From the beginning to the end, they were disorganized and lacked effective communication. The salesperson clearly did not listen to our wishes, and screwed up the contract big time. I told him from the start I want all the wood off the house unless it is in great shape. In that case, I can just have it cleaned up and painted. This was reiterated over and over, yet somehow he never put the wooden sills on the contract to be replaced. Then when the first one that needed replacement came up, they adjusted the invoice, I said these were all supposed to be on there, and if anything, we were supposed to get a discount if any were salvageable. They completely messed that part up. They also just painted over the wooden sills without sanding or finishing, like I asked 20 times. He also said Board and Batten can be put on top of the garage without reframing anything, and he was wrong. They actually put it up not centered, and thought that was a good idea. They also dropped the porta potty on my front lawn instead of the dirt on the side of the house, so the salesman comes out and drags it across the grass causing more damage. The hardie plank was supposed to come in with a baked in color, but it came in where it had to be painted. The side garage door was ordered black with a standard white interior, but they brought a white door with gray interior, and said they will paint it black. The manufacturer said this would not come out nearly as nice as an ordered black door. They obviously tried to pawn off a part from another project. The hard part was the salesman was a nice guy, but completely unorganized, and unable to translate our wishes to a contract. He also told us the wrong privacy setting for the side light glass, which almost had us pick a less private glass. When I questioned him on the privacy ratings he had them all wrong.
The crew installed a new porch light but because the porch light base was not big enough for the mounting plate, the lead guy just cut the batten strip to fit around the porch light base without asking me or the project manager. We ended up having to get that removed and redone after finding new porch lights that fit the mounting plate. The mounting plate was all sloppy and not sanded. They also were going to install Batten strips in the porch alcove completely incorrectly. I am not a construction professional, but I measured and mapped out how to install it and the project manager said I was completely correct. How did they not know how to install it? After so many errors and miscommunication, they promised to paint two coats on everything. I'm not sure if they ever did, and we had to keep nagging them to fix sloppy paint. The lead painter was not professional or caring at all. You could tell he was annoyed, but he was so lazy and sloppy fixing things. They left a lot of damage that I have to fix, and a lot of debris. They came back to plant grass, and missed the most important areas after completely destroying my lawn, and not even trying to avoid doing it. I knew they couldn't avoid the grass, but I asked them to use my patio and driveway to store heavy equipment. They always put it on the grass instead and left for the day. The project manager tried to help a bit but they clearly did not listen or respect him. One time they were working on Friday, and the project manager said they had to leave but would be back in the afternoon. I didn't hear from them until 10:30 Monday. They tried to get me to pay more up front, which altered from the contract by having me sign a form. I didn't fall for that shady bull****, and never signed, and they knew they couldn't do anything. They painted over brackets without asking if we wanted them removed. They needed to work inside the garage and needed it opened. I asked them if I needed to move any things in the garage, and they said no, and then I find sawdust all over my mower and other things.
They were a great company to work with, and they were very efficient and did a fantastic job
AJT has been a quality partner for me across two homes and multiple jobs. I have rarely found anything in the work that troubled me and if I did they were quick to remedy without hassle.
AJT is timely, very professional and the staff is nice and helpful to work with leaving the job site cleaner than it was before the project even started. They make every effort to satisfy the homeowner's needs and concerns. The finished job will look better
than expected!
Professional operation that held to schedule and were good to coordinate and work with.
Adam and team go through everything in advance, so no surprises. The process for what will happen if additional work is required is clear. From beginning to end, the work was done as scheduled, on budget, and the yard left tidier than when they arrived. The new deck is fabulous, solid, and looks and functions great!
I would highly recommend AJT Construction to a friend or neighbor because they do exemplary work. Because they are honest and their materials are high quality and eveyone who worked on our home was highly professional and polite and caring.
Easy to work with, good workmanship
I Absolutely will recommend to family and friends and others!
It was the biggest expense aside from house itself, but I have never had an ounce of buyer's remorse. Every time I look at my home, I'm glad we chose AJT.
They did what they said they were going to do
Efficient, good communicators, good follow-up, good explanations & questions, considerate, and polite - excellent job!
Great work. Great customer service. Quick. On top of everything. Very good value for work and service.
Job was done with quality and completed in a timely manner. Goal was established up front and achieved with end product.
Cody and Adam were a pleasure to work with. Their teams (siding, paint, gutters) were efficient, friendly, and clean and we couldn't be more pleased! Pricing was fair and expertise was top-notch. Hope to find other projects where we can work with them again in the future.
Areas Of Satisfaction - I am most satisfied with the project turned out the way I imagined it.
Current Referrals - Cody has already talked to my neighbor.
Recognized Excellence - I want to recognize Cody for getting it started and the followup, the project manager was friendly and addressed any questions I had, and Adam made it a smooth experience.
Great to work with.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - Communication. They kept me informed and did what they said.
Recognized Excellence - Cody and Adam did a great job.
Lead Source - Saw their signs on multiple projects in my neighborhood.
Areas Of Satisfaction - The construction crew was exceptional. I am very happy with the look and the commitment to satisfaction from staff and crew.
Recognized Excellence - Cesar and Adam.
AJT truly stands behind their workmanship. No question asked, they make sure you are fully satisfied with your work, and encourage that you do a deep detailed walk around after they are done. They fully gained my trust and for that I can confidently recommend them to anyone looking to have siding or windows done.
I would recommend them without hesitation, have already recommended them, and plan to use AJT for other projects.
Adam and Cody did an excellent job on my siding installation. They were extremely responsive throughout the whole process, and answered all of my questions. The painters did a very neat and thorough job. The work was completed on time and the house looks beautiful! I would definitely recommend AJT Construction to anyone in the area.
AJT planned, executed and finished our siding replacement, wood repair project in an efficient and timely manner. The various crews came when scheduled and worked consistently until their jobs were completed. There was attention to worksite cleanliness and safe practices were followed.This is a definite contrast to other remodeling/repair projects that we have done in the past, where "whenever" seemed to be the operative scheduling philosophy.
The whole team at AJT were fantastic. Explaining things as they went along. I always received prompt response in regards to questions on the progress. I would recommend their company for any work to be done.
The end-to-end experience -- from initial contact to a Sales Representative, review of the job site, price quote process, scheduling of the job, tear-down, build-up, painting, and clean-up --- was very well-organized and very efficient. Adam and his team provided timely communication and they were readily available when I had questions.
The overall experience with AJT was wonderful. The entire team was up front about the proposed work as well any unforeseen conditions found along the way. Adam and his team were great about scheduling with us and the associated contractors to keep the schedule moving. We were satisfied with the quality and craftsmanship of the finished product and plan to use AJT again on our next project!