Installers Were Very Nice And Worked 2 Full Days, and Did A Great Job.

Better communication of installation delays

Whereas I am thus far quite satisfied with the quality of the work that was done on my Walk-in Shower, I am still greatly dis-satisfied with the, length of time it took to even get the project started, not to mention the multiple instances of missed appoi tments and other delays. While I was able to contact American Standard for updates and rescheduling matters, overall it was a bit overwhelming and stressful process. I chose American Standard because of their reputation for quality in their work. There were times that I didn't feel that standard had been met.

seemless and easy

They did a good job and left it clean.

The installation went well. They were very professional. But there was a mix up on where my outlet for my bedau was to go. I didn't reliaze it wasn't installed in my bathroom until a couple of days later. I've reached out to the company and I haven't gotten any results. I also texted the installer. Noone has done anything but make notes.

The people you finance through is terrible at 10%. That is ridiculous but I paid off the shower early.

We had a problem with water not draining so I called they said we will get ahold of the contractor and he will call us so no call, now I will have to call again

Some cheap “order from Amazon” parts $3000 kit with $14000 install cost.

It took a month for them to finish and it still is not to my satisfaction.

Yes I will be telling everyone

Only with a comparison to another company

Still waiting for a shower door to be install!

Installers were extremely professional and completed all work in one long day!

The porcelain they use is of very good quality, and nothing sticks to it. It's easy to keep clean.

American Standard was efficient and made a rapid improvement to my bathroom. It is expensive.

The salesman was very informative and helpful. The installers were very considerate and did a great job.

Installer 1000%

American Standard was extremely helpful. I had no idea what we were doing, and they were just extremely helpful.

I can highly recommend to other people who want to change their bathroom shower to a beautiful one .

It was professional. The lady who came out was knowledgeable. Jacob was excellent. They were neat, respectful, and friendly. The quality was exceptional.

Your message is clear, but it can be made much clearer and more grammatically correct. Here’s a revised version:
I’m disappointed that, for the money I paid, the job wasn’t completed. They built a wall but didn’t do the finishing work. When they installed it, I was told I’d have to get someone else to do the finishing—they just put up the wall. I would need to hire a painter to prime and paint everything. For all the money I paid, I expected to walk into a finished bathroom, not an unfinished job.

The job American Standard did was pretty good, but they did leave some unfinished details, and they haven't shown up when I compla.

I love my shower. You did a good job.
HOWEVER, I was supposed to get a toilet and I’m still waiting. I have had no contact from anyone. The one you brought did not fit in the space. I told the salesman and the contractor that the space was limited and the size would have to be measured precisely. They said no problem. Well it didn’t fit. Thankfully I kept my old one. It would be nice if someone filled through on this.

Installation was done very professionally. Everyone we showed the shower too is very impressed. The Inshallah was great. He had to come back because the shelf that we bought wouldn’t fit and elected to have two additional corner shelves installed. When I called him, he answered and made a special trip a week later.