I thought everything was very expensive and it took a long time to complete the work. Once they were done with the drying process, it took a long time for them to come get the fans.

They were really good at first responding, but after our first meeting, it was hard to get communication from them.

The project took a long time.

At a high level, I enjoyed the experience with Alpine. They did a great job. When it came to the reconstruction of the bathroom, the contractor they used was cutting corners and moving too fast. The quality of the repairs wasn't too great. It had to be redone. The second time, it still wasn't great, but I gave up at that point.

Alpine was very responsive, did great work, and was very quick. The staff was very friendly. We will be using them again.

Alpine was very responsive, did great work, and was very quick. The staff was very friendly. We will be using them again.

They did a good job.

It took them so long to do it. The house sat for four weeks with no work done to it at all.

They are the best restoration group I have ever used.

They were very good on the identification of work to be restored, even found things I hadn’t noticed. Work was done on time and with excellent quality. Already recommended them to my neighbors.

Alpine does a super job. We have used them twice.

I called them to get up water, and they ripped out walls and carpet. I could not believe what they did.

They were very communicative. Everything was explained to me in a clear way, even when I didn't know anything about the repairs being done. They were thorough and made sure to double-check everything.

They were amazing people and did amazing work.

They did nice work and finished on time.

It took them too long to do it, and we had no communication with them.

Alpine quickly responded to the flooding incident, but for a small job, it took a long time to be restored and communication was lacking. Waited for calls and felt we slipped through the cracks. When they were here though, they were professional and we are please with the quality of restoration.

We started with them in June and the work is still not finished. They have not contacted us in months. They were supposed to come last week, but they did not show. It has been six months, we got a hold of them last week, but they did not show.

Great to work with

The roof inside the trusses was falling and Alpine Cleaning & Restoration came in to fix them. It took a few months, but they did an excellent job. They took care of everything. I didn't have to do anything. The owner called throughout the process to be sure things were done to our liking, in the proper way, and as scheduled.

I was never really very clear how the whole process of needing damage control, insurance, general contractors with your company, etc all worked together. It was very frustrating and unclear. Never could figure out what steps I needed to make and if anyone was advocating on my behalf.

They did a great job and were very thorough.

They were prompt, courteous, and knowledgeable.

Communication between different teams that came to work wasn’t great & I had to call a few times to even get an invoice from them. Plus, the estimate wasn’t clear with m m y insurance, so it looks like I may need to pay some more money out-if-pocket. Good work on my kitchen ceiling, though, after my upstairs neighbor’s fridge leaked.

They were dishonest in dealing with my mother.

yes

They just helped me immensely, so it worked well with me.

Alpine Cleaning & Restoration is unethical.

They were great to worth with and I would definitely use them again!

I think that their communication was lacking, and the quality of the product they used was lacking. I understand you get a budget from the insurance company, and that's what it goes by, but I feel it's very low-budget material. The money the insurance paid could've been put toward better-quality material.

They are not complete it has been 3 almost 4 months of damage and they still are not complete

Alpine Cleaning & Restoration very good. They came, did a great job, cleaned up after themselves, and were courteous!

They came in a timely fashion and did the work. It seemed to be complete. But on the billing, they included things they didn't do. I had to send it to the insurance company. I was displeased with how they documented what they did.

Alpine Cleaning & Rest

Nick was very easy to work with.

I found them very accommodating. They were just right on top of things. They probably saved me more damage otherwise.

It was very expensive for the work performed.

The problem is the price. It is not the work; it is the high cost.

The experience was really good. They had clear and good communication and those I worked with were very friendly.

They did pretty good. They came right on time. No issues at all with them coming through when we needed them.

They were very professional, timely, and helpful.

Alpine Cleaning & Restoration is all I would use and recommend for others.

It took 4 months just to remove a tub and put a tub back in.

I am hesitant to recommend them. I am very satisfied with the work that was done, but I was dissatisfied that it took two months to start the project.

They were awful all the way around.

Alpine Cleaning & Restoration did excellent work, and I would highly recommend them.

We have had Alpine Cleaning & Restoration come out and help us with water damage on two separate occasions. Both times they did a great job.

They did a quality job.

They responded promptly and took care of the issue. We appreciated how quickly they got it taken care of and how well they communicated. We did have an experience where they charged us for work we had done instead of them, but overall, we had a great experience with them.

We had a garage fire and needed some help with the clean-up. We filed a claim and called Alpine. Sara, the project manager, immediately responded to our call. She was very helpful in answering our questions, describing a time-line for when and how things would happen, and following through with her promises. We felt like she was the driving force behind all the work that was done. We have been very pleased with the outcome of the clean-up and restoration. Our personal belonging that were exposed to the smoke were immediately boxed up and taken to Alpine's washing facilities and returned the next day. The laundered items were washed and very neatly folded. The garage floor and walls were cleaned and the walls were primed and sealed with a coat of paint. We are very pleased with the outcome of the provided services. We would highly recommend Alpine to anyone needing property restoration services.