They are very professional.
They exceeded every expectation I had.
Windows plus did a good job
The first time I used Windows Plus was to replace a sliding glass door. I was pleased and contracted with them again to replace 10 windows. I had issues from the start and would not recommend them. I had to make several calls to get them to come out to measure the windows. They never confirmed the order from the window supplier. It took almost 4 months to the windows to be installed and it was only because I called to check on the status. A couple of windows are leaking. They came to check. He quickly poked his head out the window and said that the windows were caulked and installed correctly. The leak must be coming from the siding. I did not have this leak with my old windows and don't feel that he really investigated. I have called the person responsible for repairing the windows again but received no response. I would not use them again.
We didn’t use the service.
I'm happy with the windows, but already some of them are starting to have difficulty opening and closing. I think the warmer weather is causing expansion that's interfering.
Tom and Reg and their staff and work crews have done multiple window installs and a storm door install. They also now maintain the trapezoid windows (installed by a different company) on the side of the house that used to leak around the frames. All their work has been first-rate and at a fair price. Other family members have now used their firm with the same high-quality results.
I am very happy with Windows Plus, LLC. I used them to replace all of my windows, and recently to replace my double front door. If I need any future work done, I will be sure to use them again.
Great company to work with. Installers were the best!
Excellent customer service and install went perfectly!
I'm 100% satisfied with my windows. Not only do the windows look wonderful but installation was quick and smooth.
They worked on our house and our daughter’s- completely satisfied!
Windows Plus knows the community and the requirements needed for successful installation--vital!
on time, efficient process with sufficient crew to move the job along. I'm very happy with my new windows and doors.
Really great customer service and easy to work with.
I am exceedingly pleased with the windows and with all the representatives that I have worked with throughout the project.
The installation was done on time and very professionally. Also, the followup service request was responded to promptly and professionally.
I used Windows Plus to replace my front and deck doors last year and they did an excellent job, I contacted them this year to replace windows, a slider door and siding on the back of my house. One of their salesmen came to my house -- the same person I worked with on the doors -- but never sent the estimate. I called Windows Plus to follow up, but never got an answer. Not sure what happened, but I ended up going with another company,
I had no problems and I have nothing but good things to say about them. There was not a lot to not like. They were nice, on time, and the job looks good. The windows are way better than the ones before.
We have a long history with Allied the Window Center, which merged with Windows Plus and working with both companies has been an excellent experience! Over the years we have had our front door and storm door replaced, our french doors and storms replaced, our back storm door, our siding and ALL of the windows in our house replaced by Allied and/or Windows Plus. Windows Plus honored the lifetime guarantee on one of our windows that Allied had replaced. Windows Plus is an honest company and they do quality, fairly priced work.
They did an excellent job. I would not hesitate to hire them again for the next job.
Having had 1/3 of the windows replaced a year earlier from a big store, and having a mediocre experience, I was very happy with the experience from Windows Plus. I saved over $5,000 on the purchase/installation of the windows. They showed up every time that they said that they would and met every deadline. They were clean, courteous, and very professional. I would highly recommended them. In fact, Windows Plus is replacing doors at my neighbor's house!
I would recommend Windows Plus, but with 2 notes: 1 - the installer removed most of the foam insulation between the new windows and house framing, reducing the effective r-value of the installed window. 2 - I can hear the same or more outside noise now than I did with my old windows.
Excellent customer service and installations
The work and quality was fantastic. They worked with me to keep the price down. They were really good.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Windows Plus, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys