Clean

Clean - Very impressed with how regularly they cleaned.

Communication

Communication - The whole team was always so easily reachable and responded quickly via Text, Email, or the app!

Schedule

Schedule - They told us 9-10 months from the very beginning, and we moved in 10 months after breaking ground.

Recognized Excellence

Recognized Excellence - My wife really enjoyed meeting with the interior designer Jenny Johnston to work with for all the decision making. The site manager Casey Phillips was such a pleasure to regularly meet on site, very on top of our plans, and very quickly responsive to questions or other needs that arose.

Additional Comments

Additional Comments - We enjoyed the whole process of building with the Vintage team, and they built us a truly beautiful home!

Communication and attention to detail was exceptional.

Anybody who is thinking on building the home of their dreams please make sure to call Vintage ! they will make it happend for sure !

Recognized Excellence

Recognized Excellence - Casey Phillips was amazing during the building process.

Recognized Excellence

Recognized Excellence - I would like to recognize Casey Phillips for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They met/exceptional service on construction time, communication, and quality.

Recognized Excellence

Recognized Excellence - I would like to recognize Joel Weathersby.

Areas For Improvement

Areas For Improvement - They didn't fall short in any area.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the communciation.

Areas Of Satisfaction

Areas Of Satisfaction - I was impressed with the quality work they put into building your home.

Additional Comments

Additional Comments - Enjoyed working with everyone with VAS and they built me the home that I wanted.

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Incredible experience! Professional staff! Highly recommend Joel as your GC for any project!

Communication

Communication - Updates were posted to buildertrend daily.

Quality Of Materials

Quality Of Materials - From what we could tell material quality is good.

Quality Of Workmanship

Quality Of Workmanship - Casey and Ashley are very knowledgeable in their field and made sure that all areas were done professionally.

Professional & Organized

Professional & Organized - The way jobs were organized/scheduled and listed in buildertred was impressive.

Recognized Excellence

Recognized Excellence - Casey Phillips & Ashley Powers

Areas For Improvement

Areas For Improvement - I cannot think of any areas that need to be improved. Vintage Homes tried to accommodate us in all of our requests and concerns.

Areas Of Satisfaction

Areas Of Satisfaction - Any changes that we requested were addressed right-away.

Working with Vintage proved to be both a pleasant and professional experience. If we were to have another home built, Vintage would be our choice.

Recognized Excellence

Recognized Excellence - Casey Phillips and Ashley Powers were great to work with … all questions and issues were promptly addressed

Areas For Improvement

Areas For Improvement - Landscaping….felt like we were in a last minute rush to coordinate this activity… Surface of yard could have been prepared better prior to placing sod squares, yard is bumpy with low spots and hard to mow … a yard diagram showing sprinkler types and placement would have been useful … otherwise all OK

Areas Of Satisfaction

Areas Of Satisfaction - Several floor plan suggestions by Justin and Ashley working with Vintagewere very helpful

Additional Comments

Additional Comments - The weekly updates and photos by Zack and others were very much appreciated … living 400 miles away in San Antonio added a difficulty to monitoring and coordinating on construction issues

Vintage Homes was very fast in completing the construction of our house and complied with everything agreed on the contract

Areas For Improvement

Areas For Improvement - Communication with the superintendent

Areas Of Satisfaction

Areas Of Satisfaction - Construction time compliance

Great building product. The team is very professional, trustworthy and really cares about the quality of your home.

Additional Comments

Additional Comments - I was 2000 miles away and appreciated the updates every Friday in my absence.

Recognized Excellence

Recognized Excellence - We had a great experience with everyone on our team.

As a realtor not sure that I would recommend vintage. Justin was great but the contractors used on our house really did a very poor quality of work.

Recognized Excellence

Recognized Excellence - I would like to recognize Dustin, the builder, and Austin, the project manager, for their exceptional service. I would also like to recognize Jenny (Johnson), the interior decorator, and Thomas, one of the project directors, for their exceptional service.

Areas For Improvement

Areas For Improvement - Vintage Homes did not fall short of my expectations in any area. They were absolutely wonderful.

Areas Of Satisfaction

Areas Of Satisfaction - Everything exceeded my expectations. They did a wonderful job. I love this house!

Additional Comments

Additional Comments - They were wonderful. They were easy to work with. They went out of their way to be sure we liked everything that was done.

AMAZING home. Materials are high quality and sturdy. Every surface is level and has been given much detail. I could not be happier

Recognized Excellence

Recognized Excellence - Jenny Johnston

Areas Of Satisfaction

Areas Of Satisfaction - Timeline

Great experience very easy to work with

Communication

Communication - Had great Communication with Brandon & Ashley. No issues

Quality Of Workmanship

Quality Of Workmanship - Had a few issues but everything was taken care of in a timely manner.

