Yes Solar Solutions

Outstanding company! Everyone the we dealt with was great!

Yes, Solar Solutions offered a great experience. The company was very professional, worked clean, and finished in a good timeframe. The system that was installed is working correctly.

They were excellent all the way through the whole process.

Likely To Refer

I already have recommended them. They are just so easy to work with and kept all their promises 100 percent.

Areas Of Satisfaction

They met or exceeded expectations in their attention to detail, and they asked me several times for my opinion on the way the wires were run. Actually, they spotted something that I didn't even see and said they would be back to fix it, and they did.

Customer Suggestion

I also had another estimate from another company who was very pushy. All they wanted to do was just sell the financing on it, whereas Yes Solar Solutions was so easy to work with and didn't bring up financing until I asked for it. Maybe they needed to make that a little more obvious and that they would be glad to offer financing or have you pay upfront.

Current Referrals

I did have a friend call and ask if they had a branch in Florida, but they didn't. Everybody who has seen it, I have told them (if they were interested) that I would give a recommendation. It's on the back of the house, so not a lot of people see it.

Areas Of Satisfaction

Yes Solar Solutions works together like a family and treats customers like family, too. Strongly recommend them.

Additional Comments

Our job superintendent was really, really good. I think his name was Trevor.

Excellent pre-installation experience, clean installation and very good warranty support. I highly recommend Yes Solar for your home solar project.

Areas Of Satisfaction

Communication

Areas Of Satisfaction

The communication and ease of working with Yes, and the ability to get SunPower panels through your company, has been the best part of working with Yes. You guys have done a great job and left me very happy :-)

I think they do a fantastic job. My first electric bill was the minimum that could be billed.

Likely To Refer

They're extremely knowledgeable. The equipment is the best you can get. The whole experience from beginning to end was excellent.

Areas Of Satisfaction

I was satisfied with the installation, which is the most important thing.

Yes Solar was very professional and very attentive to my needs and questions. I choose Yes Solar because they were a locally own family business and I felt I got more one on one attention and a higher quality of service.

Likely To Refer

Their level of communication and response to my questions was excellent. They went into as much detail as I wanted.

Areas Of Satisfaction

Professionalize and a sense of urgency responding to my questions.

You want a solar install company to do the job as carefully as possible, so it lasts for decades without problems. Yes Solar specializes in that, taking more time to install, even though they make less money because of all that extra time and care, while still being priced lower than their competitors!

Areas Of Satisfaction

I was very satisfied with the installation process. Each crew that arrived explained what they were doing that day and what would happen next. I appreciated being updated on the progress and what to expect.

Areas Of Satisfaction

Communications - I was always in the know! Even now after the project is complete and it's time to get the Duke Energy rebate.

Lead Source

A volunteer for NC Warn talked to me about installing it on the Durham Community Land Trustees building a few years ago.

All employees were prompt, polite and progressional. They did an excellent job of communicating. Installers took care to keep our home and property clean.

From start to finish and beyond, Yes Solar is professional, clean, courteous, and stands behind their work andproducts, their warranty is the best in the industry. I wouldn't hesitate to recommend Yes Solar to anyone looking to make the move to solar power.

Areas Of Satisfaction

I was most impressed when I called for an estimate, they send someone out to look at my house within a few days,they sent me a proposal which explained everything I needed to know, and we were able to fine tune it more to my needs as time went on. They were very patient with me and waited until I was ready to proceed with my project. They were never pushy or in a rush to start on my project.

Yes Solar Solutions is an exceptional company to work with. The installation from planning to completion was thoughtful and professional. Everyone at this company cares about the job they do and the equipment they sell. We are extremely pleased with the job they did for us and thankful for the friend who suggested we hire them for the job.

Expertise

They are very knowledgeable and have the right people doing the job.

Schedule

The weather delayed us (snow) but once they started they accomplished a lot in a day and the installation went well.

Communication

We were provided phone numbers for everyone in case we had questions. We could call or text.

Clean & Safe

Nothing was left out, everything was picked up and swept up every night.

Employees Professionalism

They couldn't have been better!

Likely To Refer

I would refer them because of their honesty and the excellent job they did.

