About this company
Wood Windows Inc
Wood Window Sales was founded in April of 1980 by Ray Westmoreland and began business in a house at 33rd and Dewey. The company moved to a small office on State Street in 1982 and also opened a warehouse in Garden City. Show more
Wood Window Sales was founded in April of 1980 by Ray Westmoreland and began business in a house at 33rd and Dewey. The company moved to a small office on State Street in 1982 and also opened a warehouse in Garden City.
In January of 1991 Wood Window Sales relocated to its present location. It was a big concern to be able to combine the office and warehouse into one building. In April of 1992 Wood Window Sales incorporated and changed its name to Wood Windows, Inc.
One thing has remained the same from the start: Wood Windows Inc. takes pride in combining Old World craftsmanship with modern technology to meet customer's needs in all applications of the residential, historical, and commercial building markets. We offer a pledge of satisfaction (Lifetime Labor Warranty) combined with material manufacturers warranties, and full liability insurance on all installers.
Wood Windows Inc. offers our customers the finest products and services with honesty and integrity, providing free estimates, and are fully insured. Hide
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Customer satisfaction
View allReviews 52
View allLaura N.
Wood Windows was very professional and the job was done with quality. I would use them again! In fact, we have used Wood Windows twice on our home for windows that needed replacing.
Response
Jon W.
The installation was originally supposed to take 1-1.5 days. They have been to the house 6 times now. Windows are damaged, poor craftsmanship so much so that John the owner came out with the sales rep from Windsor and now they are ordering all new windows. There are so many issues with this project I can not start and detail where it all went wrong, it has all been wrong. The only thing they did not get wrong was to pressure me to pay the second half of the payment before the work is complete. 100% awful experience!
Response
Customer in Melba, ID
Recognized Excellence
I would like to recognize Jennifer for her exceptional service.
Marie T.
Felipe and Scott arrived as scheduled and started right to work removing the block glass window in our bathroom. We are so happy with the new bathroom window, get many complements.We are very happy with Wood Windows and will recommend them to family and friends.
Molly S.
Wood Windows Inc. is WONDERFUL!From Troy's professional inspection of my skylight problem to the estimate for a new one to the installment and perfect cleanup by Felipe and Scott to conversations with Susan and Stephanie in the office to paying my bill with Robert the accountant, my experience was truly wonderful! I highly recommend Wood Windows. Molly Boise, ID
Alan G.
They did a great job!
Hildy A.
I found the work to be exceptional. I highly recommend.
Additional comments
Budget
Yes - we mutually agreed on the second project that the most extravagant alternative was not only not within my price range but not within my need. There was no pressure to make other than my own decision.
Stephen D.
I think they did an outstanding job from the very beginning of identifying what windows we needed for the house, making sure everything was installed, and following up with us afterwards. From beginning to end it was perfect. I am very, very, pleased.
C.O.P.
They did an exceptionally good job.
Marcy C.
The staff was very professional and efficient. I had one question and it was resolved immediately.
Additional comments
Lead Source
A neighbor had Wood Windows and they referred me. I also did some research online before making my decision.
Areas Of Satisfaction
Everyone was really nice to work with, and everything was done well.
Recognized Excellence
The installation crew was great.
Response
Customer in Boise, ID
Recognized Excellence
Merlin and Niles were very professional and meticulous.
Darryl B.
Additional comments
Areas Of Satisfaction
There were a few errors, but they were corrected immediately.
Recognized Excellence
The staff was very good and courteous. They did an awesome job. Dustin made sure everything was done correctly.
Jim E.
Additional comments
Areas Of Satisfaction
Workmanship on installation was superb!
Marilyn S.
Additional comments
Areas Of Satisfaction
I think their workmanship is excellent and the quality of windows are good. The installers were very clean.
Chuck W.
Additional comments
Areas Of Satisfaction
I was satisfied in all areas.
Bob D.
Additional comments
Areas For Improvement
Greatly surpassed all my expectations. It is such a professional company to work with!
Areas Of Satisfaction
Detail...detail...detail! They matched my thongue and groove ceiling with the interior of the skylights that were installed. Very professional.
Recognized Excellence
Troy
Rick B.
Wood Windows Inc was very professional, the staff was very friendly and they were prompt in their follow up. The workers delivered everything that was promised and they followed up with anything that needed to be re attended to. I would strongly recommend Wood Windows Inc.
Dixie G.
Additional comments
Areas Of Satisfaction
I was most satisfied with the installers.
Kevin L.
Additional comments
Areas Of Satisfaction
Professional recommendations, professional installation
Sharon W.
Overall the windows are a tight fit and operate as expected and look much better than the old aluminum ones. The work started on the day scheduled (actually I think they got me in a week before my original start date) and the crew stayed late the last day to make sure they finished on time (but also may have led to the sloppy caulking). Troy spent a considerable amount of time talking to us about options and processes and making us feel at ease. Ultimately, we went with Wood Window's, even thought they weren't the cheapest, because we felt they were trustworthy, professional, and because they came highly recommended from a neighbor.
Judy B.
Additional comments
Areas Of Satisfaction
They repaired a custom window to save me the expense of replacement.They did an excellent job of handling dust and debris.
Jeremy J.
Wood Windows Inc was an integral part of our design and construction team on an award winning project. Wood Windows Inc are a part of my "go-to" team. Jeremy C. Jeffers, AIA, CSI, CDT, NCARB
Additional comments
Concern For Needs
Troy was an integral part of our design team. A truly successful project. "2016 AIA Idaho Honor Award, Best Use of Idaho Wood."
Sales Solutions
Again, Troy spent the time to listen to the project goals and to work with us as the architect and owner to arrive at the right solution, specification, and scope direction.
Follow Up
Troy came to the house, project site numerous times to ensure goals and expectations were being met.
Additional Comments
A beautiful project that has received numerous accolades.
Mike P.
Additional comments
Areas Of Satisfaction
Project manager was excellent- Always went the extra mile to support the customer! Thank you Dustin!!!
Recognized Excellence
Troy and Dustin
Customer in Boise, ID
Additional Comments
We are very happy with the work and we are so proud of it.
Customer in Boise, ID
Communication
Jennifer was on top of everything.She followed up with me throughout the entire project.
Areas For Improvement
It was my expectation that a sliding screen door would be ordered to replace my existing scrren door at the time they placed my order for the new windows and a new patio door. The screen door was overlooked, but Connell resolved that in a timely manner.
Recognized Excellence
Wood Windows should be very proud to have Felipe as a member of their team. He seemed to be very particular in how the job got done-something I really appreciate.