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Crew was courteous, fast and clean. I like the design of the windows. The interior molding around the windows was damaged, and Champion was unable to restore the molding back to its original condition. Window installers are not finish carpenters, and it didn't seem like Champion had anyone on their... more
The project that System Pavers did for us, is absolutely beautiful! Michael Orr, our project manager, was great to work with and the workmanship was superb!
Working with Cecilia was a delight. She knows the business, managed and coordinated the project well, explained the process well to me and made it all very easy. A true professional. The painters on the team were courteous and professional and did a great job.
Jenkins Restoration was very professional. I was less than impressed with the subcontractor that actually performed the work. Poor communication, missed appointment. At the end the job was done correctly but it wasn't entirely smooth.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Web Biz as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys