Advanced Window Systems, LLC initially gave me one price. I later received a call from them asking for more money after I had already signed the contract and paid. They did not show up until a month and a half later for installation. The app that we were told to use to check on status was broken. That also took over a month and a half to show the status. They found some wood rot and in the contract it stated that they would repair it. They then asked me to hire someone else to do that repair. Not only that, but they were going to seal the wood with silicon over a huge gap. I knew it was wrong right away. The workers were arguing over how to fix it. I had to call the manager and inform him of what was going on. The manager ended up letting them know that they had to repair it the correct way. My wife had to use Google translator to communicate with the workers. They also had to take the door out, and I was left with no door for almost a week. The door is squeaking and they have not fixed it. They are supposed to come back out on Monday to take care of that. Considering the price that I paid, I would not recommend them to anyone. I only did not give them a zero for a rating because they did show up and the door looks nice.
The quality of windows and doors are excellent. My salesman Philip was outstanding and my installing staff lead by Edison was superb
Their products are all made in state and everyone involved is in state. We are supporting our fellow citizens, which is a nice thing.
I'd would recommend AVS to anyone in the market for replacement windows.
I definitely would recommend this company. The people who were in my house for the day were kind, respectful, concerned for my safety as they worked. They left my garage cleaner than it was when they came!! I love my new shower.
Sales representative not apply any pressure to buy worked with me financially achieving improvement from my house
Our installers were on time, courteous and did a great job!
The cost was very reasonable. The quality of the windows was superior to other windows I looked at. The installers were friendly, and professional.
AWS is really great! They replaced all our windows on our house. They stand by their guarantee.
They are very easy to work with and the quality of their work is good.
AWS was great to work with and I would highly recommend them!
The crew did a great job with the installation and cleanup, too. They hustled all day.
My slider door is awesome!! Very sturdy and has extra lock features. Love the mini blinds in between.
Very pleased. Installation crew was very professional. Crew foreman very methodical
The two men who installed our windows were extremely competent, neat and
Orderly, efficient , informative and
a pleasure to have in the house!
They did a great job!
Showed up on time and did a thorough job. Left property as they found it.
They did a excellent work
The installers were very hard workers and did an excellent job.
Jack Figuly, Customer Service Representative, did not pressure me but answered all my questions and provided me with literature. Once the decision was made he followed through and stayed in contact through completion. Installers were very professional, hard working and polite. Work was scheduled and on time. I had a minor sealant problem with one window. Jack followed up with the operations director and the issue was taken care of within two days. At this point I am very satisfied.
We liked the transparency of the company and had a great experience for the estimate. We are extremely happy with the quality of our windows and our bay window.
All great. Honest communication, great workmanship, plus everything was done on time.
They were very professional.
Professional and polite from.the salesperson to the installers.
Yes I already told all my friends that we like advance windows a very good window
The work was professional and done wuickly