Very professional and efficient
Installation Crew - Outstanding group to work with
Value - Excellent value and you get more than your money’s worth
Areas For Improvement - Completely satisfied with the whole process
Service and quality of work!
Sales Solutions - Ryan understood our needs and offered solutions
Installation Crew - Great crew and understood our needs and accomplished the work with friendly attitude
Staff was always professional, prompt, and courteous.
Installation Crew - Crew arrived at 7:30am and worked all day. This was a replacement deck. The 4 brick legs from the previous deck were used. Also, a concrete walk way led up to the previous steps. The crew was able to build the deck back to it original position, especially extending the steps out to the existing walk way. There is not indication that there was a previous deck.
Areas Of Satisfaction - Loved the fact that they did not ask for any money up front. Shows the company is financially secure. Fee is paid after satisfactory completion of work.
Good communication and professional
Timely
Professional & Organized - Great carpenter
Construction Quality - 1st class
Very friendly and responsive staff. Installers were great as well.
Scheduling Process - Pleasantly surprised at how quickly they were ready to install the windows.
Areas For Improvement - None. ACNC has the process down to a science and their staff made it a great experience for us.
I have used the Aluminum Company of North Carolina's services six or seven times on different projects they were involved in, so I have very high regard for these guys!
Concern For Needs - I have used them six or seven times on different projects they were involved in, so I have very high regard for these guys!
Recognized Excellence - Everyone was very nice, professional, and worked hard. They had four different crews of individuals working on the house, and I was very pleased with them.
Recognized Excellence - Daniel was a responsive and helpful person who was on site. He was able to find quick solutions to questions are they arose.
They were wonderful to work with, good value for the money, I am completely satisfied.
Installation Crew - They arrived on time, very polite and pleasant to work with. Answered my questions.
Areas Of Satisfaction - Forthright about the product specs and cost. Timely installation. Good followup
Areas Of Satisfaction - Excellent quality, quick installation, and the delivery date was ahead of schedule! We've done SO MUCH work on our home this year, and this was the ONLY installation that happened ahead of schedule. That alone puts them in the top 1%.
Recognized Excellence - Patrick was excellent. I tire of salesmen really laying it on thick and spending so much time trying to upsell. He was casual and up front and didn't seem intent on pushing more expensive products. In the end, we got some pretty pricey doors anyway, but not because he was hounding us to do it. He's my kinda guy.
Absolutely! A reference has been made to a neighbor. My adjacent neighbor is super pleased with the Windows from The Aluminum Company of NC.
Sales and installation were superb!
Professional through and through. And the workmanship is phenomenal.
Areas Of Satisfaction - The met/exceeded my expectations, everything was great.
Recognized Excellence - I would like to recognize the two installers who came out. They were wonderful.
Everybody associated with our replacement windows was prompt and professional.
Installation Crew - The crew was awesome!
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Areas For Improvement - The only area that was below expectations was their concern for my landscaping, which took a signficant beating during the renovation work.
Areas Of Satisfaction - The construction project was completed efficiently and professionally. All the products recommended were top-of-the-line and we are extremely satisfied with the work.
Additional Comments - Project was designed and installed to our expectations.
Professionally done, gutter results look great
Recognized Excellence - The entire crew was professional and very efficient
Installation Crew - The installation crew did a superb job installing our windows and residing and replacing the trim on our bedroom dormer.
Areas Of Satisfaction - Our original install date was estimated for early December. We asked if it was possible to move that up as we were going to be taking care of our two month old grandson in December and preferred not to have the commotion of the install going on. We were very happy to receive the call that our windows would be installed on November 19th.
Scheduling Process - Received multiple calls from different people along the way
Areas Of Satisfaction - Very professional and courteous crews...good workmanship...
The quality of the windows along with the installation far exceeded my expectations. Thay answered any questions and concerns we had in a very thorough way. They were all around awesome.
Concern For Needs - DALLAS DID A GREAT JOB OF UNDERSTANDING OUR SITUATION AND DID'NT TRY TO OVERSELL
Project Manager/Crew Leader - THE PROJECT MANAGER WAS TOP NOTCH WE HAD SOME SMALL ISSUES AND HE ADRESSED THEM IN NO TIME WONDERFUL GUY!
Additional Comments - WE WOULD RECOMMEND THE ALUMINUM CO TO ALL OUR NEIGHBORS WONDERFUL CO TO WORK WITH!!
Areas Of Satisfaction - Great value price and quality wise. The team were professional in presentation, communication and follow-up. The installation crew did a great job! They were proficient, took care of our property, and answered any questions we had about the process.
Areas Of Satisfaction - They were very timely. It was supposed to be a two day job and they did it in one.
Great job
Professional & Organized - Highly recommend
Value - You get what you pay for with quality