About this company
Wood Windows Inc
Wood Windows, Inc. offers the Boise area and McCall markets the best products, quality craftsmanship, and superior customer service. Whether its replacement windows, doors, siding, or VELUX skylights, Wood Windows, Inc. takes pride in meeting customer's residential, historical, and commercial building needs. Our promise to you is that you will absolutely LOVE your Wood Windows experience!
Types of work
GuildQuality surveys
Badges
Photos 20
Coronavirus (COVID-19) response
We’re taking the following precautions for our customers:
We are open! To keep peace of mind with our customers, we have implemented a health check at the beginning of every shift to ensure our employees are of good health before going to a customer’s home. Our installers are also practicing new procedures that align with the CDC guidelines while on the job. Our goal during this time is to provide the best quality work while still maintaining a safe working environment for both customers and employees. Call the office at 208-376-2200 to schedule a free estimate or schedule a time to view our showroom.
Customer satisfaction
Of 155 customers surveyed, 90 respondedReviews 66
Of 90 respondents, 66 left a reviewRecent reviews
Kathleen N.
These windows are so nice. Can’t wait to save for a door and screen door. Also the installers were the greatest. I would highly recommend wood windows
Patricia C.
I am very happy with the job. The people that did the work were good workers and they knew what they were doing.
Customer in Boise, ID
I enjoyed the experience. Jennifer was very helpful and the install went great.
Customer in Boise, ID
The organization works really hard to address customers' concerns. I have confidence that they will resolve the pending issues favorably. I believe Connelly will see it through. I have full confidence that Wood Windows will live up to promises.
Marybeth F.
They did a great job!
Response
John H.
Loved that we dealt with the same people thru the whole process.
Response
Maragarita W.
The staff at Wood Windows Inc were warm and professional. From Troy to Susie, to Felipe, I felt that they took good care of my business from scheduling to installing my French doors. I definitely recommend them to family & friends.
Response
Laura N.
Wood Windows was very professional and the job was done with quality. I would use them again! In fact, we have used Wood Windows twice on our home for windows that needed replacing.
Response
Jon W.
The installation was originally supposed to take 1-1.5 days. They have been to the house 6 times now. Windows are damaged, poor craftsmanship so much so that John the owner came out with the sales rep from Windsor and now they are ordering all new windows. There are so many issues with this project I can not start and detail where it all went wrong, it has all been wrong. The only thing they did not get wrong was to pressure me to pay the second half of the payment before the work is complete. 100% awful experience!
Response
Customer in Melba, ID
Recognized Excellence
Recognized Excellence - I would like to recognize Jennifer for her exceptional service.
Marie T.
Felipe and Scott arrived as scheduled and started right to work removing the block glass window in our bathroom. We are so happy with the new bathroom window, get many complements.We are very happy with Wood Windows and will recommend them to family and friends.
Molly S.
Wood Windows Inc. is WONDERFUL!From Troy's professional inspection of my skylight problem to the estimate for a new one to the installment and perfect cleanup by Felipe and Scott to conversations with Susan and Stephanie in the office to paying my bill with Robert the accountant, my experience was truly wonderful! I highly recommend Wood Windows. Molly Boise, ID
Alan G.
They did a great job!
Hildy A.
I found the work to be exceptional. I highly recommend.
Additional comments
Budget
Budget - Yes - we mutually agreed on the second project that the most extravagant alternative was not only not within my price range but not within my need. There was no pressure to make other than my own decision.
Stephen D.
I think they did an outstanding job from the very beginning of identifying what windows we needed for the house, making sure everything was installed, and following up with us afterwards. From beginning to end it was perfect. I am very, very, pleased.
C.O.P.
They did an exceptionally good job.
Marcy C.
The staff was very professional and efficient. I had one question and it was resolved immediately.
Additional comments
Lead Source
Lead Source - A neighbor had Wood Windows and they referred me. I also did some research online before making my decision.
Areas Of Satisfaction
Areas Of Satisfaction - Everyone was really nice to work with, and everything was done well.
Recognized Excellence
Recognized Excellence - The installation crew was great.
Response
Customer in Boise, ID
Recognized Excellence
Recognized Excellence - Merlin and Niles were very professional and meticulous.
Darryl B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - There were a few errors, but they were corrected immediately.
Recognized Excellence
Recognized Excellence - The staff was very good and courteous. They did an awesome job. Dustin made sure everything was done correctly.
Jim E.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Workmanship on installation was superb!
Marilyn S.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I think their workmanship is excellent and the quality of windows are good. The installers were very clean.
Chuck W.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied in all areas.
Bob D.
Additional comments
Areas For Improvement
Areas For Improvement - Greatly surpassed all my expectations. It is such a professional company to work with!
Areas Of Satisfaction
Areas Of Satisfaction - Detail...detail...detail! They matched my thongue and groove ceiling with the interior of the skylights that were installed. Very professional.
Recognized Excellence
Recognized Excellence - Troy
Rick B.
Wood Windows Inc was very professional, the staff was very friendly and they were prompt in their follow up. The workers delivered everything that was promised and they followed up with anything that needed to be re attended to. I would strongly recommend Wood Windows Inc.
Dixie G.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the installers.
GuildQuality
Customer feedback report
