About this company
ACC Construction
ACC Construction professionals provide ABSOLUTELY ALL of your residential and commercial property needs including: construction, plumbing, HVAC, excavation, renovation, kitchen and bathroom renovations, fire and water mitigation, content cleaning, pack outs, emergency services, tree service, temporary tarping,board ups, temporary housing, debris removal, demolition, preservation, restoration, foundations, additions, ADA additions, hazard waste clean up, trauma scene clean up, improvements, landscaping, landscaping, lighting, gas, outdoor living spaces, fireplaces, fire pits, hardscaping, lighting, electrical, patios, decks, windows, doors, flooring, Hardwood, LVP, Floating floor, ceramic tile, showers, cleaning, maid service, painting, plumbing, handyman, home inspection, appraisals, insurance claims, insurance claims consulting, estimating, fireproofing, paving, asbestos removal, lead base paint removal, cabinets, countertops, roofing, metal roofing, asphalt shingle roofing, and much more! Show more
ACC Construction professionals provide ABSOLUTELY ALL of your residential and commercial property needs including: construction, plumbing, HVAC, excavation, renovation, kitchen and bathroom renovations, fire and water mitigation, content cleaning, pack outs, emergency services, tree service, temporary tarping,board ups, temporary housing, debris removal, demolition, preservation, restoration, foundations, additions, ADA additions, hazard waste clean up, trauma scene clean up, improvements, landscaping, landscaping, lighting, gas, outdoor living spaces, fireplaces, fire pits, hardscaping, lighting, electrical, patios, decks, windows, doors, flooring, Hardwood, LVP, Floating floor, ceramic tile, showers, cleaning, maid service, painting, plumbing, handyman, home inspection, appraisals, insurance claims, insurance claims consulting, estimating, fireproofing, paving, asbestos removal, lead base paint removal, cabinets, countertops, roofing, metal roofing, asphalt shingle roofing, and much more!
Whether you’re building your dream home, making home improvements, renovating, preserving or restoring we will complete the project to your satisfaction in a timely and professional manner start to finish. Hide
Types of work
GuildQuality surveys
Badges
Photos 1205
Customer satisfaction
Reviews 260
Recent reviews
Kimberly A.
Additional comments
Quality Of Materials
Quality Of Materials - After all is said and done, 5. It was corrected--what I complained about.
Quality Of Workmanship
Quality Of Workmanship - Same thing--now, 5--once they corrected what I explained about. It's a catch 22 question.
Professional & Organized
Professional & Organized - The company--5. The workers--3. The company was great; the staff not so much. Put a 5, but leave that comment.
Recognized Excellence
Recognized Excellence - Sam was great.
Kevin W.
Additional comments
Recognized Excellence
Recognized Excellence - Sam Coley should be recognized for his exceptional service.
Moorefield W.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Customer service, communication, concern for my personal property
Additional Comments
Additional Comments - I am overall satisfied with ACC and Esurance. Thank you.
Georgia S.
Additional comments
Alacrity Program Helpful?
Alacrity Program Helpful? - Was recommended and was very very happy!
Area For Improvement
Area For Improvement - All went way above any expectations we had.
Area Of Satisfaction
Area Of Satisfaction - The initial desire to make sure we were completely satisfied and they work to get it done, and fine well.
Additional Comments
Additional Comments - We will recommend to all our friends and family. We have never had a company who made sure we were satisfied, and who worked so hard, to represent their company in a professional way by their diligence in their work. They never left a mess, very clean. Came when they said they would, on time. They made sure we had what we needed and went far above our expectations. Plus, they were all kind, respectful people! Really appreciate this company.
Recognized Excellence
Recognized Excellence - Sam, Roofers, All the young guys who did the electric work. The ones who did the initial work and those who came out and did the physical work.
Areas For Improvement
Areas For Improvement - None
Areas Of Satisfaction
Areas Of Satisfaction - Kitchen
Additional Comments
Additional Comments - Excellent work. Very nice men. Clean, polite and with covid, they worked safely around us. They made us feel that we had nothing to worry about in there work and that they were going to take very good care of us, which they did. We highly recommend ACC Office personnel were so kind and they kept us up to date on time and work.
Billie H.
I would highly recommend them.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was most satisfied with their promptness, cleanliness, and the quality of their work.
Additional Comments
Additional Comments - I would highly recommend your company.
Customer in Knoxville, TN
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Sam and Brittany for their exceptional service.
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations; everything is back to the position it was supposed to be in.
Customer in Andersonville, TN
They were very prompt. They did an excellent job. They were very neat and thorough.
Additional comments
Recognized Excellence
Recognized Excellence - There were 3 workers that were great.
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded all of my expectations.
Additional Comments
Additional Comments - I will definitely be using them in the future.
Customer in Knoxville
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was satisfied because they stuck to the schedule.
Additional Comments
Additional Comments - I am very satisfied with them.
Gerald K.
Additional comments
Area For Improvement
Area For Improvement - It was not their fault-but if I was staying in the house-I would have wanted the same brick--which could not be matched.
Area Of Satisfaction
Area Of Satisfaction - Kept us informed, and completed the work as soon as material was available
John G.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I am most satisfied with everything.
Anthony W.
Tim H.
Additional comments
Recognized Excellence
Recognized Excellence - Sam, the owner is the one that did the original estimate and made sure the project got done correctly.
Don I.
I would like to recommend Sam from ACC Construction. They did a great job we were satisfied with the work. Everyone we worked with was great.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize, Sam, from ACC Construction. He did a great job.
J.O.M.
Very professional. We were happy with the workmanship and would recommend and use this company again.
Additional comments
Area For Improvement
Area For Improvement - None
Area Of Satisfaction
Area Of Satisfaction - The speed in which it was handled.
Jonathan F.
For a person who has never had a big project done before, they were the most helpful group I have ever worked with.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - The learning process throughout the entire experience. They were so upfront and honest as well as answering any questions I had.
Miles B.
TERESA D.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was most satisfied with and pleased that it all went well as could be expected. The promptness, they were here when they said, they were going to be. They were timely and never left a mess. They cleaned up daily and made things as easy as possible.
Edward M.
Additional comments
Area For Improvement
Area For Improvement - None
Area Of Satisfaction
Area Of Satisfaction - Exterior and interior.
Edward M.
Mr K.
If I had any other work to do I would call ACC construction.
Additional comments
Employees Professionalism
Employees Professionalism - 4.5.
Cooperative And Responsive
Cooperative And Responsive - Absolutely.
Area Of Satisfaction
Area Of Satisfaction - I am most satisfied with ACC Construction and working with the agent's office, they were very accessible and cooperative.
Sean P.
Mrs M.
I would highly recommend Sam and his team. They do an excellent job and are people persons. They are very professional and have exceptional workmanship.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was satisfied overall. We were happy with the people that Sam sent over. They did an excellent job.
Mrs T.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - returned calls and texts in a timely fashion.
Recognized Excellence
Recognized Excellence - Sam Cole
Mr C.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with the workmanship!
Recognized Excellence
Recognized Excellence - I would like to recognize Ron and Travis for their exceptional service!
Ken P.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They completed the work in a timely fashion and Agreed-upon price. I was very happy with their services
Lead Source
Lead Source - Personal recommendation
Additional Comments
Additional Comments - They are good and hard-working company that stand by their work.
GuildQuality
Customer feedback report