Areas Of Satisfaction

They treated us like they appreciated our business. They were very attentive to our questions and all of their people were top notch!

Additional Comments

Thanks guys, it was a really good experience! We enjoyed meeting everyone. You have some excellent workers doing the installs and really smart sales and support staff!

YES Solar Solutions provided their expertise and knowledge to be sure we received exactly what we we looking for in our quest to add solar to our residence. From initial questions regarding sizing of the system to even last minute questions regarding our selected panel type, they had answers and were able to back them up with documentation.

Value Received

Yes Solar Solutions provided a very competitive price right from the beginning. Some competitors we spoke to gave us an initial price only to talk their price down once they realized we were losing interest. I commend YES Solar Solutions for being fair from the onset.

Areas Of Satisfaction

We were satisfied in knowing that everything that we were told was shown in their proposal with paperwork to back up all of the specifications. They were easily able to explain how everything should work and why they recommended the sizing and equipment that were in the proposal.

Lead Source

After talking to a competitor we looked to find other companies in our area to compare what would be offered and pricing. We found YES Solar Solutions via Google search. We contacted them via their website and they were very quick to respond.

Improvement Suggestion

We received reports everyday they were on site to show what had been done and what would be completed the next day. I would suggest giving the homeowner a timeline of the overall installation prior to the start of the install to be sure they will be able to have the flexibility when it comes time to need access to the interior of the house, etc. I would also note on this timeline that it is approximate and that there could be delays due to weather, etc. as some may hold the timeline to an exact representation otherwise.

Of the solar companies we contacted, Yes provided us with the most detailed and professional proposal for installing solar as part of a custom home my wife and I were having built. We ended up with a well-installed, cutting-edge 14.92 kWp installation that has operated well so far. Their coordination with our builder was not super-clear at times, but the company owners were receptive to that feedback and I expect they will identify and improve those processes going forward.

Yes Solar did an excellent job on the install and the process overall was smooth. I had ~12 quotes done before I made a decision. All the quotes were different system sizes, but Yes seemed to be the most thorough how they came to their calculation. I signed a contract 5+ months early because they knew about the Duke rebate before it was even announced. No other solar company even knew about a potential rebate in 2018. Yes Solar actually guaranteed me in the contract that if the Duke rebate wasn't available then Yes would honor the rebate themselves. That stood out from anyone I talked to. They are really plugged into the market and know the industry. They weren't secretive during the installed, I got the engineering plans and layouts. A new 295W REC panel was released before the install was scheduled. The original quote was for REC 290s, but they put the 295s on my roof and didn't even ask me for extra money. That comes out to almost an extra solar panel because I have 34 of them on the roof. The designers told me exactly where they needed to drill through the roof, where the conduits needed to go; I was included from start to finish. Of the quotes I got, Yes was the lowest cash price (if you take into account some quotes had smaller system sizes). I am happy and think that it was a good purchase and experience. I will look them up in the next few years for a battery.

My experience with Yes Solar Solutions was as positive a I could have hoped for. I have already referred them to several friends!!

Areas Of Satisfaction

Drew was the sales person that was our contact throughout the process. But he was far more than a sales person. He answered every question we had. Compared to other solar companies we talked to, Drew's information and access to technology was superior.

Lead Source

Through NC Warn in Durham, NC

Additional Comments

Keep up the good work!!!

Quality Product at a fair price.

Likely To Refer

They were prompt. When I initially reached out they had someone out there the next day. They were always accommodating to my schedule. They got their work done on time. The only negative was the load monitoring not being installed on time, but I did forget about that as well. They reached out to remind me it needed to be done.

Areas Of Satisfaction

I was most satisfied with the responsiveness when we initially reached out.

Lead Source

I am a solar industry professional.

Yes Solar Solutions worked really hard to accommodate our constraints and communicate clearly about the process, costs, and all other parts of ye project. We're very happy with our experience.

The entire Yes Solar Solution team exceeded our expectations with their knowledge, professionalism and quality workmanship.

Areas Of Satisfaction

After the installation I was pleased with the amount of kilowatts I'm producing and the craftsmanship of the work.