About this company
Yes Solar Solutions
Yes Solar Solutions has designed and installed almost 1,000 solar systems for residential and commercial clients in North Carolina and South Carolina. A Certified Telsa PowerWall Installer and Electric Vehicle Charging installer, we hold unlimited general contractor licenses and electrical licenses for both NC and SC, and we are the only solar installation company in the Carolinas accredited by the North American Board of Certified Energy Practitioners (NABCEP). Founded in 2009 by Stew and Kathy Miller, we are a family owned company with offices in Cary, N.C. A Better Business Bureau accredited company with an A+ rating, We are also Green Plus certified company, documenting our commitment to triple bottom line sustainability in the areas of our people, the planet and our performance. We pay a $500 Customer Referral fee if you bring us a new customer!
Types of work
GuildQuality surveys
Badges
Photos 15
Customer satisfaction
Reviews 169
Recent reviews
James L.
Additional comments
Schedule
Schedule - The schedule changed and they were quick to update due to manufacturing delays.
Areas Of Satisfaction
Areas Of Satisfaction - Communication was great! They did a great job walking me through the equipment upon completion.
Response
Michael W.
Already did recommend to a neighbor and they are proceeding with an installation.
M.P.&.
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Likely To Refer
Likely To Refer - It was a very easy process and they did a great job of taking care of things.
Areas Of Satisfaction
Areas Of Satisfaction - They did a great job throughout the whole process. The installation was very organized and it did not affect our daily life.
Lead Source
Lead Source - We found them through Google reviews.
Additional Comments
Additional Comments - The project started right as quarantine started and they were great about respecting boundaries and observing the guidelines.
Doug H.
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Areas Of Satisfaction
Areas Of Satisfaction - They exceeded all of my expectations.
Lead Source
Lead Source - I heard about them through the lobbyist for the solar industry.
Response
Nancy H.
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Communication
Communication - Yes SS handled a warranty claim very well.
Areas Of Satisfaction
Areas Of Satisfaction - Helping with the dukebr3bate
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Customer in Raleigh, NC
Yes Solar Solutions has great customer service and they respond quickly. We did not always feel that enough information was shared prior to things happening.
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Customer in Fuquay-Varina, NC
Yes Solar Solutions met my expectations in all areas. There is nothing I felt I had complaints about.
Customer in Durham, NC
Yes Solar Solutions exceeded my expectations and the customer service was wonderful. The installation team did a really good job with every aspect of the job, the schedule and follow up if anything needed to change.
Nick H.
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Areas Of Satisfaction
Areas Of Satisfaction - I was very satisfied with the installation process. Each crew that arrived explained what they were doing that day and what would happen next. I appreciated being updated on the progress and what to expect.
Response
Chris G.
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Areas Of Satisfaction
Areas Of Satisfaction - They exceeded in communication.
Bob M.
Electric bill savings missed the forecasted mark. Actual below estimated.
Customer in Durham, NC
I have already recommended Yes Solar Solutions to two of my friends.
Additional comments
Likely To Refer
Likely To Refer - The product and services exceeded my expectations.
Areas Of Satisfaction
Areas Of Satisfaction - Yes Solar Solutions met or exceeded my expectations in regards to the craftsmanship.
Additional Comments
Additional Comments - It was a really good experience.
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Kim J.
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Additional Comments
Additional Comments - I have told multiple people that Yes Solar is top-notch. I feel sure they will reach back out to me if they decide to go solar.
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Leon T.
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Areas Of Satisfaction
Areas Of Satisfaction - Installed Tesla home wall connector for free
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Kim P.
My experience with Yes Solar Solutions was as positive a I could have hoped for. I have already referred them to several friends!!
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Drew was the sales person that was our contact throughout the process. But he was far more than a sales person. He answered every question we had. Compared to other solar companies we talked to, Drew's information and access to technology was superior.
Lead Source
Lead Source - Through NC Warn in Durham, NC
Additional Comments
Additional Comments - Keep up the good work!!!
Response
Jake M.
Additional comments
Likely To Refer
Likely To Refer - I had no issues at all. They were great to deal with and are great people.
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded in all areas.
Improvement Suggestion
Improvement Suggestion - I have something for their competitors, but no suggestions for them.
Response
Customer in Durham, NC
Areas Of Satisfaction
Areas Of Satisfaction - Completely satisfied.
Heather H.
Outstanding company! Everyone the we dealt with was great!
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Installation Quality & Workmansh
Installation Quality & Workmansh - Absolutely perfect!
Overall Experience
Overall Experience - 110% recommendation! Very knowledgeable and professional!
Response
Anderson Q.
Yes, Solar Solutions offered a great experience. The company was very professional, worked clean, and finished in a good timeframe. The system that was installed is working correctly.
Additional comments
Likely To Refer
Likely To Refer - I am very likely to refer Yes Solar Solutions because the company helped me through the project from design to installation. After the project was complete, the company took the time to make sure I completely understood how the system worked.
Areas Of Satisfaction
Areas Of Satisfaction - Yes, Solar Solutions exceeded my expectations throughout the project. I was impressed with the planning from the sales team, the operation of the installation team and the explanation after the job was complete.
Lead Source
Lead Source - I heard about Yes Solar Solutions from being referred by a friend.
Response
Tony R.
Additional comments
Likely To Refer
Likely To Refer - Exceptional communication and expertise.
Areas Of Satisfaction
Areas Of Satisfaction - They met or exceeded my expectations with the quality of the install and the expertise of the installation team and the communication within the office staff.
Response
Rob C.
They were excellent all the way through the whole process.
Additional comments
Likely To Refer
Likely To Refer - I already have recommended them. They are just so easy to work with and kept all their promises 100 percent.
Areas Of Satisfaction
Areas Of Satisfaction - They met or exceeded expectations in their attention to detail, and they asked me several times for my opinion on the way the wires were run. Actually, they spotted something that I didn't even see and said they would be back to fix it, and they did.
Customer Suggestion
Customer Suggestion - I also had another estimate from another company who was very pushy. All they wanted to do was just sell the financing on it, whereas Yes Solar Solutions was so easy to work with and didn't bring up financing until I asked for it. Maybe they needed to make that a little more obvious and that they would be glad to offer financing or have you pay upfront.
Current Referrals
Current Referrals - I did have a friend call and ask if they had a branch in Florida, but they didn't. Everybody who has seen it, I have told them (if they were interested) that I would give a recommendation. It's on the back of the house, so not a lot of people see it.
Response
Customer in Raleigh, NC
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Additional Comments
Additional Comments - Fantastic experience.
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Amanda R.
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Areas Of Satisfaction
Areas Of Satisfaction - Yes Solar Solutions works together like a family and treats customers like family, too. Strongly recommend them.
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Customer in Smithfield, NC
Additional comments
Additional Comments
Additional Comments - Our job superintendent was really, really good. I think his name was Trevor.
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Customer in Greensboro, NC
Excellent pre-installation experience, clean installation and very good warranty support. I highly recommend Yes Solar for your home solar project.
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GuildQuality
Customer feedback report
