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Premier Pools helped us design and build our dream backyard. The quality of work was amazing, and it was finished on time! Kenny and Derron were always available to answer our questions and helped solve small problems immediately. Thanks to the ladies in the office for their help too.
This project started off with a few bumps in the road. I was surprised in more ways than one; however, I got a follow up email from the company which changed the outcome of my project. Eric Magpali came out an surveyed my yard. We kicked around some ideas and came up with a design. The first quo... more
From the moment I met Jennifer for our walkthrough and consultation, I knew I was working with the right company for our paint job. As someone who knows nothing about paint or hiring painters, she helped me understand everything from start to finish, and even offered fantastic paint tips/advice. Fro... more
We loved that Premier Pools & Spas of Temecula is family owned and operated. John S. went above and beyond to easy our concerns. They were very reasonable and easy to work with.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wagner Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys