GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Likely To Recommend
I am likely to recommend ACC Construction to a friend.
94%
Budget
ACC Construction stayed within our agreed upon budget.
100%
Clean
ACC Construction left the job site clean.
100%
Safe
ACC Construction kept the job site safe throughout my project.
100%
Respectful
ACC Construction respected my property and belongings.
100%
Communication
ACC Construction communicated with me effectively.
98%
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
96%
Expertise
ACC Construction had the necessary expertise to manage my project.
100%
Problem Resolution
ACC Construction effectively addressed and resolved problems.
98%
Punchlist
ACC Construction completed the punchlist in a timely manner.
100%
Schedule
ACC Construction adhered to our agreed upon schedule.
92%
Value
I received a fair value for my money.
99%
Work Done Right
The work was done right the first time.
96%
Professional & Organized
ACC Construction was professional and organized.
98%
Construction Quality
I am satisfied with the quality of materials and workmanship.
100%
Clean & Safe
The job site is kept clean and safe.
98%
Employees & Subcontractors
The employees and subcontractors of ACC Construction are professional and courteous.
100%
Trust
I trust ACC Construction to follow through on commitments.
100%
Sales Knowledge
The ACC Construction salesperson was knowledgeable and helpful regarding my project.
99%
Installation Crew
The ACC Construction installation crew was organized and professional.
97%
Cooperative And Responsive
ACC Construction was cooperative and responsive to my needs.
90%
Sales Attentiveness
[SALESPERSON] was attentive and thorough.
100%
Employees Professionalism
The employees of ACC Construction are professional and courteous.
90%
Process Explanation
ACC Construction thoroughly explained the process before beginning work in my home.
83%
Design
The design of my project has met my needs.
100%
Understand Building Process
I have a clear understanding of the process remaining from now to completion.
100%
Scope Of Work
The scope of work was written clearly for all parties to understand.
100%
Concern For Needs
[SALESPERSON] sought to understand my needs.
100%
Recommend Insurance Carrier
Based on this claim experience, I would recommend my insurance carrier to friends or family looking for insurance coverage.
95%
Renew Insurance Policy
Based on this claim experience, I will likely renew my policy with my insurance carrier.
98%
Overall Quality Of Alacrity Program
Alacrity Services combines a national network of credentialed contractors with specialized software and services to streamline repairs, reduce unnecessary costs and improve client satisfaction. Please rate the overall quality of the Alacrity program.
89%

What does this data mean?
4.8
224 of 234 would recommend
220
4
1
4
5
How are reviews verified?
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