Professional & Organized

Professional & Organized - Organized is a understatement great job on this part

Schedule

Schedule - Had to move date a few times. I don’t think this is a builder issue I think it was a agent listing issue. Agent giving unrealistic expectations on contract. We had a tight window on our rate lock did a great job on making sure job was completed in time. Very thankful

Value

Value - Our home is beautiful and we love it !!!!!

Recognized Excellence

Recognized Excellence - Brandon, Ashley&Jenny did a great job. On the site everyday. Very professional

Areas For Improvement

Areas For Improvement - Small hiccup with countertops. But in the end we are happy.

Areas Of Satisfaction

Areas Of Satisfaction - Jenny was amazing. This is such a cool service that Vintage offers

Additional Comments

Additional Comments - Service after the sale has been great. Mr. David is awesome. Always has a solution.

Areas Of Satisfaction

Areas Of Satisfaction - They had an excellent program for each stage of construction. They had good building, planning, and completion times. Their organization was excellent.

Additional Comments

Additional Comments - It was pleasurable building experience with confident people.

They were wonderful people to work with.

My cottage is a dream come true for me! It’s everything & more that I wanted! The Vintage Team is the best! They will take your vision & make it happen! Provenance is a little piece of Heaven on Earth!

Clean

Clean - Construction next to me & the rainy weather played a big part in my not giving it 5 stars.

Areas Of Satisfaction

Areas Of Satisfaction - I have a beautiful cottage inside & out! It turned out just as I hoped! I love my shutters & corbels so much!

Recognized Excellence

Recognized Excellence - All were absolutely 5 star

I recommend Vintage Homes to anyone who is building or thinking of building a home. Their work is beautiful and sturdy. But, what sets them apart is their communication and dedication to excellence.

While building my custom home, I was living 200 miles away and wasn’t able to visit the job site often. I received weekly updates with pictures via the Buildertrend app. This made the process seamless and I quickly learned I could trust them to do an excellent job. Vintage uses this app with all of their customers.

In addition to great communication, they went above and beyond to create a quality home by using the best materials and being proactive. When I moved into my home, I realized they’d installed a drain in my yard to help with standing water. This was something I didn’t ask for and wouldn’t have been aware enough to ask for due to my location during the build. Vintage took pride in their work and was proactive in fixing this potential issue of standing water in the yard so I never had to deal with it.

I have a ton more things I could share about my experience with Vintage but I’ll end it with this—during the time of the pandemic and supply shortages, Vintage always came with solutions when we ran into supply issues. I appreciated this and the help of their designer, Jenny Johnston, in navigating this build with zero stress.

Communication

Communication - Buildertrend allowed for easy communication between me and the Vintage team.

Professional & Organized

Professional & Organized - From our very first meeting, they were organized and knowledgeable. This made me feel comfortable.

Recognized Excellence

Recognized Excellence - Justin — Thank you for making me feel comfortable working with Vintage from our very first meeting. Ashley — Thank you for leading a team of contractors who did an excellent job. Jenny — Thank you for making the design process fun and for answering all of my long texts. Zach — Thank you for posting weekly updates in Buildertrend.

Areas Of Satisfaction

Areas Of Satisfaction - Customer Service — Their organization and professionalism continues after the build is done and the contract is signed.

BEST builder in Shreveport. Great experience. Highly recommend.

Recognized Excellence

Recognized Excellence - Thomas Johnson is the BEST. He took care of every detail and always addressed issues for us before we even knew they existed.

Areas Of Satisfaction

Areas Of Satisfaction - The addition of Jenny to the team gave us great professional guidance. Very thankful for her.

Additional Comments

Additional Comments - EVERY single person we encountered along the way from electricians to media to Cheryl in the office was exceptional. Justin has done a terrific job of building the team.

Additional Comments

Additional Comments - It was a great experience from start to finish and David has been so helpful after the move-in to iron out a few issues.

I would reccommend Vintage and have Ashley as their project manager.

They've been great to work with.

Areas Of Satisfaction

Areas Of Satisfaction - All of the people who were involved were very professional and friendly. If I had a concern it was addressed immediately. I enjoyed working with their group.

Value

Value - I appreciated all the assistance Vintage provided to make our dollar stretch to get the end result we wanted with the budget that we had.

Recognized Excellence

Recognized Excellence - David Taylor. As soon as I gave David our list of fixes that still needed to happen, some from our punch list, he had workers over that day and the next day. I appreciate his timeliness, professionalism and trustworthiness. Everyone that we worked with; Chip, Jenny and Justin were all patient, easy going and friendly.

I would gladly recommend Vintage to any friends considering remodeling or building!

