About this company
ACC Construction
ACC Construction professionals provide ABSOLUTELY ALL of your residential and commercial property needs including: construction, plumbing, HVAC, excavation, renovation, kitchen and bathroom renovations, fire and water mitigation, content cleaning, pack outs, emergency services, tree service, temporary tarping,board ups, temporary housing, debris removal, demolition, preservation, restoration, foundations, additions, ADA additions, hazard waste clean up, trauma scene clean up, improvements, landscaping, landscaping, lighting, gas, outdoor living spaces, fireplaces, fire pits, hardscaping, lighting, electrical, patios, decks, windows, doors, flooring, Hardwood, LVP, Floating floor, ceramic tile, showers, cleaning, maid service, painting, plumbing, handyman, home inspection, appraisals, insurance claims, insurance claims consulting, estimating, fireproofing, paving, asbestos removal, lead base paint removal, cabinets, countertops, roofing, metal roofing, asphalt shingle roofing, and much more! Show more
ACC Construction professionals provide ABSOLUTELY ALL of your residential and commercial property needs including: construction, plumbing, HVAC, excavation, renovation, kitchen and bathroom renovations, fire and water mitigation, content cleaning, pack outs, emergency services, tree service, temporary tarping,board ups, temporary housing, debris removal, demolition, preservation, restoration, foundations, additions, ADA additions, hazard waste clean up, trauma scene clean up, improvements, landscaping, landscaping, lighting, gas, outdoor living spaces, fireplaces, fire pits, hardscaping, lighting, electrical, patios, decks, windows, doors, flooring, Hardwood, LVP, Floating floor, ceramic tile, showers, cleaning, maid service, painting, plumbing, handyman, home inspection, appraisals, insurance claims, insurance claims consulting, estimating, fireproofing, paving, asbestos removal, lead base paint removal, cabinets, countertops, roofing, metal roofing, asphalt shingle roofing, and much more!
Whether you’re building your dream home, making home improvements, renovating, preserving or restoring we will complete the project to your satisfaction in a timely and professional manner start to finish. Hide
Types of work
GuildQuality surveys
Badges
Photos 2750
Customer satisfaction
Of 757 customers surveyed, 421 respondedReviews 384
Of 421 respondents, 384 left a reviewRecent reviews
Janice K.
Additional comments
Recognized Excellence
Recognized Excellence - Ron and Robin Carter, and Sam (the project supervisor)
Areas Of Satisfaction
Areas Of Satisfaction - Attention to detail, pride in work
Sharon B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The general construction met my expectations.
Richard
Additional comments
Recognized Excellence
Recognized Excellence - job was completed and looked very good and did upgrades to the roof ventlation
Customer in TELFORD, TN
Areas Of Satisfaction
Areas Of Satisfaction - The time it took to get the job done met my expectations.
Customer in Maryville, TN
Safe
Safe - They made sure they yard and driveway were clear of nails and other hazards at the end of each work day.
Respectful
Respectful - They knew that we had a dog and made sure to close fence gates and coordinate with my wife to keep him from leaving the yard when he needed out.
Quality Of Workmanship
Quality Of Workmanship - They paid close attention to small details, which really means a lot. Seams and joints done in such a way to keep them watertight and/or channel water away to protect the structure underneath. We have had tons of compliments from people all around our neighborhood already and it's only been a few weeks.
Problem Resolution
Problem Resolution - Any underlying issues that were discovered were brought to our attention and addressed quickly.
Design
Design - We feel like we have a brand new house every time we pull into the driveway.
Sales Knowledge
Sales Knowledge - Very pleased with the materials that they recommended.
Areas Of Satisfaction
Areas Of Satisfaction - Quality of materials, craftsmanship, finished product. I never imagined our house could look this good. We absolutely love the work they have done.
Customer in Knoxville, TN
They showed up on time and did the work as promised.
Additional comments
Schedule
Schedule - They did better than planned on the schedule. It was originally planned for 6 days, but he got it done in two days.
Recognized Excellence
Recognized Excellence - I would like to recognize the man who came and did the work.
Areas Of Satisfaction
Areas Of Satisfaction - They met/exceeded my expectations by getting the job done quickly. I'm also happy that the floor is secure now because a leak under my sink had caused a lot of water damage.
Additional Comments
Additional Comments - Overall, it was a good experience.
Customer in church hill, TN
I thought they were really nice people to work with.
Additional comments
Expertise
Expertise - I really appreciated them.
Customer in spring city, TN
They were very good to work with, and they called us regularly. They kept up with us and kept us informed. I appreciated that greatly.
Steven I.
Additional comments
Area For Improvement
Area For Improvement - None
Area Of Satisfaction
Area Of Satisfaction - All
DUNCAN B.
Customer in Knoxville, TN
Areas Of Satisfaction
Areas Of Satisfaction - ACC Construction met or exceeded my expectations with their quality. Also, pretty much everyone was very polite and had nice behavior
R.K.S.
Everything they did was excellent, including the clean-up. I am very happy with their services.
Heather W.
They were very respectful and courteous, and did an excellent job.
Raymond K.
They did a great job and were efficient.
Maxine D.
They're very professional.
Customer in Johnesborough, TN
Additional comments
Value
Value - They did the painting and everything, they just could have done a more professional job instead of rushing at the end. There are a lot of places that I am going to have to go over later.
Debra J.
They were very nice, on time, and did a great job. I would recommend them.
Kevin J.
ACC was wonderful in handling our insurance claim. It’s what we dreaded most and we literally didn’t have to even think about it.
Don J.
Easy to work with.
Customer in watauga, TN
Additional comments
Types of work
Types of work - They installed flooring for my kitchen.
Areas Of Satisfaction
Areas Of Satisfaction - They did a good job!
JANICE G.
Additional comments
Likes & Dislikes
Likes & Dislikes - I like my new bathroom the most. I don't like my kitchen because I want to redo it. It is on the list. They have done my living room, bedroom, and now my bathroom.
Recognized Excellence
Recognized Excellence - I would like to recognize Ron, the foreman, that did most of the work. He kept me in the loop of what all they were doing, what I was getting, and what was needed. I really appreciated that he was so open in communication with me.
Areas For Improvement
Areas For Improvement - It wasn't something they could control, but I communicated with them last March that I wanted it done, and it just now got done. I know it was not in their realm of being in their control because of the pandemic. I would have liked for it to be done quicker, but fully understand them not being able to do it until now.
Areas Of Satisfaction
Areas Of Satisfaction - They met/exceeded my expectations in all areas except getting it done quicker. They did what they needed to do, were very knowledgeable in what they were doing, and made sure everything that could be in stock was, so we wouldn't have any hold-ups waiting on things to be delivered.
Brenda M.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - ACC Construction met all of my expectations.
Additional Comments
Additional Comments - They were nice, friendly and went right on working even with my four-year-old going in the room. They gave him a shirt with their logo on it, because he kept giving them tools, thinking he was helping. The workers were good sports about it.
Brandy B.
Excellent work on our master bathroom.
Mrs P.
Additional comments
Communication
Communication - Sam always listens to my concerns and answers my questions.
Schedule
Schedule - My experience is that ACC shows up when they say they will. They set schedules so that work can begin and end within a reasonable timeframe and they stay true to the schedule.
Sales Knowledge
Sales Knowledge - Sam is my contact person. He is very knowledgeable about the industry and offers great suggestions when needed.
Recognized Excellence
Recognized Excellence - Kevin and Amanda are a great team. They have completed painting, flooring and drywall projects for us. They are very skilled and conscientious about their work.
Areas Of Satisfaction
Areas Of Satisfaction - Great communication before, during and after the project.
GuildQuality
Customer feedback report
