Great bunch of guys to work with

Experience between insurance and all states was horrible

I would have appreciated more communication throughout the process. I was also informed about special financing at the beginning when the sales rep came to my door but I haven’t been given any additional info on that. I just received an invoice the other day to pay in full upon receipt so now I’m lost…

I bought windows from you about 30 years ago and I wanted to use you for my roof and gutters because of the great service from 30 years ago

First of all, Lenita is my daughter. I am the home owner. Marcel knows this. There is no reason for her name to be on anything. all my calls, and there were many, were not handled professionally. My complaint was not even addressed

They kept in touch with us often but not too often and the work was as agreed upon.

Trim quality around the windows wasn't great. Otherwise very happy with the work that was done.

We did not get the roof we were lead to believe would installed.

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Nice friendly people. Did a good job roofing our house. They cleaned up well. Appreciate the crew for a job well done. The office people were very helpful.

Everything about the job, from inspection to the appraisal to the completion was super. The crew was professional

The guttering and roof took all the monies that we had from the insurance. We were told we would be able to get the house painted, screens replaced and deck repainted. But the roof and gutter work was great.

Arrived on time and everything was cleaned up great

Does good work doing Windows and the roof.clean c

I would not recommend

The office staff was never the same.

I request someone to actually meet me at my home. Not drive away when I pull up in the drive.

Confusion over shingle type and lack of any effort to mitigate the confusion. Thought I was getting impact resistant shingles, which saves a lot on insurance. Got a grade 2 shingle. When trying to sort this out, received two emails stating I had impact resistant shingles, then later got a telephone call stating that I has opted for nonimpact resistant shingles. No sort of compensation was ever offered, even though All State continuously offers various specials such as no interest for 12 months, discount on materials, etc. Will note that I went ahead and paid as invoiced within days of receiving the invoice.

Communication was poor. However the working crew was fantastic and Luis explained things well. I don’t know how the crew is paid, but it probably isn’t sufficient. Hard working pleasant and no disagreements. The crew including Luis went above and beyond.

We have used them when we replaced the siding on our house and now our new roof. Very satisfied with both jobs!

Yes

First I appreciate that a very good job was done. Secondly, I appreciate friendly and cooperative people that worked on the job, especially the supervisor Also appreciated a good clean up when the job was finished. The cleanup was done as the job was done I am very happy with this project.

Every one I know

Na

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The knowledge that Ryan has regarding roof replacement was incredible. He showed exactly how and what was needed replacing and what products were recommended.

Once the project was on the schedule the work was started and completed quickly and professionally. Every person from initial contact to the finish of the 3rd of 3 projects were informative, kind, professional and explained everything in a way we could fully understand the process and what needed to be done. Would definitely use again and recommend.

I always use

I was very pleased with Stephen as a rep for your company ahead of time went the extra mile when talking to my representative to get me the best deal

Good cleanup with minimal disruption to the tenants.

The window wasn't a match. Its bigger looks like they built up the frame with 1x8's around the frame. Frame color doesnt match the house, took 8 weeks to show up. On top of that I lost the window spacing inside the house now I have to paint tje window, buy new blinds. Just frustrating

Very efficient roofing to home and garage done in a day

Very quick with the removal and install and cleaned up well after work was completed.

Excellent and very professional. Great people who do as promised.

The crew was very fast, efficient and knowledgeable. A lot of my neighbors were taking pictures as the roofing process unfolded. I'm receiving numerous comments about how nice it looks. Thank you.

The communication

I saw nothing that needed changed.

You still have not fixed the issue and no one is following up with we

Did a great job.

You can always find someone to underbid an established contractor. What you pay for is the fact that they are established; cheap does not last. There is a reason All States is one of the first names that come to mind when I need help.

Logan was our representative and "go to" person he attended several meetings with us and brought samples of the different products to be installed and explained exactly what functions they performed his knowledge and sincerity was a major factor in awarding the contract to All States versus other competitors Always ask for Logan!!!!!!

They did exactly what they said they would do.

The company did not follow up on any of my projects; they just wanted my money.

The detail to attention and workmanship from the salesman, office and work crews were exceptional.

Workers were pleasant. Sales person was always available and responded to any emails or texts

All-States acted virtually as the General Contractor for my project. My home needed new siding, windows, doors, paint, and guttering so there were separate crews involved in each aspect.

Chad, the sales person, was very helpful in keeping me informed for each stage of the installation.

All States Home Improvement provided me with several options in my consideration to reshingle my roof. Their employees were courteous and knowledgeable. The employees worked diligently to reshingle my roof and shed and cleaned up the yard efficiently. I am a repeat customer, and I have been pleased with their products and warranties.

Maybe but with conditions. I called the office 5-6 times with questions throughout waiting for my project to begin, left a message, yet no one returned my calls. Eventually I tried to stopping by the office… some help, but questions still pending.

I still haven’t received ANY updates on my missing storm door. Or the sliding glass door.

The cost is higher than most competitors. But the work was well done