The cost is higher than most competitors. But the work was well done
A couple of my neighbors have also used All States, and their new windows look great. Mine was a siding job, and the crew did a splendid job on the north side of the house and in a couple of smaller areas on the front. Very satisfied.
I don't have anyone that I would recommend for home improvement. They all rent and do not need home improvement services.
Mitch and son who did the windows were great. Our salesperson, Randy left the company mid completion of the project and we didn't have anyone assigned to keep us updated and to express our concerns about the siding and when the house would be painted. Randy did stop by a few times to see how things were going, but he didn't work for company anymore.
All States Home Improvement's customer service and follow-up are great. The work is of high quality. Everyone that was here from All States Home Improvement was courteous and professional.
We had put off home repairs for too long and consequently needed to replace siding, roofing, and guttering all at the same time. All States Home Improvement did a great job with our project and we are very happy with the results.
Feel like we received a quality product installed exceptionally well.
Great job by the installation crew. Very impressed by the sales personnel to the scheduling department. Would recommend to anyone.
I have already recommended All States Home Improvement to a neighbor.
We could not find a better quality job or price. They were fast and professional!
Lack of communication.
I believe All States handles excellent products and do them all justice with there installation. From Sales to the Installation Crew, they were all professional and did what they said they would in a timely fashion. They operate with an old fashioned work ethic that takes care of their customer.
All States Exteriors is an absolute joy to work with, everyone is professional, and their work is top notch. All work done in a timely manner. Definitely will invite them back to do other work.
Everybody was very nice and professional. It looks great, and they did a good job!
It would be nice if they would come back after we are done and see if we are satisfied.
They do quality work and the products are better than I thought they would be. The warranties are worth it.
The salesperson spent a lot of time listening to my needs and answered all of my questions.
Excellent company. Staff was knowlegeable, friendly and well-trained.
I totally recommend All States Exteriors all the way!
Overall, we're very impressed with them!
I am 100% satisfied with all aspects of the siding job on my house, from the first consultation through the final walkthrough.
Great communication, the crew on site was professional and the work looks great!
We love our house and so glad we used the James Hardie product!
Professional from start to finish.
I was extremely happy with everyone including the people in the office.They were all top notch.
We made the right choice choosing All States Exteriors.
I got a quality product through Owens. All States installed a qualtiy roof; but they could improve on their finishing work.
We did suffer a little sticker shock at first, but All States' proposal was up to 30% less than others we received. And the quality of the work was top notch. No gotchas to pad the bill once started (at least in our case). Very, very pleased and have already recommended them to friends.
Overall a great experience. We are very pleased with the product we chose and couldn't be happier with the change in the appearance of our home. All the staff was professional and courteous at all times.
Outstanding all around.
All States Exteriors do great work.
I was completely happy
The jobs (Window Replacement & Siding Replacement) were started and finished in the allotted window that All States Exteriors estimated, but some of the projects were not finished correctly. Windows were installed with a couple rips in the screen and the installer said they would let someone at All States Exteriors know and a new screen would be ordered. That never happened, I had to called to find out that there was no mention of the ripped screen. They sent out Jeff Ritchie to fix it and he did with no problem. I found that my Christmas decorations were all covered in lent because the dryer vent was not hooked back up to the outside. Lent was blowing into my storage room for +6 months after they put on new siding. Thankfully there is a 2 year workmanship warranty and they do honor it. The work looks good but it is the little things not being done that get on your nerves when you spend +30k on a couple of jobs. Pricing does not include additional sheets of plywood that might be need to be replaced. The profit margin on the job was over 50% but they could not include the cost of 3 sheets of plywood. The markup on the OSB plywood per sheet was ($75 ASE charge / $10.25 Lowes charge) = 731.70%, which I find to be a little over the top on pricing. No competitor charges for sheathing they factor it in their pricing at the time of the bid. All States Exteriors needs to reevaluate their spots on some of the additional charges.
A very professional company. Would recommend them to anybody.
The product is excellent. The professionalism of the particular installation crew was not. I have now waited over a month for a couple of follow up issues to still be resolved. They are minor issues.
I had some difficulties, I wanted my house exactly like I had it. They had to redo part of it so I got the same color and look. The shutters were not installed high enough.
I was very pleased with the staff from All States. Once we agreed upon the work to be done things proceeded very quickly and smoothly. The crew that did the work was efficient and courteous and a joy to work with.
They were easy to work with and found solutions to a door and window problem we had. I would highly recommend them to anyone searching.
They recommended a painted. The painter did a good job but he broke my yard lights. He said the next time he was in the area he would come and check but he has not been back. They were new lights and I am not happy about that.
I would like to get the job done.
JEREMY AND THE ALL STATES CREW WERE ALL VERY PROFESSIONAL AND EFFICIENT. ARRIVED WHEN THEY SAID AND WORKED HARD WHEN ON OUR JOB SITE. MINIMAL DISRUPTION TO OUR LIFE, WHICH WAS VERY MUCH APPRECIATED.
They did such a good job on the first project that we decided to use them again. I will definitely give them a call again if I ever need them.
Recognized Excellence - The lady who schedules everything and gives phone calls in advance because it's very helpful.
All aspects of our improvements - windows, siding, guttering - were completed with superior quality and service. Our sales rep handled our needs and concerns effectively - and with our best interests in mind. We had been very satisfied with our past experience with All States for roof replacement and a picture window installment. We expected high quality and integrity from them - and were not disappointed.
They are easy to work with, they are efficient and they know what they are doing.
Everyone was very professional. The salesman was great and the guys who came out explained everything to us. I felt like it was a great company to work with.
They corrected my problems as far as I know.
Excellent job. What was expected to be a multi-day job was completed in one day and they were very professional.
Great Company. Would recommend them to anybody. Very patient with my wife on selecting colors. Work was done in a timely manner.
We have used All States Exteriors twice in 14 years and have been more than happy and satisfed both times!! They stand behind their work and warrenty.
I called numerous people to get siding on my home. Out of the 3 that came, All States was the only one who listened to what I wanted and tried to sell me what I wanted, instead of just selling me what they had in stock. After meeting with them, I asked the city inspector who he would recommend through the homes that he has seen. He said that hands down All States is the best. That concreted my decision in hiring them to do my siding.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of All States Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys