I have been impressed from the moment I contacted them. They have made me feel like their most important client in spite of it being the busy season for countertops. They have a customer for life.
Valley View Granite delivered beautiful countertops in a timely manner at a cost that was fair and competitive.
Our countertops were delivered and installed very quickly.
Their customer service was above and beyond.
I would highly recommend Valley View Granite because of their outstanding customer service, their quality of craftsmanship, their wide variety of product, and because they go above and beyond to treat you like family! I would definitely use them again!
I was satisfied with the whole experience! I was satisfied from the design help, to the price, to the time! They are really great!
I would highly recommend Valley View Granite to anyone. They were professional, quick and courteous and the materials are great.
They were really easy to work with!
I am super happy with my counters!
Very professional from the word go. Valley View Granite will be doing more of my jobs. Thank you.
They did an excellent job and I didn't have any issues at all.
They were on time, knew what they were doing and went the extra mile to make a seam fit.
They're just wonderful there in every way. They are great people and I think very highly of them.
I think the world of them, they are the nicest people in the world. I think very highly of Adriana and Jewel. They are wonderful people and a wonderful business in every way.
I love my new countertops. They fit perfectly in my new kitchen. I would recommend Valley View Granite.
I was most satisfied that overall the granite looks beautiful.
It was the easiest part of the project.
They were great to work with. Emily was great with customer service.
I was most satisfied with the sales lady, Emily. She was very attentive to our needs. She did not pressure me. She was sweet and spent a lot of time with me. They also worked with us on our installation schedule. They were sweet and accommodating to work with us.
They are wonderful.
Valley View Granite did an amazing job! My counter tops are beautiful! I had them do two bathrooms, a large kitchen and a small kitchen. They were great to work with. I would highly recommend them for any of your granite needs.
All areas. Amazing work
We had 2 small issues with the granite install but Valley View made the corrections and we are 100% satisfied.
Valley View Granite is a flagship organization who puts customer service and customer satisfaction as their first priority. We did a large project and a smaller project, they made both experiences very enjoyable.
Valley View Granite is the most organized and customer orientated company Ihave had the privilege to work with. Many, many thanks for doing such a a great job for me!
The granite looks great and is good quality.
No major issues - I'm sure we'll use you again.
I am most satisfied with Valley View Granite for their conflict resolution skills.
They are great to work with, I use them quite a bit.
Their ability to work with us in special circumstances and pricing was really good. They tried to save us as much as possible.
We thought they did a really good job.
The Champion team was knowledgable, courteous, on time, and the job was done well. We are very happy with our windows.
Communication between personnel seemed disorganized at times (i.e. what was included in the contract) but all was worked out to my satisfaction. The crew was very respectful and did excellent work.
They came through as promised on time and on schedule. The product is a good product and I am a happy customer.
Great and easy to work with... there were a few surprises for example when adding one option it can affect many others so the cost of adding an option is usually more than just the option. For example adding a bathroom has a cost, then making the counter match has an additional cost, if flooring was... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Valley View Granite as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys