It was not their fault-but if I was staying in the house-I would have wanted the same brick--which could not be matched.
Kept us informed, and completed the work as soon as material was available
I am most satisfied with everything.
Tree removal so far. Have them hired for more
Just removed a tree
Sam, the owner is the one that did the original estimate and made sure the project got done correctly.
I would like to recommend Sam from ACC Construction. They did a great job we were satisfied with the work. Everyone we worked with was great.
I would like to recognize, Sam, from ACC Construction. He did a great job.
Very professional. We were happy with the workmanship and would recommend and use this company again.
The speed in which it was handled.
For a person who has never had a big project done before, they were the most helpful group I have ever worked with.
The learning process throughout the entire experience. They were so upfront and honest as well as answering any questions I had.
ACC Construction was very timely with their repairs. They were able to talk me through the steps that they go through.
The best part was the response rate that I received, it was very appreciated.
I was most satisfied with and pleased that it all went well as could be expected. The promptness, they were here when they said, they were going to be. They were timely and never left a mess. They cleaned up daily and made things as easy as possible.
Exterior and interior.
I was completely satisfied with the repairs.
ACC didn't fall short in any of the repairs.
The living room ceiling.
If I had any other work to do I would call ACC construction.
I am most satisfied with ACC Construction and working with the agent's office, they were very accessible and cooperative.
I was most satisfied with the good communication with ACC Construction. They did what they said they would do.
I would highly recommend Sam and his team. They do an excellent job and are people persons. They are very professional and have exceptional workmanship.
I was satisfied overall. We were happy with the people that Sam sent over. They did an excellent job.
returned calls and texts in a timely fashion.
I was satisfied with the workmanship!
I would like to recognize Ron and Travis for their exceptional service!
They completed the work in a timely fashion and Agreed-upon price. I was very happy with their services
They are good and hard-working company that stand by their work.
I was satisfied with the clean up! They picked up all of the nails!
They were professional, courteous, prompt and did great work!
I was most satisfied with the overall promptness and professionalism.
I would use them again without a doubt!
Based on my experience, I do not believe I would recommend them to my friends or family.
We got to choose our flooring and we're happy with the quality.
The final result was beautiful despite the hiccups.
I was most satisfied with, that Sam answered all my calls very quickly. I appreciated that.
I would like to recognize Sam.
Not at all.
The crew that completed the job in my lower level was great. The painter that was a woman she paint the outside of my house. She went above and beyond.
The overall process was professional from beginning to end.
We had wet carpet kept returning ,we had roto rooter, two different teams, plumber s No one could figure it out .allstate sent you out and your poeple went right into the crawl space found moister barer hanging full of water and was backing up into the laundry room floor and damping hall carpet. No one else was willing to go into it like you you found a slow leak that had gone on for a long time and thus didn't show up o bill We are so thankfull for your work removing, patching, and painting dry wall and removing a section of laundry sub floor PUTTING IN NEW FLOORING , removing replacing carpet padding We are so impressed with your poeple and work and results we intend to use you only for any thing we need around our home in the future. AGAIN OUR HEARTFELT THANKS TO YOUR POEPLE .
We are thankfull to allstate and you did what no one else was seemingly willing to do.
We will call on you for all future needs around our home
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ACC Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys