They were very polite and did an good job.
Welsh Construction does quality work, arrives on time and when they say they will, always cleans up daily before leaving, workers are courteous and respectful.
Types of work - Hardwood floor repair and refinishing
Recognized Excellence - All workers were nice, hard working and cared about quality.
Additional Comments - The project started and finished on time. My few concerns were quickly addressed to my satisfaction. Very professional organization with good customer communication.
I felt like the work was very compitent, and I thought everything that was done, for the most part, was done very well. I didn't think expenses were watched as carefully as they should have in some instances. Some subcontractors, like the painters, were great, plumbing and others, not as top-notch.
Areas Of Satisfaction - The overall design of the project exceeded my expectations.
comprehensive process, our choice and decisions in detail guided by skilled professions
Matt and the entire Welsh team was a dream to work with! We greatly enjoyed, trusted, and respected them.
We could not be happier with the work Welsh Construction did for us. Their attention to detail was amazing and they made the whole process as easy as possible for us. We had every confidence that they would complete the project as quickly as possible and that it would be done right.We would certainly use them again and can recommend them to anyone.
This is the best construction company I have ever worked with. There is no one else I would ever let work on my house again. They handled my job in the most professional manner from start to finish. Every craftsman was an absolute artist. After five years, I did not believe I would ever find such a company in this area. I am grateful, thankful, and completely satisfied.
Clean - Extremely clean from a construction standpoint, but not ready to use. However, the job was such a success, it was not an issue. It only took half an hour to wipe it down and mop the floor.
Quality Of Workmanship - Exceeded expectations.
Problem Resolution - Except for the flooring I already had in the house being discontinued, if there was a problem, I never knew about it. As it should be.
Professional & Organized - Handling even a small job professionally, as they do, builds confidence.
Value - Trust and confidence. Priceless.
Recognized Excellence - Leslie Joyce for doing excellent design work and for staying on top of all aspects of the job. And always being cheerful and positive. And putting together a wonderfully appropriate gift basket at the end!
Areas For Improvement - They did a fabulous job. I was thrilled with the quality of the work, and the professionalism of every employee and craftsman. The only area for improvement would have been if they had offered a cleaning service to mop the floor and wipe down everything, I would have paid for it to be done. As it was, I did it myself.
Areas Of Satisfaction - The quality of the work was such that I could have wept for joy and I'm not kidding. After five years and countless contracting disasters, I was ready to pay anything to have work done right. And they were artists, all of them. They never made excuses, never complained about suppliers, never said something wouldn't work or was the best they could do. They just did it, did it right, did it beautifully, and did it on time. Matt and Leslie were also the most professional people I have dealt with in this area.
Additional Comments - I am so grateful to have found Welsh Construction, I can never thank them enough. I look forward to using their handyman services and to doing an outdoor project.
The company deserves its reputation as the highest quality in the county. It was recommend to me as such and I will say the same to friends and neighbors when asked.
Areas Of Satisfaction - Communication and competence and quality of workers are the two most impressive parts of our dealing with Welsh Construction.
Additional Comments - Very happy customers. Thank you, Welsh Construction!
The only real problem encountered with the work performed is the fact that numerous finishing nails were not properly set and had to be set with a punch. This often occurs when the nail gun is bumped or tapped instead of firmly holding the nail gun against the wooden trim.
Areas Of Satisfaction - Doors were hung and trimmed correctly and all trip was neat and well caulked.
The people at Welsh Construction make the renovation process seamless and easy. The work is of the highest quality and I am very satisfied.
Areas Of Satisfaction - I liked working with Lucy and with the rest of the group (Tim, John). The finish work is really nice and I can tell that it is of very high quality.
Lead Source - I am a repeat customer many times over.
Additional Comments - I am very pleased with Welch Construction and will continue to use them.
Areas Of Satisfaction - I was satisfied with their knowledge and quality of their work.
Areas Of Satisfaction - The quality of the work is very high.
Out of all the construction companies I have used over 20 years they surpassed all of my expectations. I could not recommend them more highly. They are professional and communicate well!
Areas Of Satisfaction - I was most satisfied with their reliability and that their communication was superior. They were very knowledgeable and professional in every aspect of their duties.
Lead Source - I was using an interior designer and she recommended them.
Additional Comments - They are terrific! If I ever move from here I hope I can take them with me.
I have worked with Welsh on a number of different types of projects over the past 6 years, from remodeling, to a sunroom addition, to home maintenance, to outdoor work such as a gorgeous waterfall. Every aspect of each project was done professionally and courteously, on time and within budget. I believe they excel in organization, communication and creative collaboration, to reach the best of results. The quality of the work is superb and I always know what to expect. . .exceeding my very high expectations each and every time. I continue to be amazed that everyone shows up on time, keeps the worksite neat and safe and puts in a consistent 10 hour day. If ever something isn't quite right, this is a company that makes no excuses, assumes responsibility and makes things right without a hassle. If I ever move, I want to pack Welsh Construction, Inc. up and take them with me.
Areas Of Satisfaction - There isn't any area throughout my experience, that I haven't been extremely satisfied. Tim and Janeen Welsh work beautifully as a couple and give personalized attention to each project. John Thomas coordinates many aspects of the job and keeps things moving forward. I've never met a single Welsh employee on site or in the office that hasn't been gracious, professional, knowledgeable and sees things through to completion. Josh, Buddy, Patrick. . .well, there are just too many to name are simply the best of the best. Lucy is a genius at design and manages to pull all the little details together to make everything perfect, interpreting my wants, needs, budget and timeframe beautifully and makes it fun instead of overwhelming. From the first meeting where expectations are exchanged, to the "book" with schedules, plans, pictures and estimates, to emails and billing, they just know how to do it right the first time, when it's within their control or make it right on the rare occasion when something didn't go as planned.
Lead Source - Susan Moffett, with Southern Girls recommended them when we were working on plans to enclose a screened in porch. Welsh turned it into the most magnificent sunroom imaginable, and that began our longterm relationship.
Additional Comments - These guys really know their business and their customers. I continue to be blessed and impressed with every interaction!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Welsh Construction, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys