I’ve had several home projects done and have very rarely been 100% satisfied but this was one of those times! The guys were great. We had 3 windows replaced and you couldn’t even tell they were there! No dust or debris left, trim painted nicely and they were done by noon. No complaints!
I have had Wood Windows do two projects for me. The first was replacing windows in which the job went very smoothly and completely satisfied.
The door project, there was a loss in communications form my understanding how the project was to proceed and the sales rep. To explain: Included in the bid, we wanted the door painted before install. At the time, Wood Windows sub-contracted painting of doors. I contacted the sub-contractor and arranged variably and price for the painting of the door. Because of weather, the decision between me and the sub-contractor was to paint the door at Wood Windows main office and was instructed to supply the paint to main office location. In which I did with the understanding that Wood Windows would contact the painting sub-contractor when the door was delivered from the manufacture for painting. Some weeks later, the door was scheduled for install. When the crew showed up with the door it was not painted. A install crew member said that he could paint the door, so I agreed to that additional cost in which I was going to pay the sub-contractor anyway. My personal thoughts are, with four different contacts point of communications, me, the paint sub-contractor, the sales person, and the scheduler, painting the door part of the contract was not transferred to the right folks even when the paint was setting at Wood Windows. I am however, grateful that a discount for the painting job was granted by Wood Windows.
Wood windows replaced a window for us recently and did an excellent job! They were friendly and took care of all the details.
I would highly recommend them!
We've used Wood Windows twice and had a great experience both times. They are friendly and reliable. The windows and the work are high quality.
The company representatives were professional and listened to what we wanted. They explained the process clearly. NOT pushy, a huge plus in their favor.
High quality window that was measured and installed well.
Excellent service from the beginning to the end.
Everyone is professional.
Yes, we would highly recommend Wood Windows. we got the Milgard grade windows and couldn't be happier, they look beautiful. The installers went above and beyond their job and they showed up every day on time as expected...
While I am satisfied with the products that I purchased from Wood Windows, the installation of the door from the kitchen to the patio and the storm door were not completed with the care and attention to detail that I expected. The casing around the door was damaged in some places, the sheet rock had been cut next to the casing and I didn't expect to have to fill all the brad holes and repaint the casing. The door handle mechanism on the Anderson storm door doesn't work as smoothly as I think it should--it catches and sticks as if it needs lubrication which it shouldn't because it's new. Perhaps some of this should have been explained to me so I expected it instead of being surprised and disappointed.
Professional . Start to Finish .
We only had 5 windows replaced,but the crew that was here to install were very respectful of our property & us,it’s like living in a new house with our new windows
I was completely satisfied with everything. The workers were friendly and very efficient. The salesman was also friendly and knowledgable. I'm happy with the workmanship.
I would gladly recommend Wood Windows Inc. to a friend. As a matter of fact, Wood Windows was recommended to me by a friend.
I am absolutely likely to recommend Wood Windows Inc to a friend. They were absolutely terrific to work with. They were prompt and on time. When the window arrived, they came back to install it and showed me how to operate it. I'm extremely happy with the window.
We are very happy customers.
Wood Windows Inc is very professional.
Yes
Long delays, poor communication and quite expensive.
They took over six months and there was no communication until I kept asking
All my neighbors are jealous. The black Anderson windows and slider look awesome in my vintage brick bungalow! The product is gorgeous! The craftsman who installed the windows did an incredible job.
I’m so happy I chose this company Wood Windows in Boise Idaho. Professional from beginning to end.
I am thrilled. Gave my home a facelift!
Solid quality door but very expensive. They were able to make the size we needed.
Wood windows performed the work professionally. Although they are not inexpensive, our windows have a very good warranty, especially since we live on a golf course. Both salespersons were professional and knowledgeable.
They did a great job. The windows look awesome. They did everything that they said they would do. I am super happy with Wood Windows.
excellent process and a wonderful company to work with
Not totally worth the price of the door. We do love the look of the door and how sound it is. The installation was good but rushed in the end. Had to call the door representative for a problem with the glass. Was not able to replace the flawed glass panel. So, not happy with the fact that you can’t change out the glass if broken. The door will then be rendered useless. Was given a small rebate for this fact.
Was pleased with the results of the project.
Wood windows made sure to address all issues to job completion.
The installer, Adam, was great. He knew the product, did a good job with the installation, and cleaned up well.
We appreciate the overall professionalism displayed by members of the Wood Window's team. Everyone was responsive and helpful.
The installers did great work and were very clean.
Most definitely! This is the second job Wood Windows did for me. First job was a large window next to my patio door plus a Sun Tunnel. Second job, different home, was two Sun Tunnels. I appreciated them graciously taking step-by-step pictures for my records. Both jobs were excellently completed in one day.
The employees are great to work with locally, but the product is inferior.
I already recommended them to a few people.
They were exultant.
Way to much money for the type of work done
Overall good experience and would work with them again.
The installers did a very good job of installing our patio door. Very professional.
From having a showroom to handle actual products and knowledgeable staff describing the pros and cons of various brand's features, to an efficient install of a great product, I'm thrilled with the service Wood Windows provided and would highly recommend them.
Wood Windows is a local company who represent a variety of windows manufacturers. They sell, paint the trim in their factory and employ their own installers. Buy Idaho
I most certainly would recommend them to anyone!! Excellent company.
The installation team was professional and friendly. They stayed on task and did not waste time.
Definitely will recommend Wood Windows, schedule is prompt, service is excellent, materials are great.
Their services were orderly, on time, and the project was finished 100% to my expectations.
Very professional, quality products at the best price in town.
Extremely reasonable pricing. Not cheap, not overpriced, just great value for a solid product installed the right way. Being a contractor myself I can appreciate when a company delivers on their promises and exceeds expectations. They were able to procure all 6 openings sooner than anticipated and then knocked out the install in a couple days. They were helpful through the entire process. Thorough but didn't over do it. Neil Horn was my representative from initial job walk through final payment. He was helpful, thoughtful, professional, communicative and willing to make an extra effort to ensure the work was done right the first time. My hat is off to Neil and the two installers who also took great care of us.
Jen, our salesperson, did a very good job showing us the available products, and working with us to select and order beautiful wood, finishes, glass, and hardware for the door and side panels. Unfortunately, the supplier, Rogue Valley, was very late in delivering the door. It is beautiful -- except that it turned out to be warped! When the defective warped door was confirmed by their workers, Wood Windows immediately began the replacement process under warranty, without questioning the need for it. So this rating may change pending the outcome of the replacement process.
We were not educated on what the window would look like. I have never bought windows before and the sales person said they would be like our other windows but better quality. The ones installed have a frame that is 300% larger making some of our windows have more frame than glass. We are going to have to get those windows replaced and quote we received from wood windows seemed to barely have a discount. Prior to the windows being ordered I shared a photoshopped image with the sales person to make sure I understood what things would look like, he said that was accurate but now says he never remembers seeing the image. I’m very disappointed with the experience and would not recommend wood windows.
Wood Windows gives great service.
We had a great experience with Kevin at Wood Windows. We started out looking at Milgard Windows due to HOA rules and regulations but with Kevin's help and determination we were able to show the board another comparable option for the windows. He came out to the property several times and met with a couple of board members and in the end we now have 2 options for our condo HOA. The project went smoothly with a few delays due to bad weather. Our installer Tony and team did a wonderful job of keeping the project clean and safe. All in all a very good experience. I would highly recommend Wood Windows.