About this company
ACC Construction
ACC Construction professionals provide ABSOLUTELY ALL of your residential and commercial property needs including: construction, plumbing, HVAC, excavation, renovation, kitchen and bathroom renovations, fire and water mitigation, content cleaning, pack outs, emergency services, tree service, temporary tarping,board ups, temporary housing, debris removal, demolition, preservation, restoration, foundations, additions, ADA additions, hazard waste clean up, trauma scene clean up, improvements, landscaping, landscaping, lighting, gas, outdoor living spaces, fireplaces, fire pits, hardscaping, lighting, electrical, patios, decks, windows, doors, flooring, Hardwood, LVP, Floating floor, ceramic tile, showers, cleaning, maid service, painting, plumbing, handyman, home inspection, appraisals, insurance claims, insurance claims consulting, estimating, fireproofing, paving, asbestos removal, lead base paint removal, cabinets, countertops, roofing, metal roofing, asphalt shingle roofing, and much more! Show more
ACC Construction professionals provide ABSOLUTELY ALL of your residential and commercial property needs including: construction, plumbing, HVAC, excavation, renovation, kitchen and bathroom renovations, fire and water mitigation, content cleaning, pack outs, emergency services, tree service, temporary tarping,board ups, temporary housing, debris removal, demolition, preservation, restoration, foundations, additions, ADA additions, hazard waste clean up, trauma scene clean up, improvements, landscaping, landscaping, lighting, gas, outdoor living spaces, fireplaces, fire pits, hardscaping, lighting, electrical, patios, decks, windows, doors, flooring, Hardwood, LVP, Floating floor, ceramic tile, showers, cleaning, maid service, painting, plumbing, handyman, home inspection, appraisals, insurance claims, insurance claims consulting, estimating, fireproofing, paving, asbestos removal, lead base paint removal, cabinets, countertops, roofing, metal roofing, asphalt shingle roofing, and much more!
Whether you’re building your dream home, making home improvements, renovating, preserving or restoring we will complete the project to your satisfaction in a timely and professional manner start to finish. Hide
Types of work
GuildQuality surveys
Badges
Photos 1252
Customer satisfaction
Of 479 customers surveyed, 288 respondedReviews 270
Of 288 respondents, 270 left a reviewRecent reviews
Jerry H.
I am very satisfied with the work they did.
Additional comments
Recognized Excellence
Recognized Excellence - Sam and Brittany both communicated with me very well.
Additional Comments
Additional Comments - I am very satisfied with the work they did.
James G.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Everything went as it should have once I got a hold of ACC Construction. Sam explained everything to me well.
Additional Comments
Additional Comments - I am completely satisfied with the roof and the look we were shooting for from the samples we were given.
Richard B.
Additional comments
Recognized Excellence
Recognized Excellence - Very professnal
Areas For Improvement
Areas For Improvement - None
Areas Of Satisfaction
Areas Of Satisfaction - All
Customer in Hixson, TN
Additional comments
Types of work
Types of work - had a tree fall on the house
Punchlist
Punchlist - There was a hurricane and tornado and covid, all beyond their control, so I can't fault them.
Areas Of Satisfaction
Areas Of Satisfaction - They were always communicative and I appreciated that. They kept me in the loop.
Customer in KNOXVILLE, TN
Area Of Satisfaction
Area Of Satisfaction - Overall evaluations of problem and work performed, including in helping with insurance co. and claim, was very good.
ROBERT B.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was most satisfied with the whole job. Everything that they did was good.
Additional Comments
Additional Comments - Keep up the good work!
Kimberly A.
Additional comments
Quality Of Materials
Quality Of Materials - After all is said and done, 5. It was corrected--what I complained about.
Quality Of Workmanship
Quality Of Workmanship - Same thing--now, 5--once they corrected what I explained about. It's a catch 22 question.
