Jack Figuly, Customer Service Representative, did not pressure me but answered all my questions and provided me with literature. Once the decision was made he followed through and stayed in contact through completion. Installers were very professional, hard working and polite. Work was scheduled and on time. I had a minor sealant problem with one window. Jack followed up with the operations director and the issue was taken care of within two days. At this point I am very satisfied.
We liked the transparency of the company and had a great experience for the estimate. We are extremely happy with the quality of our windows and our bay window.
All great. Honest communication, great workmanship, plus everything was done on time.
They were very professional.
Professional and polite from.the salesperson to the installers.
Yes I already told all my friends that we like advance windows a very good window
The work was professional and done wuickly
Great customer service.
Quality and service is the best!
The installers were on time and completed their work effeciently and within 8 hours. They clean up thoroughly before they left. They reespected our home and placed mats on the floors where they were working. They were always courtious and friendly.
Everything was handled professionally and courteous.
I have already recommended them.
Quality product and great installation techs
Daniel, my salesperson was knowledgeable. He was not at all pushy but made sure to follow up. Mario installed my windows and the installation was excellent. The windows are quality. I am very happy with every aspect at AWS thus far.
What I like the price they explain to me and my wife was going to take place it took two days which they told us very professional very knowledgeable The products top notch in my opinion
Very satisfied with the service
I’m happy with my windows, only time will tell how these windows hold up to the elements
I just haven't lived with the windows long enough to be confident in the long term & seasonal performance
Our second installation; timely and beautiful as promised.
Great product! So happy with the result. Install team was punctual and neat.
Some of the windows were not measured correctly and had a big gap under them that had to be filled with foam. Which I did not want! Installers were good but very sloppy left saw dust on my deck and screws all over that my dog almost swallowed and we almost ran over one!
Professional installers and super informative salesperson. The windows are amazing. They look great and function perfectly.
Everyone involved was professional & helpful when needed. I definitely will recommend to others. Great job !
Accommodating to our specific need
Excellent communication. Josh, our sales person was extremely knowledgeable and seemed to truly enjoy his job. Mario, our installer, was very polite and managed to finish the job (16 windows) within 2 days. He had help for part of day 1, but that was it. Very impressed!
Excellent work, job was done in a timely manner, windows look great! Thank you!
They arrived on time, did the job exactly as specified, cleaned up after themselves, and everything looks very good.
Very easy process
Absolutely the best quality windows around! Just beware of the (almost 2 hr) long presentation the day they come out to book/measure for your project.
The team was professional and they provided excellent work in a timely manner.
It's good but pricey, but with the lifetime warranty I'm excited that I'll never have to buy windows again.
Ease up on the prices
Quality work and professionalism
And so far live the new showers
They were great.
The front office staff could do a better job at following up on client AFTER payment was received and job was scheduled.
Very fast and professional. Also great customer service.
There were three guys on our window installation, all were nice and hard workers. They finished quicker than was planned and they cleaned up after themselves. Runners were used on the floors as well as drop cloths under the area in which they were working. Even protective cloths on our beds. All were respective of our home.
The response was very good. The job was good. It turned out okay and the waiting time was not bad at all.
Very happy with the complete process from sales to installation. Had a major remodeling competed 2 years ago and the subcontractors should follow Jordon and Jamel's footsteps with every aspect from communication to cleanliness. Thank you so much
A very smooth and transparent process. Everyone along the way was kind, helpful, and professional.
This was our 2nd transaction (4th door) with AWS. From start to finish, a flawless experience.
The doors are absolutely beautiful and the fit is perfect for our home. I really think they’ll be a big difference in our heating bill.
The installers arrived on time, took care in protecting the areas inside while they worked, and the overall job was done very well.
Jordan and Jamal were our installers. They did an excellent job. They were very professional and courteous.
Yes, professional, experienced, supportive.
Good service, very pleasant staff and very polite. The installer very respectful and careful to not dirty the home, the clean everything and leave everything looking great. The reach you how to use the windows (cleaning,safety, etc)
Professional, timely service. Great quality doors and installation
Salesman was very knowledgeable. Office help was also. 2 installers were excellen
No fuss no muss
Workmanship excellent!
Great quality in finished product