We love our new kitchen! Adalay was very responsive and easy to work with.
Areas Of Satisfaction - The staff they sent to our home--we trusted them to be in our space.
Recognized Excellence - The whole team did a Fantastic job and we are very Happy with finished product. Thank You!!! Adalay Cabinets and Interiors,Inc.
Areas Of Satisfaction - Ramon did an excellent job on the tile installation.
Recognized Excellence - Amanda Tedford is easy to work with and is knowledgeable about their products.
The experience was fantastic from start to finish. From the first meeting, when they came up with ideas that we hadn't even thought of, we knew Tom and his team were good at what they did. We originally were only going to redo our kitchen and master bath, but as the work progressed, we asked them to make changes to our other two bathrooms also. They worked with us to get the work done at the same time, and to find cost cutting ideas to keep our budget reasonable. All the workers were professional, friendly and cleaned up at the end of each day. Our project manager Amanda was always available for the smallest of questions. Their customer first attitude permeates throughout their team. I highly recommend Adalay Cabinets and Interiors!
Areas Of Satisfaction - always friendly and presented solutions, many times before we even knew there was a hiccup.
Recognized Excellence - Amanda, Kyle, Trevor and Robin - felt like they were family by the time we were done.
Areas Of Satisfaction - I was most satisfied with the cabinets themselves and the appliances were good quality.
Recognized Excellence - I would like to recognize the owner, he does a good job of his knowledge of the product which is nice.
Areas Of Satisfaction - I was most satisfied with their personnel, and the quality of their products and service.
Recognized Excellence - I would like to recognize the whole staff. I would like to recognize Tom and his crew.
Additional Comments - They are very trusting. They did a lot of our bathrooms.
We used Adalay for our kitchen remodel. We looked at multiple vendors in area and felt Adalay had the best overall quality of materials. As with an project, there are little things that come up - and the Adalay team handled them all. Everyone involved was pleasant and competent. No drama or negative personalities. We are thrilled with the result. Highly recommend them.
Areas For Improvement - None
Areas Of Satisfaction - Tom brings a lot of confidence to the table. Sets the standard for the team. Amanda did a great job communicating and managing the project.
Current Referrals - Not at moment, but will be recommending you to our friends.
Recognized Excellence - Leon for his quiet persistence in tackling our floor and backsplash.
Additional Comments - There really isn't a weak link with the team we had. Ramos granite was also great to work with. Great teams are the result of great leadship. Thanks Tom.
Adalay Cabinets and Interiors far exceeded our expectations in every way. What I am most impressed with is there level of care and professionalism shown on our budget-friendly kitchen remodel. They made us feel just as important as far more elaborate jobs, and our kitchen turned out beautifully. They truly do have options for every budget. The work done on our kitchen by Adalay has changed our life, and for that, we are so thankful. Thanks to Tom and the entire team. You all are the best!!
Areas For Improvement - N/A everything was excellent.
Areas Of Satisfaction - The entire job start to finish was great. I am most impressed with Adalay’s ability to work with our budget and suggest ways to stretch our dollar to create a fabulous kitchen.
Recognized Excellence - Every single person that I interacted with was wonderful.
Additional Comments - Thank you Tom, for everything you have done for our family.
Adalay provided detailed designs and quotes so understanding what was involved was easy. They help with product selections in the showroom. It was easy to see how the project would come together by having everything together in one place.
Areas Of Satisfaction - Even with the unexpected issues that arose and the product back orders Adalay's team was committed to making sure the final product was perfect.
Adalay Cabinets did an exceptional job in remodeling our family and master bathroom. The craftsmanship of the tile contractors, plumber, and electricians was outstanding. The staff at Adalay always kept us informed of all activities ensuring an on-time, on-schedule project. I highly recommend Adalay for any project for the home.
Recognized Excellence - Yes, Tom, Heather, Kyle, and Rachel
They did a great job, and we would use them again.
Areas Of Satisfaction - I am most satisfied that the actual work week was very quick and easy and it went exactly like they said it was going to go.
Recognized Excellence - I would like to recognize Tom, but they were all great.
Recognized Excellence - Kyle is the man! Great attitude, pleasant to deal with and he does great work.
Likely To Recommend - We are going to use them again on another project.
Areas Of Satisfaction - I was satisfied with the completed project. The detail in the workmanship was really good.
Tom was great to work with, I loved the final results.
Areas Of Satisfaction - It came out beautiful.
Recognized Excellence - I'd like to recognize Tom and Kyle.
They are very professional and they work very well with what your design and product needs are. If you have a big budget or a small budget they can work with you.
Recognized Excellence - Tom, the owner, he's always been very professional and quick to respond to our needs.
Excellent service and value! Highly recommended for design services, quality of of products featured, and work performed.
Areas Of Satisfaction - Excellent design services and trustworthy advice to help maximize investment and stay on budget.
Current Referrals - I look forward to providing referrals to Adalay Cabinets and interiors.
Recognized Excellence - It was a pleasure working with Tom Knotts and the Adalay team!
Areas Of Satisfaction - Their Responsiveness, professionalism, knowledge, patience & cleanliness were top notch which is something hard to find with most companies.
Recognized Excellence - I can't say enough about the level of exceptional service we received from Tom & Kyle!!
Additional Comments - Adalay is a great company that I would recommend & use again for any work!
They completed the job in a timely manner and performed quality workmanship.
Additional Comments - I have used them previously and was very satisfied with their workmanship. I decided to call them again for a second project.
Additional Comments - Very easy to work with.
I am Very Pleased with the work Adalay Cabinets did in my kitchen. Tom was patient with me as I searched for just the right countertop. Everyone who came to my house to work was friendly, professional and competent. It was a very unstressful renovation!
Areas Of Satisfaction - Tom was great to work with. I was just doing a revamp of my kitchen; only the countertops and backsplash, sink, faucet and cabinet handles. I imagine this was a pretty small job for him, but he treated me professionally and as if I was just as important as a customer who was having Adalay do their entire kitchen.
Recognized Excellence - Everyone I worked with was great. Tom and Kyle in particular. The tiler was also very good.
Additional Comments - Thank you! I love my kitchen. It is so much brighter and up to date.
Additional Comments - I'm so very glad that l had Adalay Cabinets do my entire kitchen and both bathrooms! I recommend them to everyone that asks!
The staff definitely followed through with all the requests we asked. They did a very good job. When the inspector came, they were very impressed with the workmanship that they saw. When they told me that, I was very impressed.
I would be happy to recommend them.
Quality of materials and workmanship were stellar, however, the process of dealing with the office was very cumbersome. It took them 2 years to close my contract.
They have great staff and communication skills. They told me the job would take two days. but they got it done in one day.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Adalay Interiors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys