I cannot emphasize enough how remarkable the entire process went. From the consult to the impeccable work and craftsmanship was outstanding. I can’t say enough of how impressed we are.
Areas Of Satisfaction - Responsiveness and the willingness to fix little errors met my expectations.
Bruno and is yea we’re excellent. They are reliable and easy to work with. If a problem arose it was resolved in a timely manner.
Areas Of Satisfaction - Communication, problem solving, quality of work
communication of project and all work exceptional
Areas Of Satisfaction - the entire project met my expectations and then some
These guys are great, from Bruno the sales guy to all the painters they were wonderful. Our paint job is fantastic, unfortunately there’s no comparison between their professional workmanship and my own painting efforts ;-/
Areas Of Satisfaction - General knowledge about products was fantastic. Guys were really nice to have around and very respectful. Quality of work is fantastic. Very happy overall and would definitely recommend.
The Ulta crew worked efficiently meeting the scheduled deadlines. They used high quality products and materials and provided valuable feedback for proper maintenance and upkeep of our home.
Areas Of Satisfaction - The crew works very efficiently with high quality products and meets the deadlines of the proposed schedule. The are also very informative providing feedback for proper maintenance and upkeep of the home.
Additional Comments - Bruno and the office staff were friendly, easy to contact and helped to problem-solve.
Work was done beautifully, no problems whatsoever, very satisfied with the entire experience.
Areas Of Satisfaction - Great to work with. Very flexible and communication was solid.
Ulta Home Improvements was easy to work with.
Areas Of Satisfaction - Ulta Home Improvements exceeded my expectations with cleanliness, professionalism, and a job well done.
Job well done
Additional Comments - Very impressed
They did very well.
They did an amazing job, from the carpentry to the finished painting. The attention to detail was second to none, along with their professionalism.
Additional Comments - Great job on painting and putting up siding! Attention to detail is second to none. Amazing work, professional and much appreciated!
I thought Ulta Home Improvements did a very good job. Their estimate was higher than a different bid I got. But I chose them anyway because I had a lot of confidence based on the estimator. The estimator did a very nice job. He was very detailed. He wrote it out in a way that made the commitments very clear regarding what they would or would not do. I hired them partly because they do carpentry and painting. The house needed that. I felt comfortable with how he drafted the contract. He was very clear with the commitments. The other company just a gave a ballpark estimate, and I was worried that the cost would go up. They did a nice job managing the project, communicating with me and the work was done with good quality.
Areas Of Satisfaction - Ulta Home Improvements met/exceeded my expectations with the estimating, the project management, and the work itself. The reason I wanted to answer the survey was to thank them for doing a very good job. I do not usually do surveys.
The team was knowledgeable, respectful, professional and communicative. Better result than we were expecting!
Respectful - Very respectful and even friendly and helpful but professional
Communication - The team on site kept us informed at every step.
Quality Of Materials - They used high quality materials
Expertise - They definitely were experts and could answer our questions and provide options and guidance with pros and cons
Areas Of Satisfaction - They were able to refinish our floors with less replacement than we had thought we would need and the final product looks way better than we expected
Additional Comments - We should have done this sooner!
Clean - clean up is important to me and they do a good job picking stuff up and removing it
Communication - all work is explained before it starts and they address questions respectfully and completely while the work is ongoing
Expertise - I trust that they can find solutions when unexpected things happe or are found
Very Professional, recognized where patching was needed and took care of it, on time, clean up was beyond my expectations.
Areas Of Satisfaction - Painting and cleanup with excellent!
We have used ultraHome twice. They did a complex tile project and painted our house. Both came out prefect. They are hard working and most importantly do not cut corners. Everything looks greats even on close inspections.
Areas Of Satisfaction - The house looks great.
Additional Comments - Thank you so much, so another great looking project.
We were very pleased with Ulta Home Improvements. They caulked and painted ~400 linear feet of 5.25" pine baseboard we installed during our home renovation. The finished product looked great, and they got the work done quickly. Everyone we interacted with was very friendly, and the team cleaned up thoroughly when they were done.
After literally years of searching for a company to paint the exterior of my home, I found Ulta Home after walking by a neighbors house and I am glad that I did ! They were the first company that was prompt in responding to my request for an estimate. Where other companies either did not respond to my request for an estimate, or I did not hear from them after the estimate was provided, Ulta Home followed up and stayed in touch with me until I was ready to make a decision. Once choosing Ulta Home, the experience was very seamless. They got my project on their schedule, and the team was there, as promised. The team of painters were professional and very hard working. They often arrived in the AM before I left for work, and were still there when I came home. Even though I suggested they pause the work, they continued to work through our heatwave ! I am very pleased with everyone that helped to get this project done. Thank you to Junior, Bruno and the entire onsite painting team !
First class work, very responsive and great pricing. Love working with Ulta.
Respectful - From the quoting process to the paint work to close out all of the Ulta team were respectful and treated our job as their most important job.
Communication - Great communication and no high pressure selling.
Areas For Improvement - None. Exceeded in all areas.
Areas Of Satisfaction - Speed of scheduling and quality of work.
Additional Comments - Will definitely use Ulta for additional projects and happy to recommend to anybody for their work.
We were very pleased with Ulta Home Improvements' work. Their team caulked and painted ~400 linear feet of new 5.25" baseboard we installed as part of a home renovation project. The work was very high quality and was completed quickly. The workers also did a great job cleaning up and were very friendly.
I was very satisfied with the work one by Ulta Home Improvements. The job they did painting my house was top notch.
Areas Of Satisfaction - The timeframe, quality, and ease of use met my expectations.
We are very satisfied with the completed job and would recommend the company to friends and family. The workers are very nice, respectful and have completed the job fast but with real high quality. We will definitely use the company for any future projects needed without hesitation.
Areas For Improvement - We had to coordinate start times each morning, would be good to have approximates the night before
Areas Of Satisfaction - Quality of work is unparalleled
Additional Comments - Definitely plan to use the service again
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ulta Home Improvements as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys