Communication

Yes SS handled a warranty claim very well.

Areas Of Satisfaction

Helping with the dukebr3bate

Yes Solar Solutions has great customer service and they respond quickly. We did not always feel that enough information was shared prior to things happening.

Yes Solar Solutions met my expectations in all areas. There is nothing I felt I had complaints about.

Yes Solar Solutions exceeded my expectations and the customer service was wonderful. The installation team did a really good job with every aspect of the job, the schedule and follow up if anything needed to change.

Areas Of Satisfaction

I was very satisfied with the installation process. Each crew that arrived explained what they were doing that day and what would happen next. I appreciated being updated on the progress and what to expect.

Areas Of Satisfaction

They exceeded in communication.

Electric bill savings missed the forecasted mark. Actual below estimated.

I have already recommended Yes Solar Solutions to two of my friends.

Likely To Refer

The product and services exceeded my expectations.

Areas Of Satisfaction

Yes Solar Solutions met or exceeded my expectations in regards to the craftsmanship.

Additional Comments

It was a really good experience.

Additional Comments

I have told multiple people that Yes Solar is top-notch. I feel sure they will reach back out to me if they decide to go solar.

Areas Of Satisfaction

Installed Tesla home wall connector for free

My experience with Yes Solar Solutions was as positive a I could have hoped for. I have already referred them to several friends!!

Areas Of Satisfaction

Drew was the sales person that was our contact throughout the process. But he was far more than a sales person. He answered every question we had. Compared to other solar companies we talked to, Drew's information and access to technology was superior.

Lead Source

Through NC Warn in Durham, NC

Additional Comments

Keep up the good work!!!

Likely To Refer

I had no issues at all. They were great to deal with and are great people.

Areas Of Satisfaction

They exceeded in all areas.

Improvement Suggestion

I have something for their competitors, but no suggestions for them.

Areas Of Satisfaction

Completely satisfied.

Outstanding company! Everyone the we dealt with was great!

Installation Quality & Workmansh

Absolutely perfect!

Overall Experience

110% recommendation! Very knowledgeable and professional!

Yes, Solar Solutions offered a great experience. The company was very professional, worked clean, and finished in a good timeframe. The system that was installed is working correctly.

Likely To Refer

I am very likely to refer Yes Solar Solutions because the company helped me through the project from design to installation. After the project was complete, the company took the time to make sure I completely understood how the system worked.

Areas Of Satisfaction

Yes, Solar Solutions exceeded my expectations throughout the project. I was impressed with the planning from the sales team, the operation of the installation team and the explanation after the job was complete.

Lead Source

I heard about Yes Solar Solutions from being referred by a friend.

Likely To Refer

Exceptional communication and expertise.

Areas Of Satisfaction

They met or exceeded my expectations with the quality of the install and the expertise of the installation team and the communication within the office staff.

They were excellent all the way through the whole process.

Likely To Refer

I already have recommended them. They are just so easy to work with and kept all their promises 100 percent.

Areas Of Satisfaction

They met or exceeded expectations in their attention to detail, and they asked me several times for my opinion on the way the wires were run. Actually, they spotted something that I didn't even see and said they would be back to fix it, and they did.

Customer Suggestion

I also had another estimate from another company who was very pushy. All they wanted to do was just sell the financing on it, whereas Yes Solar Solutions was so easy to work with and didn't bring up financing until I asked for it. Maybe they needed to make that a little more obvious and that they would be glad to offer financing or have you pay upfront.

Current Referrals

I did have a friend call and ask if they had a branch in Florida, but they didn't. Everybody who has seen it, I have told them (if they were interested) that I would give a recommendation. It's on the back of the house, so not a lot of people see it.

Additional Comments

Fantastic experience.

Areas Of Satisfaction

Yes Solar Solutions works together like a family and treats customers like family, too. Strongly recommend them.

Additional Comments

Our job superintendent was really, really good. I think his name was Trevor.

Excellent pre-installation experience, clean installation and very good warranty support. I highly recommend Yes Solar for your home solar project.

Areas Of Satisfaction

Communication

Areas Of Satisfaction

The communication and ease of working with Yes, and the ability to get SunPower panels through your company, has been the best part of working with Yes. You guys have done a great job and left me very happy :-)

I think they do a fantastic job. My first electric bill was the minimum that could be billed.

Likely To Refer

They're extremely knowledgeable. The equipment is the best you can get. The whole experience from beginning to end was excellent.

Areas Of Satisfaction

I was satisfied with the installation, which is the most important thing.

Yes Solar was very professional and very attentive to my needs and questions. I choose Yes Solar because they were a locally own family business and I felt I got more one on one attention and a higher quality of service.

Likely To Refer

Their level of communication and response to my questions was excellent. They went into as much detail as I wanted.

Areas Of Satisfaction

Professionalize and a sense of urgency responding to my questions.