Areas Of Satisfaction

Areas Of Satisfaction - They walked us through any areas we did not understand; helped advise us on various finishes, cabinetry, paint, etc. and provided top quality subs..from painters to wallpaper folks, electricians, plumbers etc.

Recognized Excellence

Recognized Excellence - Justin Sevier (also Thomas Johnson who was with us for the first half of project and has now returned) were exceptional in their attention to detail, knowledge, ability to work with the architect and roll with the punches. Justin could not have been more helpful and upbeat , even when things happened beyond our control (like a tree falling on the newly built garage roof) . He and Thomas were helpful in making recommendations of what to pick and how to stay in the budget. Unlike many builders who take twice as long as they projected, and often end up with bills greatly over budget Vintage was true to their time table (we extended it by adding some extra refurbishing). While some of the costs were higher than anticipated, many of the additional cost items were things we added or upgraded. Even when the project was completed, they had us go through all areas and make lists of any concerns. They had a youthful optimism and energy that is not always seen; it was a "can do " attitude instead of a "cannot do" one. I know that they have primarily built new homes, but they did a fantastic job with our renovation and so many people have asked who the builder was. I hope they are able to get more involved in remodeling. We could not have been more pleased!

Additional Comments

Additional Comments - Justin Sevier was always available by phone and met with us weekly for project planning and to keep on schedule. He also kept us up to date with our spreadsheet so we knew what was coming in the way of expenses, trying to adhere to the budget. If there was something in question, he would send someone right away to make sure things were done correctly. We were pleased with the workers' speed , diligence, and their helpfulness to explain everything to us neophites who were not well versed with building terms.

Recognized Excellence

Recognized Excellence - All have been so helpful. A man who works under Chip even took my garbage to dump David has been so prompt returning calls when I have called him

Additional Comments

Additional Comments - All employees have been so easy to work with. Has been a great experience.

High quality of materials and high attention on any details from all the staff. Best builders in the area

Schedule

Schedule - We received the house on time and in excellent conditions

Recognized Excellence

Recognized Excellence - All the staff is excellent but Ashley is an essential part of the organisation in my opinion. We couldn't realise all our desires without him. He is very professional , details oriented , fast and very kind man

Areas Of Satisfaction

Areas Of Satisfaction - The fireplace with bricks up to the ceiling is amazing suggestion we received . The metal windows make a big difference in quality and safety . At the end my customise closet is something that I can define amazing and thanks to Ashely for the layout of my closet.

Recognized Excellence

Recognized Excellence - Ashley Powers and Justin, the person you sign the contract with, were excellent. The designer, Jenny played a part in a lot of things, and she was great. They were all great.

Areas Of Satisfaction

Areas Of Satisfaction - There are a lot of people to speak to for communication, but I still give them a 5 on that.

Additional Comments

Additional Comments - It is a wonderful place and I love the house. They did a great job and have done everything they dais they would do. I rate them 5 stars.

The service was great at Vintage Homes. All around, everyone on the team was great, and we are very satisfied.

Recognized Excellence

Recognized Excellence - I would like to recognize Thomas, who was fantastic, and David Taylor, as well for exceptional service at Vintage Homes, LLC. The realtor, Cheryl Dunson, was great with us as well.

Recognized Excellence

Recognized Excellence - Everyone at Vintage Homes that we have come in contact with has been exceptional.

I purchased home after it was completed and on the market. The workmanship seems to be quality. I am confident any concerns will be addressed by the builder. Great people to do business with.

I already recommend Vintage to anyone who is building a home or looking to build a home.

Value

Value - I feel like Vintage earned every penny they'll make on our house. All construction projects have issues arise, and any time they did Vintage went above and beyond to fix them. From replacing cabinets with a few days to replacing a marble countertop, they took care of it. I've heard enough construction stories from other people to know that Vintage is one of the rare ones who strives to make their customer happy at their own expense.

Recognized Excellence

Recognized Excellence - Every single person we worked with at Vintage provided exceptional service. Justin was always available to answer questions and always willing to help. Ashley is extremely knowledgeable and helpful with any concern or question we had about the building process. Jenny was a tremendous help with finish recommendations and resolutuon of design issues that came up along the way. Our home turned out exceptionally well because of the diligence and attention to detail from the entire Vintage team.

Areas For Improvement

Areas For Improvement - None, Vintage exceeded our expectations in every aspect of our build. It was a joy to work with them on our new home.

Areas For Improvement

Areas For Improvement - They have exceeded expectations in all aspects. I want them to build my next house, wherever that may be.

Areas Of Satisfaction

Areas Of Satisfaction - Customer service for a new home purchase is top notch. David is incredible.

Recognized Excellence

Recognized Excellence - David Taylor. He's been available, helpful, efficient and invaluable during our move and i can't thank him enough.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the teamwork.