Recognized Excellence

Recognized Excellence - I would like to recognize everyone for their exceptional service. They were all great and did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - George and Kenny were an excellent installation team. Can't recommend them enough. Friendly, professional, efficient.

I would highly recommend Aluminum Company of NC. Very professional and easy to deal with.

Areas Of Satisfaction

Areas Of Satisfaction - Everything was as promised. Great job!!!!!

Areas For Improvement

Areas For Improvement - They have never fallen short. i have used them 3 times and have never fallen short of expectations. Would highly recommend to anyone in need of home improvement projects!!!!

The guys were very knowledgeable. They answered all my questions, and they were very professional. I thought they did an excellent job.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations. They met all my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize the two installers, Charles and Phil.

Areas Of Satisfaction

Areas Of Satisfaction - The scheduling met my expectations. They were able to get to my project early.

Recognized Excellence

Recognized Excellence - I would like to recognize Patrick. He has worked with us on three projects.

Very happy with the service and interaction with employees.

Areas For Improvement

Areas For Improvement - Very satisfied with all aspects of my business with the Aluminum Company of NC.

Recognized Excellence

Recognized Excellence - All of your employees represent your company well, I am not able to single out one employee.

Additional Comments

Additional Comments - I highly recommend Aluminum Company of NC. The whole process from sales, communication, installation, and final walk through went very smoothly and professional. They installed windows on two of my houses and professionalism was too notch. The installation team was very good. Those guys work very hard and deserve raises.

The folks showed up, and they did the work professionally. They were very friendly, very effective, and very efficient in their work. They made sure to check with me to make sure that I was satisfied during various points during the work. I was very satisfied with them.

Professional & Organized

Professional & Organized - They were very professional. Jeff came and estimated the job and prepared the contract. They sent Michael to come and do the measurements to make sure that the right amount of materials were ordered. Both were very, very professional and very clear in their discussions with me. Then, of course, the guys who showed up and did the job stopped to make sure, in the course of the job, that I understood what they were doing and that they were doing it as Jeff and I had agreed. It got done, and they had me inspect it to make sure I was satisfied with what they had done. Then, of course, I got the follow-up calls from the company as well. I was very satisfied.

Recognized Excellence

Recognized Excellence - I'd like to recognize Jeff in particular. Also, the installer that did the downspouts and gutters was really, really good. I want to say that was Cameron, but I'm not positive it was. They really did a bang-up job. They came and really wanted to make sure they were handling everything well; we had kind of a quirky situation. He did check with me quite a few times on how it was going to work and explained everything, and I really appreciated him doing that.

The yard cleanup could have been better. Still finding nails and pieces of aluminum around the yard two weeks later after I have gone over it a couple of times.

Installation Crew

Installation Crew - They were nice and easy to get along with.

Project Manager/Crew Leader

Project Manager/Crew Leader - He was polite, attentive, and also only contacted me when he needed to talk about an actual issue.

Recognized Excellence

Recognized Excellence - I would like to recognize the installation crew.

Recognized Excellence

Recognized Excellence - I would like to recognize everyone. I was really happy and impressed with the overall work that was done. They did really good work.

Additional Comments

Additional Comments - I was really happy with the service that was provided. It is difficult to find a company that has exceptional follow through.

Everything was so easy, just one phone conversation got the ball rolling

Scheduling Process

Scheduling Process - Patrick quoted the job on Tuesday and Friday the gutter system was i stalled

Installation Crew

Installation Crew - Although i didnt see the crew as i was at work my wife said they knocked on the door when they got here to tell her they were going to get busy on the job. She said it was no time they had the old gutters down and was starting installation process. They had to be organized as the whole job only took them 3 to 3 1/2 hours start to finish all cleaned up and gone.

Recognized Excellence

Recognized Excellence - Both Patrick and Christy, both were very pleasant to speek with, very professional, absolutely knew their jobs. Its refreshing to speak with people that actually know what theyre doing indtead of people that are fumbling around trying to figure it out.

From what I’ve heard and experienced, this company is top notch, and offers a wide range of capabilities.

Recognized Excellence

Recognized Excellence - Since I do not have a computer, Ryan Monsein had quote mailed to me, and later, he came by for me to sign the contract.

The team at Aluminum Company is first-rate. Easy to work with, great communications, and delivered as promised.

Scheduling Process

Scheduling Process - Sooner than expected!

Installation Crew

Installation Crew - Michael and Ivo were great! They were professional, friendly, worked efficiently, communicated with us through the process!

Installation Crew

Installation Crew - They were outstanding !! Very professional.

Recognized Excellence

Recognized Excellence - Everyone was outstanding to work with.

Very pleased with the service we received from everyone involved and the products we purchased.

Areas Of Satisfaction

Areas Of Satisfaction - I got recommended, and they lived up to their recommendations. I am pleased, and I already set up a date to do some more work. They will do some more soffit and fascia work in September.

Recognized Excellence

Recognized Excellence - Everyone was so good. They bent over backwards to help me. I liked everything they did. I was very well satisfied, and I recommended some people to them.

Areas Of Satisfaction

Areas Of Satisfaction - Beautiful gutters beautiful gutter helmets.

Areas Of Satisfaction

Areas Of Satisfaction - All areas from sales to installation to follow up.

I'm a retired naval officer, architect and construction manager and I have been in the business of managing and accepting construction for over 50 years in the US and overseas. The Aluminum Company of North Carolina is one of the finest contractors I've had the pleasure to work with.

Sales Solutions

Sales Solutions - Patrick worked closely and very, very patiently with the boss (OK, wife) to get us exactly the perfect picture window.

Clean & Safe

Clean & Safe - The crew was extremely courteous and absolutely careful inside and out. (I'm OSHA 30 certified; the crew cut no corners.)

There was no pressure. They were very calm and professional all the way through. The work was done quickly, and it was a good experience.

Areas Of Satisfaction

Areas Of Satisfaction - The Aluminum Company was prompt, and they performed the job well. The job was done cleanly. It had a clean and professional look to it.

Recognized Excellence

Recognized Excellence - I would like to recognize Mark; he was the foreman. He was easy to get in touch with. I saw him several times during the project.