We are open! To keep peace of mind with our customers, we have implemented a health check at the beginning of every shift to ensure our employees are of good health before going to a customer’s home. Our installers are also practicing new procedures that align with the CDC guidelines while on the job. Our goal during this time is to provide the best quality work while still maintaining a safe working environment for both customers and employees. Call the office at 208-376-2200 to schedule a free estimate or schedule a time to view our showroom.
I already recommended them to a few people.
They were exultant.
Way to much money for the type of work done
Overall good experience and would work with them again.
The installers did a very good job of installing our patio door. Very professional.
From having a showroom to handle actual products and knowledgeable staff describing the pros and cons of various brand's features, to an efficient install of a great product, I'm thrilled with the service Wood Windows provided and would highly recommend them.
Wood Windows is a local company who represent a variety of windows manufacturers. They sell, paint the trim in their factory and employ their own installers. Buy Idaho
I most certainly would recommend them to anyone!! Excellent company.
The installation team was professional and friendly. They stayed on task and did not waste time.
Definitely will recommend Wood Windows, schedule is prompt, service is excellent, materials are great.
Their services were orderly, on time, and the project was finished 100% to my expectations.
Very professional, quality products at the best price in town.
Extremely reasonable pricing. Not cheap, not overpriced, just great value for a solid product installed the right way. Being a contractor myself I can appreciate when a company delivers on their promises and exceeds expectations. They were able to procure all 6 openings sooner than anticipated and then knocked out the install in a couple days. They were helpful through the entire process. Thorough but didn't over do it. Neil Horn was my representative from initial job walk through final payment. He was helpful, thoughtful, professional, communicative and willing to make an extra effort to ensure the work was done right the first time. My hat is off to Neil and the two installers who also took great care of us.
Jen, our salesperson, did a very good job showing us the available products, and working with us to select and order beautiful wood, finishes, glass, and hardware for the door and side panels. Unfortunately, the supplier, Rogue Valley, was very late in delivering the door. It is beautiful -- except that it turned out to be warped! When the defective warped door was confirmed by their workers, Wood Windows immediately began the replacement process under warranty, without questioning the need for it. So this rating may change pending the outcome of the replacement process.
We were not educated on what the window would look like. I have never bought windows before and the sales person said they would be like our other windows but better quality. The ones installed have a frame that is 300% larger making some of our windows have more frame than glass. We are going to have to get those windows replaced and quote we received from wood windows seemed to barely have a discount. Prior to the windows being ordered I shared a photoshopped image with the sales person to make sure I understood what things would look like, he said that was accurate but now says he never remembers seeing the image. I’m very disappointed with the experience and would not recommend wood windows.
Wood Windows gives great service.
We had a great experience with Kevin at Wood Windows. We started out looking at Milgard Windows due to HOA rules and regulations but with Kevin's help and determination we were able to show the board another comparable option for the windows. He came out to the property several times and met with a couple of board members and in the end we now have 2 options for our condo HOA. The project went smoothly with a few delays due to bad weather. Our installer Tony and team did a wonderful job of keeping the project clean and safe. All in all a very good experience. I would highly recommend Wood Windows.
All facets of this project were done very well.
I already have recomemded to a neighbor
These windows are so nice. Can’t wait to save for a door and screen door. Also the installers were the greatest. I would highly recommend wood windows
I am very happy with the job. The people that did the work were good workers and they knew what they were doing.
I enjoyed the experience. Jennifer was very helpful and the install went great.
The organization works really hard to address customers' concerns. I have confidence that they will resolve the pending issues favorably. I believe Connelly will see it through. I have full confidence that Wood Windows will live up to promises.
They did a great job!
Loved that we dealt with the same people thru the whole process.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wood Windows Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys