ACC Construction
Customer feedback report for

ACC Construction

271 Reviews

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Of 480 customers surveyed, 289 responded
Process Explanation
ACC Construction thoroughly explained the process before beginning work in my home.
84%
Employees Professionalism
The employees of ACC Construction are professional and courteous.
90%
Cooperative And Responsive
ACC Construction was cooperative and responsive to my needs.
90%
Schedule
ACC Construction adhered to our agreed upon schedule.
92%
Quality Of Materials
I am satisfied with the quality of materials used.
97%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
96%
Recommend Insurance Carrier
Based on this claim experience, I would recommend my insurance carrier to friends or family looking for insurance coverage.
94%
Renew Insurance Policy
Based on this claim experience, I will likely renew my policy with my insurance carrier.
97%
Overall Quality Of Alacrity Program
Alacrity Services combines a national network of credentialed contractors with specialized software and services to streamline repairs, reduce unnecessary costs and improve client satisfaction. Please rate the overall quality of the Alacrity program.
89%
Sales Knowledge
The ACC Construction salesperson was knowledgeable and helpful regarding my project.
99%
Professional & Organized
ACC Construction was professional and organized.
98%
Communication
ACC Construction communicated with me effectively.
98%
Installation Crew
The ACC Construction installation crew was organized and professional.
97%
Clean & Safe
The job site is kept clean and safe.
98%
Work Done Right
The work was done right the first time.
97%
Problem Resolution
ACC Construction effectively addressed and resolved problems.
98%
Value
I received a fair value for my money.
99%
Sales Attentiveness
[SALESPERSON] was attentive and thorough.
100%
Concern For Needs
[SALESPERSON] sought to understand my needs.
100%
Scope Of Work
The scope of work was written clearly for all parties to understand.
100%
Understand Building Process
I have a clear understanding of the process remaining from now to completion.
100%
Expertise
ACC Construction had the necessary expertise to manage my project.
100%
Budget
ACC Construction stayed within our agreed upon budget.
100%
Construction Quality
I am satisfied with the quality of materials and workmanship.
100%
Employees & Subcontractors
The employees and subcontractors of ACC Construction are professional and courteous.
100%
Trust
I trust ACC Construction to follow through on commitments.
100%
Punchlist
ACC Construction completed the punchlist in a timely manner.
100%
Clean
ACC Construction left the job site clean.
97%
Safe
ACC Construction kept the job site safe throughout my project.
98%
Respectful
ACC Construction respected my property and belongings.
98%
Design
The design of my project has met my needs.
100%

Of 480 customers surveyed, 289 responded What does this data mean?
Of 289 respondents, 271 left a review.
4.8
249 of 261 would recommend
244
5
1
5
6
No rating
10
How are reviews verified?

View more reviews

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of ACC Construction using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

ACC Construction

PO Box 10409,
Knoxville, TN
everythingacc.com (865) 566-3131