The end result is great and I'm happy with the siding and windows. The process was less great. The construction crew they hired for my job--while fast, tidy, and professional--hadn't worked with AA before, so didn't know all the steps of their specific siding process; they were just reading from the list of things to do. AA mentions their unique foam backing on the front page of their contract, in the text. It's supposed to be installed after the vapor wrap but before the siding goes on. However, since it wasn't an explicit line item on the sheet that the crew was working from, they didn't put it on. When I noticed this, it took several calls to the main store number, since I didn't have the Project Manager's number, before he called me back. And because no one had told the crew to stop installing, they kept working while I was trying to get it sorted out and ended up having to uninstall a wall of siding, go pick up the foam, and reinstall it. The same with a tempered window that got installed in the wrong hole. Many calls to the wrong people to get sorted out. In both cases, I was the one who noticed and had to act on the errors because the Project Manager was literally never there. Not even for a spot check in the afternoons. So, assuming you can keep an eye on the process and talk directly with the crew, you should end up with good new siding and nice windows. And based on other quotes I got for both the siding and the windows, they're a pretty standard price. The salesman was confident in the products, but I didn't end up feeling like they were overpriced because of it. I'd recommend them for the finished product, but do try to get the PM's number before work starts.

The seven men on the team that worked on my house had worked together as a team for so long that they did not need to ask for an extra hand when they needed three hands... Each man near the one that needed help would just reach in and give that extra hand without any talking. Or would just hand over a needed tool when needed. It was a pleasure to watch professionals working together and doing an amazing amount of work each day. They finished my very complicated siding replacement within nine working days, and took care of every minor snag promptly and courteously. Amazing Exteriors did not have the lowest quote, but they had the best quality plans for how they would do the job: Remove all siding and tar paper. Inspect and replace insulation as needed (I provided the insulation). Install OSB board on all walls. Install Hardie Wrap vapor barrier (it lets vapor out, but blocks vapor from coming in). Tape all joints and openings in the Hardie Wrap. Add 3/4" styrofoam R5 insulation. Install trim around each window and corner of the house. Add metal flashing to the bottom of each wall, and at each joint, and at the top of all horizontal trim above windows. Install 4 x 8 panels of siding, trimmed as needed to make them all perfectly horizontal at the bottom, and in line with each other, and extending one inch down from the sill plate. Caulk all seams, including underneath the siding, between the foundation and the metal flashing. As they went, they installed 3" wide flashing behind each vertical joint between the siding panels, in case the caulk ever splits or detaches from the siding. Paint the house to my specification, except they wanted to charge extra to paint ALL trim a different color, instead of just the roof edge and doorway trim and front door. They removed and replaced ALL exterior wood, trim and siding, except for the 2x6 frame around the garage door. They wrapped that with Hardie trim, and added a new door stop trim. This made the garage door opening about 1.25" narrower, but it makes no difference to me; I have a small car and a 16' door.

Not without qualifications.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the workmanship.

Recognized Excellence

Recognized Excellence - I thought they were all great.

They haven't finished my job yet. They have been out here several times and cannot seem to get it right.

I already have.

I already have.

I would recommend the windows anytime.

I had a satisfying experience with no stress.

The installers were fantastic.

I love my new windows from Amazing Siding & Windows!! They were very professional and completed the installation in a timely manner. I have recommended them to several of my neighbors.

Overall, the workmanship was very good. I think I received a quality product for the price. It took longer than expected get the windows in. I think Amazing Siding & Windows could have communicated more with us about the delay. I wish they had completed the window capping the first time. I had to call them to get the crew to come back and address the issue.

Great people. Did an outstanding job on an old house. We could not be more pleased.

Everything went as expected and planned. The staff is courteous and professional. I found a small area that needed to be painted and sealed after I wrote the final payment check and was assured they would return to fix it. Having worked with many contractors over the years, I had my doubts if I would ever hear from them again. Lo and behold, they contacted me and scheduled a time to come by and complete the work. I was very pleased.

They were timely and professional in their estimate and the measurement. For the installation they showed up when they said they would. I had no complaints and wish that I had used them for my whole job. I did a major window upgrade and split it into two phases. I used another company for the front half but I should have used Amazing Siding & Windows for both sections.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the workmanship.

Recognized Excellence

Recognized Excellence - I would like to recognize Jim and Mitch for the exceptional service.

Lead Source

Lead Source - Radio

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how they did what I asked them to do.

I am very satisfied with my whole experience with Amazing Sidings and Windows. The quality of my Marvin windows was excellent and the installation crew was great. The installers were extremely neat and professional and did a great job. No complaints what so ever.

Areas For Improvement

Areas For Improvement - All was good.

Areas Of Satisfaction

Areas Of Satisfaction - Jim Calle was a pleasure to work with, very honest and helpful. The installers did an awesome job, they were very neat and professional.

Lead Source

Lead Source - Internet, Marvin windows.

Additional Comments

Additional Comments - Thanks for the great job.

Areas For Improvement

Areas For Improvement - We are very pleased with our windows.

Areas Of Satisfaction

Areas Of Satisfaction - We were very pleased with our sales presin the person who measures and the installers were great.advert

Lead Source

Lead Source - Advertising in the Am Statesman

Additional Comments

Additional Comments - We are very pleased.

Areas Of Satisfaction

Areas Of Satisfaction - Everything was great. Very professional and great customer experience. They were very professional and courteous while in our home.

Lead Source

Lead Source - I saw them in a brochure for a model home.

Lead Source

Lead Source - Signs

Areas Of Satisfaction

Areas Of Satisfaction - The supervisor was good.

Recognized Excellence

Recognized Excellence - Jose was really good!

the workers were from Kansas and at no time were they monitored by amazing s&w-austin. work that the salesperson promised would have been ignored if I was not present. .amazing s&w said they only come to the job side at final walkthrough. I had to call twice to receive the hardy and amazing guarantee..

We are very please with our windows, the installation and the clean up. I would not hesitate to recommend to others.

Areas Of Satisfaction

Areas Of Satisfaction - Measuring, listening to our needs, and taking care of some repairs that added value.

Lead Source

Lead Source - Val Pak

Very professional and they did a fabulous job!

Overall I was satisfied with their work.

I've already published something on Amazing Siding & Windows' Facebook page too.

Likely To Recommend

Likely To Recommend - I've already published something on Amazing Siding & Windows' Facebook page too.

Areas Of Satisfaction

Areas Of Satisfaction - Amazing Siding & Windows delivered in under the time they said, and the workers that came were all never nice and took good care of things when putting them in and taking them out.

I am very satisfied with everything Amazing Siding and Windows have done, and I love my screen porch.

The installation crew had little respect for my property. They didn't clean up after themselves everyday and after the project was complete they left tools at my house. The quality of the product is very good and the quality of the installation was good as well. I would never bring that crew back to this house.

I've never worked with anybody more professional, and they do excellent work. I can't think of anything negative about this company. They are delightful to work with, and they do really extraordinarily good work.

The materials and workmanship were fantastic. Trying to get the crew and understand when they would be working was problematic.

The work was done extremely well. We're very pleased with the outcome, and the windows are beautiful!

I am very happy and house looks better than it did when it was new - way better actually.

Lead Source

Lead Source - I found Amazing Siding & Windows on the internet.

Areas Of Satisfaction

Areas Of Satisfaction - Amazing Siding & Windows was great, we were really happy with their service. The salesman was kind and not pushy. The installers were really fantastic they were paid attention to detail and left our yard clean, it was all fantastic.

Current Referrals

Current Referrals - We are telling all or our friends about Amazing Siding & Windows.

Recognized Excellence

Recognized Excellence - The salesman and the lead installer.

Yes, but I would tell the person that I recommend Amazing Siding & Windows to, That they need to make sure that all the seams are tight.

Areas Of Satisfaction

Areas Of Satisfaction - The crew was nice and professional.

It depended on who you were dealing with in the company.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the customer service during my experience with Amazing Siding & Windows.

Recognized Excellence

Recognized Excellence - Everyone at Amazing Siding & Windows did an excellent job.

I did a lot of research before I chose Amazing Siding and Windows to put siding on my home. The materials that were used were of high quality. They did not cut corners to have a quality product.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the James Hardie siding and the Amazing Siding insulation. I know that I will have a product that will continue to protect my home.

Current Referrals

Current Referrals - Yes, my neighbors showed interest. They were impressed with the conscientiousness of the crew and their professionalism.

Lead Source

Lead Source - They've done other houses for me before. They did my windows and siding in the past.

Areas Of Satisfaction

Areas Of Satisfaction - I had a lot of work done - siding, roof. Everything was done very well.

Recognized Excellence

Recognized Excellence - I would say Steven, he came out and looked at everything ahead of time and Scott he was on the project. Everyone did a exceptional job.

Areas Of Satisfaction

Areas Of Satisfaction - The siding instillation was very well done.

Additional Comments

Additional Comments - Everything was excellent! They got it done in half the time. WOW! I'm not exaggerating, either. It looks wonderful. It likes like WOW! when you look at it. If I ever had to use them again I would in a heartbeat.

I love the quality of the window. I had my reservation on a fiberglass window vs. wood, but the look and quality has won me over. The installer was terrific, excellent job with no mess. I can't wait to order our next round of windows from Amazing Siding & Windows.

Areas Of Satisfaction

Areas Of Satisfaction - I love the quality of the window. I had my reservation on a fiberglass window vs. wood, but the look and quality has won me over. The installer was terrific, excellent job with no mess. I can't wait to order our next round of windows.

Great products & even better workmanship. With this being the most expensive improvement we have done with our house, we were going into the project with apprehensive. But after the job was done & the results complete, I would recommend Amazing Siding & Windows to anyone who is looking for quality products & service for siding & window replacement.

Project Manager Professionalism

Project Manager Professionalism - Willie was very helpful & cooperative.

Quality: Workmanship/Materials/Crew

Quality: Workmanship/Materials/Crew - The crew did good work in all aspects of the project.

Areas Of Satisfaction

Areas Of Satisfaction - They were very flexible in working around our home schedule which was appreciated.The workmanship of the window & siding installation is remarkable. We are impressed.

Current Referrals

Current Referrals - We have given your name to anyone who asks who did the work.

Recognized Excellence

Recognized Excellence - Shannon was excellent with her presentation (obviously).Elizabeth was very kind & helpful whenever we spoke.The window/patio door installers did a great job. Good workmanship.The 2 gentleman that were here everyday doing the siding did admirable work also. Good workmanship. The rest of Willie's crew did good work too.Jim who did the window measurements was also a pleasure to meet. (he followed up with a missing window handle & replacing a faulty window ballast; nice customer service).

Amazing Siding & Windows - Austin did an awesome job, they exceeded all of our expectations. We would definitely recommend them to any of our friends or family to get windows and doors put in.

Additional Comments

Additional Comments - It was well done and I enjoyed it.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in the speed at which they got everything accomplished.

Areas Of Satisfaction

Areas Of Satisfaction - Professional craftsmanship

Lead Source

Lead Source - I heard about them from online research. I went through Better Business Bureau.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the sales team. They knew their stuff. They knew the solutions that I wanted and they were knowledgeable.

Amazing Siding & Windows - Austin lived up to their word. The overall installation was absolutely flawless and the two guys that installed were just outstanding.

Areas Of Satisfaction

Areas Of Satisfaction - The whole job scope! I interviewed many window replacement companies and Amazing Siding & Windows were the most professional company in their succinct presentation ( thank you Shannon D.) and their commitment to quality. They followed up on questions that I had with respect to installation procedure and measurement (thank you Jim C). However I REALLY must thank the three installers ( Jereny, Otis and William ) as they did an outstanding job installing the windows. They were highly reliable, on time at the job site, professional and they kept the job site very clean and then some. I would recommend Amazing Siding and Windows - Austin to any potential home buyer considering window replacement.