Professional & Organized
Professional & Organized - The company--5. The workers--3. The company was great; the staff not so much. Put a 5, but leave that comment.
Recognized Excellence
Recognized Excellence - Sam was great.
Kevin W.
Additional comments
Recognized Excellence
Recognized Excellence - Sam Coley should be recognized for his exceptional service.
Moorefield W.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Customer service, communication, concern for my personal property
Additional Comments
Additional Comments - I am overall satisfied with ACC and Esurance. Thank you.
Georgia S.
Additional comments
Alacrity Program Helpful?
Alacrity Program Helpful? - Was recommended and was very very happy!
Area For Improvement
Area For Improvement - All went way above any expectations we had.
Area Of Satisfaction
Area Of Satisfaction - The initial desire to make sure we were completely satisfied and they work to get it done, and fine well.
Additional Comments
Additional Comments - We will recommend to all our friends and family. We have never had a company who made sure we were satisfied, and who worked so hard, to represent their company in a professional way by their diligence in their work. They never left a mess, very clean. Came when they said they would, on time. They made sure we had what we needed and went far above our expectations. Plus, they were all kind, respectful people! Really appreciate this company.
Recognized Excellence
Recognized Excellence - Sam, Roofers, All the young guys who did the electric work. The ones who did the initial work and those who came out and did the physical work.
Areas For Improvement
Areas For Improvement - None
Areas Of Satisfaction
Areas Of Satisfaction - Kitchen
Additional Comments
Additional Comments - Excellent work. Very nice men. Clean, polite and with covid, they worked safely around us. They made us feel that we had nothing to worry about in there work and that they were going to take very good care of us, which they did. We highly recommend ACC Office personnel were so kind and they kept us up to date on time and work.
Billie H.
I would highly recommend them.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was most satisfied with their promptness, cleanliness, and the quality of their work.
Additional Comments
Additional Comments - I would highly recommend your company.
Customer in Knoxville, TN
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Sam and Brittany for their exceptional service.
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations; everything is back to the position it was supposed to be in.
Customer in Andersonville, TN
They were very prompt. They did an excellent job. They were very neat and thorough.
Additional comments
Recognized Excellence
Recognized Excellence - There were 3 workers that were great.
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded all of my expectations.
Additional Comments
Additional Comments - I will definitely be using them in the future.
Customer in Knoxville
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was satisfied because they stuck to the schedule.
Additional Comments
Additional Comments - I am very satisfied with them.
Gerald K.
Additional comments
Area For Improvement
Area For Improvement - It was not their fault-but if I was staying in the house-I would have wanted the same brick--which could not be matched.
Area Of Satisfaction
Area Of Satisfaction - Kept us informed, and completed the work as soon as material was available
John G.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I am most satisfied with everything.
Anthony W.
Tim H.
Additional comments
Recognized Excellence
Recognized Excellence - Sam, the owner is the one that did the original estimate and made sure the project got done correctly.
Don I.
I would like to recommend Sam from ACC Construction. They did a great job we were satisfied with the work. Everyone we worked with was great.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize, Sam, from ACC Construction. He did a great job.
J.O.M.
Very professional. We were happy with the workmanship and would recommend and use this company again.
Additional comments
Area For Improvement
Area For Improvement - None
Area Of Satisfaction
Area Of Satisfaction - The speed in which it was handled.
Jonathan F.
For a person who has never had a big project done before, they were the most helpful group I have ever worked with.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - The learning process throughout the entire experience. They were so upfront and honest as well as answering any questions I had.
Miles B.
TERESA D.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was most satisfied with and pleased that it all went well as could be expected. The promptness, they were here when they said, they were going to be. They were timely and never left a mess. They cleaned up daily and made things as easy as possible.
Edward M.
Additional comments
Area For Improvement
Area For Improvement - None
Area Of Satisfaction
Area Of Satisfaction - Exterior and interior.
Edward M.
GuildQuality
Customer feedback report
