Too slow on job completion.
The young man who did the job seemed to be professional.
They were very expensive.
Great product, windows are beautiful!
They took forever, and they completely measured the windows wrong, They tried to fill in spaces that shouldn't have been, some windows had about 6 to 7 inches of space on top and bottom, and we have three in the kitchen that has to be replaced because they were too small. They should've measured properly.
My windows were expensive; but you get what you pay for. Expert installation costs money!
I felt like by comparison to many of the other companies that we had had out to provide estimates, the sales experience as well as the installation really exceeded our expectations.
We were so happy with their workers because they did fantastic work. They were prompt every day and they were great.
They are an awesome company and I would highly recommend them.
The timeliness of ordering the windows was substantially different than what we were told by the salesperson. The prices were also substantially higher than any other window company.
Alenco has horrible communication.
They are very professional. They provided excellent work with the salesman, finances, construction, workers, and installers.
Work was done quickly and efficiently. End product very high quality.
The salesperson was outstanding, the workers were outstanding and personable, and knew what they were doing. I was very impressed.
The best part of Alenco so far has been the installation, closely followed by the insulating effect of the windows themselves. I appreciated the thoroughness of the installer in leaving the exterior and interior better than when he arrived. Even better, we were able to have the windows inset enough to allow for the drywall return style we wanted.
The next day, the whole house felt noticeably warmer and my feet didn't get cold in my office, which is one of the rooms the windows were installed in.
I was disappointed in the fact that what the salesman told me and what I ended up with were two different things.
They are reliable, polite, and efficient. I couldn't have asked for anything better.
It took 8 months to get my job completed.
Great product and great service. Extremely great experience.
I would warn them that the selection is slim. Only 1 shower head, only 1 faucet system. Tub, and trim are high gloss while the wall system is very matte. Otherwise great work.
Although they finally got everything done, it was not supervised. It was a poor quality install, and it took way too long.
I had issues, but they did handle them well.
We are very happy with the quality of our windows.
I am totally satisfied.
There were problems with the door installation, the paperwork is still not correct, and the don't come back to fix the door.
These people can’t even manage to generate a final bill. The simplest thing on earth.
They were very professional, was always on time, and got the job done great.
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