We got off to a rocky start with a 7 week delay in start date. The actual work is wonderful and the crew was professional. The project manager offered recommendations/solutions on the job to improve the overall look of the house, and meet our needs. The few items on the punch list were handled very quickly and professionally
Lead Source - Friend
The salesman, team, and manager were a far superior team and I highly recommend them to anyone else.
Review - The salesman, team, and manager were a far superior team and I highly recommend them to anyone else.
Lead Source - Matt from Red Rock Development
Areas Of Satisfaction - I was most satisfied when Chris Ryba was very understanding when we had a paint problem. Once he was aware of the problem, he immediately stuck with it until it was resolved to my satisfaction. This project was very time consuming to resolve this problem but he was great. He made me want to use this company again for future projects.
They are a great company to work with. I have worked with many contractors in the past and have had difficulty in communicating with other contactors. At no point during this whole job was there any difficulty in communicating with them. They were great from beginning to end.
Areas Of Satisfaction - I was most satisfied with the communication during my experience with A.B. Edward Enterprises.
Recognized Excellence - I would like to recognize Chris Riva, the project manger/salesperson, and the entire crew for their exceptional service.
Review - They are a great company to work with. I have worked with many contractors in the past and have had difficulty in communicating with other contactors. At no point during this whole job was there any difficulty in communicating with them. They were great from beginning to end.
We had a different roofer before and our house was devastated. Thanks to A.B. Edwards we completed all of the projects that we needed. The work was done in a timely manner and is very highly quality. I can't speak highly enough of Andy, who is the manager and owner of the company.
Areas Of Satisfaction - Quality of installation seems outstanding
I thought they did a wonderful job. They were very professional. The work was done in a timely manner and was done the way I wanted and expected it to be done.
Areas Of Satisfaction - I would say that their craftsmanship on the work they did was what I was most satisfied with. We have had a couple of things done and all of it looks great.
Review - I thought they did a wonderful job. They were very professional. The work was done in a timely manner and was done the way I wanted and expected it to be done.
Areas Of Satisfaction - I liked the way the work crew solved problems associated with siding my 100 year old house.
Areas Of Satisfaction - It looks great! I was most satisfied with the craftsmanship and the product.
Areas Of Satisfaction - I was most satisfied with the quality.
Additional Comments - We are extremely pleased with the job well done by A.B. Edward Enterprises. Their workers had pride in doing a good job. They are professional and creative.
Areas Of Satisfaction - I was most satisfied that they did the job in the promised time frame, and that they were very neat and clean.
Recognized Excellence - Erik was very good. I had a number of different people here; there were a couple guys who worked on my sunroom who were quite good. They even mopped the floor. They were very good. I think it was the painters they used. The painters were exceptional.
Areas Of Satisfaction - Chris and his crew were very diligent in producing a quality job. Ralph was very pleasant to work with.
Additional Comments - My neighbors can't stop complimenting the look of our house. Even the casual passerby comments on the improvement!
Likely To Recommend - I've recommended AB Edward five times over.
Areas Of Satisfaction - We were very satisfied with the quality of the product and the crew. We were also very satisfied with the time and efficiency of the installation.
Recognized Excellence - Ralph was wonderful.
Additional Comments - We're extremely happy.
Areas Of Satisfaction - i was most satisfied with the quality of work.
Areas Of Satisfaction - I was most satisfied with their efficiency. If they were supposed to be here at 7am they would be here 10 til 7am. They worked very well and evaluated everything. You could tell that they were not rushing, they made sure everything was secure. The way they approached the job, then verified everything, even making sure materials did not come incorrectly.
Recognized Excellence - Chris, the onsite manager, and Ralph, our contact, were great. Chris was fabulous and his crew was great.
Additional Comments - They were very efficient and kept to their word. They always followed up with any questions and were pleasant, hard working people and very courteous. They kept the area clean which was good. They took care of the mess quickly.
Areas Of Satisfaction - The quality of the Hardie board.
Project Manager Professionalism - He was great.
Areas Of Satisfaction - I was most satisfied with the crew who came out to work. They were courteous, clean, and very hardworking.
Areas Of Satisfaction - Everyone was professional, courteous, and knowledgeable about the project
Recognized Excellence - Definitely Ralph was wonderful. I do not know the names of the people who did the work but they were great to work with
Additional Comments - The work was better than anticipated. We have recommended the company to several people.
Recognized Excellence - The sales rep Ralph and crew member Chris
Areas For Improvement - They haven't fallen short. They have exceeded my expectations.
Areas Of Satisfaction - They are very professional, reliable, and when they say they are going to do something they absolutely do it and do it well. They are extremely hard working.
Recognized Excellence - The owner, Bow, is fabulous. I wish I had known him for years because I think he is great. I have already been telling people about how great he is.
Additional Comments - I highly recommend AB Edwards.
Areas Of Satisfaction - Excellent communication via all channels
Recognized Excellence - Ralph & my whole crew were excellent + responsive
Areas Of Satisfaction - Ralph was absolutely outstanding in every regards. We were very selective on not only the materials we wanted to use on the project, but also some of the design and trim features. Ralph provided us with a lot of ideas and recommendations to help us achieve the look we wanted for the exterior of the house. We cannot be more satisfied with the workmanship that was performed and manner of professionalism that the entire team took to the project.The house the turned out amazing!Thank-youRandy & Kelli Levy
Recognized Excellence - Chris is an outstanding foreman........He was great to work with.
Areas Of Satisfaction - I was satisfied with every aspect of my experience.
Areas Of Satisfaction - The quality of the work. It seems like they sell a good product.
Recognized Excellence - Ralph was a good guy.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of A.B. Edward Enterprises, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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