Based on the quality of products and services, we will exclusively use the Aluminum Company of North Carolina for our future doors, windows, roofing, and siding needs.
Aluminum Company of North Carolina is a local business, that has been here for 54 years and I love them!
Excellent craftmanship in a timely manner, accompanied by friendliness and flexibility! Many thanks for a job well done.
They did a great job, neat & clean.....no mess. Very nice, professional staff. Willing to answer any questions we had.
Very professional service.
Recognized Excellence - Everyone at Aluminum Company of North Carolina was top-notch.
After reading reviews and doing a little research, I chose the Aluminum Company of NC for my window and door replacement, and so glad I did. They exceeded my expectations. Their reviews do not do justice to the services they provide. To find a company this compassionate about home improvement is unheard of nowadays. They truly care about one's needs and come up with reasonable solution for an awesome outcome.
Concern For Needs - Dallas knows his stuff! He explained my options, understood what I was looking for and assisted me in selecting the right windows and doors for my needs.
Installation Crew - Very professional installation crew. I knew when they were arriving and when they would be finished for the day.
Value - I was very happy with the cost of the project. Actually, surprised as it was less than what I was anticipating the project would cost.
Value - Not lowest bid / price for project, however the reputation, warranty, and quality of work offset the price difference
Areas Of Satisfaction - Quality of work, professionalism, quality of materials, cleanliness of job site were excellent
Everyone we dealt with was very friendly and helpful.
Value - Cost and value were the best amongst the quotes we received
Areas Of Satisfaction - Product quality was good. Scheduling and installation was quick and easy. The installers did their best to ensure our comfort while the work was being completed.
From my research in trying to find a quality contractor for roofing and siding, Aluminum Company stands out in quality.
Concern For Needs - Jeff was great and was a large reason I went with Aluminum Company. His level of detail in the estimate, understanding what I wanted and getting out ahead of anticipated costs due to weathering/rotting around the windows showed me that he, and Aluminum Company were there to do the job right.
Areas Of Satisfaction - Really happy with the materials used, painters addressing additional parts of the exterior (doors, columns), the quick and efficient manner in which the work was completed.
Recognized Excellence - Jeff (sales) did an AMAZING job, I really appreciate how thorough he was, and how anytime an issue was encountered, he'd talk through the need and cost.
Areas Of Satisfaction - Their schedule flexibility was fantastic! We had a little bit of a deadline for part of the project imposed by the insurance company, and they were very accommodating.
Recognized Excellence - Jeff was awesome! We worked with him on two different houses.
They have done excellent work. I am thankful.
Communication - I felt freely to communicate with them, and they did answer. They were easy to get a hold of.
Areas Of Satisfaction - I have listened to their radio advertisements for years, and I feel I am just as happy as the other people have been. They cleaned up and were easy to have around.
Recognized Excellence - Jeff was great. I am pleased with Charles and Phillip, and couldn't be happier with their work. I am just waiting to have it sealed. Everyone has been nice. It says a lot when people have worked for a company for a long time.
Quality workmanship. Outstanding communication. The whole team is excellent!
Communication - Outstanding communication!
We had a wonderful experience. The cover over our back deck is wonderful. Mark communicated in a timely manner and the work is excellent.
Pleased with every aspect of service.
Professional & Organized - Excellent in both areas.
Installation Crew - Very competent and professional.
Installation Crew - Crew was fantastic ! Very respectful and knowledgeable. Exceeded my expectations
Areas Of Satisfaction - Quality work of installers , communication with John and scheduling team was great
I received multiple quotes for replacement of all of my windows (25 total). Aluminum Company was much lower than the others, and quality of the windows as well as the work that the team did is outstanding.
Very professional from top to bottom!
Areas Of Satisfaction - Had a problem with some siding that the crew removed and they came back and replaced new siding on all three dormers. Awesome
Additional Comments - Very satisfying experience and overall great work. This roof should last us a long time.
Use Comments - We're very satisfied with our new gutters and patio doors. Everything looks very professional and built to last. The process did not take nearly as long as we thought, and every step that was scheduled took place on time.
Recognized Excellence - Dallas, the men who replaced our patio doors, and the painter were all exceptional!
Excellent work
Installation Crew - Wow. Nice to see real professions doing the work.
Project Manager/Crew Leader - PMs are the linchpin for any successful project. Without them you have guaranteed chaos.
Recognized Excellence - The installer of my door. A true professional and a great guy.
Additional Comments - Very nice to work with true craftsmen vs someone’s recommended handyman.
This was the smoothest home project we have had. From Jeff to the installation crew, we could not have been more impressed with their professionalism and how skilled they are at their jobs. We will be using them again on the rest of our windows would definitely refer to anyone considering window replacement.
I was very pleased with the overall work and customer service experience that I received when they installed my carport cover.
Always our go-to company. Can depend on them for quality work.
We feel confident in the crew that worked on our house this year
Additional Comments - We are glad that this was taken care of before the winter months.
Very thorough in all aspects of the job.
It is so refreshing to find a company that takes pride in every aspect of their work and customer relations and is so trustworthy. I’ve throughly enjoyed working with Danny Newman and everyone at Aluminum Company of NC.
All parts of the two jobs were above what was expected. Time at site and clean up were great.
Project Manager/Crew Leader - Excellent.
Areas Of Satisfaction - All of the job was great. Appreciated time Dallas took and the two crews were great. The crew that did the Deck and satirs were especilly helpful and great to have at the house..
Recognized Excellence - Dallas and the office personnel I dealt with don't have thier names. Charles and Phillip that did the Deck went out of thier way to explain and help me, greatly appreciated.
Their work was top quality. The workmen were efficient, very particular about leaving my property as neat as I keep it.
If anyone mentions they are interested in any of your products I would absolutely recommend your company. The quality of the product, the great workmanship and the followup is stellar!
Areas Of Satisfaction - I thought the whole process from start to finish was great.
Additional Comments - The lady who came out once our gutters were installed ( I cannot remember her name) was very thorough and wanted to make sure we were completely satisfied. She also explained very well the lifetime guarantee, the referral program and other surveys. She had long blond hair and very pleasant .
From initial quote to completed project working with The Aluminum Company was a breeze. Numerous services offered, quick turnaround, and impeccable craftsmanship.
We love the new windows in the sunroom. The team who installed them was excellent and efficient. The price was fair, and we especially appreciate the lifetime warranty.
Concern For Needs - We've worked with Dallas for years, and we trust him.
Sales Solutions - We love the option for window replacement that Dallas presented to us. It has far exceeded all expecations.
They have an excellent process and provide great customer service.
Recognized Excellence - I would like to recognize Charles and his crew.
Recognized Excellence - Ryan Monsein is always great. This is the first time I've met Mark Olive, and he was also great. I love Aluminum Co of NC. :)
Great work! Professional and very focused to ensure that all work would be done correctly. Follow through was as promised.
Installation Crew - The installation crew was particularly focused on providing the best possible installation. They took great pains to ensure the project went well and the outcome would be exactly as it should be
Project Manager/Crew Leader - Everyone was very friendly, and kind. We knew that they had our best interests in mind as they worked. I would also add that the day of the installation was the hottest day of the year to date and, they worked steadily and in good humor through out, in spite of the heat!
Additional Comments - The follow up and service to ensure the job is installed correctly has been super. Ongoing correspondence with their service department has also been excellent! Thanks so much!
Use Comments - I wish I had done this years ago! Now I don't have to worry about my gutters.
Installation Crew - Took extra time to resolve a problem which I appreciated
Areas Of Satisfaction - I expected top quality service and they delivered it
Recognized Excellence - Patrick Day: Patrick was knowledgeable about what I needed and did not try to oversell. This gave me confidence in the trustworthiness and integrity of the company. Cam and his crew were professional and competent and did excellent work.
Recognized Excellence - I would like to recognize everyone for their exceptional service. They were all great and did a great job.
Areas Of Satisfaction - George and Kenny were an excellent installation team. Can't recommend them enough. Friendly, professional, efficient.
I would highly recommend Aluminum Company of NC. Very professional and easy to deal with.
Areas Of Satisfaction - Everything was as promised. Great job!!!!!
Areas For Improvement - They have never fallen short. i have used them 3 times and have never fallen short of expectations. Would highly recommend to anyone in need of home improvement projects!!!!
The guys were very knowledgeable. They answered all my questions, and they were very professional. I thought they did an excellent job.
Areas For Improvement - They did not fall short of my expectations. They met all my expectations.
Recognized Excellence - I would like to recognize the two installers, Charles and Phil.
Areas Of Satisfaction - The scheduling met my expectations. They were able to get to my project early.
Recognized Excellence - I would like to recognize Patrick. He has worked with us on three projects.
Very happy with the service and interaction with employees.
Areas For Improvement - Very satisfied with all aspects of my business with the Aluminum Company of NC.
Recognized Excellence - All of your employees represent your company well, I am not able to single out one employee.
Additional Comments - I highly recommend Aluminum Company of NC. The whole process from sales, communication, installation, and final walk through went very smoothly and professional. They installed windows on two of my houses and professionalism was too notch. The installation team was very good. Those guys work very hard and deserve raises.
The folks showed up, and they did the work professionally. They were very friendly, very effective, and very efficient in their work. They made sure to check with me to make sure that I was satisfied during various points during the work. I was very satisfied with them.
Professional & Organized - They were very professional. Jeff came and estimated the job and prepared the contract. They sent Michael to come and do the measurements to make sure that the right amount of materials were ordered. Both were very, very professional and very clear in their discussions with me. Then, of course, the guys who showed up and did the job stopped to make sure, in the course of the job, that I understood what they were doing and that they were doing it as Jeff and I had agreed. It got done, and they had me inspect it to make sure I was satisfied with what they had done. Then, of course, I got the follow-up calls from the company as well. I was very satisfied.
Recognized Excellence - I'd like to recognize Jeff in particular. Also, the installer that did the downspouts and gutters was really, really good. I want to say that was Cameron, but I'm not positive it was. They really did a bang-up job. They came and really wanted to make sure they were handling everything well; we had kind of a quirky situation. He did check with me quite a few times on how it was going to work and explained everything, and I really appreciated him doing that.
The yard cleanup could have been better. Still finding nails and pieces of aluminum around the yard two weeks later after I have gone over it a couple of times.
Installation Crew - They were nice and easy to get along with.
Project Manager/Crew Leader - He was polite, attentive, and also only contacted me when he needed to talk about an actual issue.
Recognized Excellence - I would like to recognize the installation crew.
Recognized Excellence - I would like to recognize everyone. I was really happy and impressed with the overall work that was done. They did really good work.
Additional Comments - I was really happy with the service that was provided. It is difficult to find a company that has exceptional follow through.
Everything was so easy, just one phone conversation got the ball rolling
Scheduling Process - Patrick quoted the job on Tuesday and Friday the gutter system was i stalled
Installation Crew - Although i didnt see the crew as i was at work my wife said they knocked on the door when they got here to tell her they were going to get busy on the job. She said it was no time they had the old gutters down and was starting installation process. They had to be organized as the whole job only took them 3 to 3 1/2 hours start to finish all cleaned up and gone.
Recognized Excellence - Both Patrick and Christy, both were very pleasant to speek with, very professional, absolutely knew their jobs. Its refreshing to speak with people that actually know what theyre doing indtead of people that are fumbling around trying to figure it out.