Our new deck with custom glass railing is beautiful! The team communicated with us through every step of the process. The workman were very professional and kept the site safe for our family and dogs. The materials are top quality. They went above and beyond to jackhammer out the poorly constructed concrete that supported the previously existing deck, which was more work than anticipated. They also installed new redwood fencing that looks great. We highly recommend Clough Construction!

The workers were extremely professional, very courteous, and hardworking.

Our Deck job was larger than most typical decks with the complexity of working with a brick veneer and wrapping around the house corner and matching up to three patio doors. The Finished picture framing on the decking materials lined up so well to the house structure that it tied into the house perfectly. We expect to enjoy this for many years to come.

I would recommend hiring Deck and Drive Solutions for your new deck.

Sales Knowledge

Sales Knowledge - Aaron Rouse gave us many options to choose from. We loved that!

Professional & Organized

Professional & Organized - The crew of Chuck, John and Casey were very organized and efficient. At the end of each work day they did a great job cleaning up the work site.

Communication

Communication - Aaron got back with us in a very timely manner, so we could make decisions to get the project started. Chuck gave us some options on the installation, which we loved.

Installation Crew

Installation Crew - Chuck, John and Casey were great. Their quality, installation and workmanship were excellent.

Quality Of Materials

Quality Of Materials - TimberTech and Trex Rainescape material is very high quality.

Quality Of Workmanship

Quality Of Workmanship - Chuck, John and Casey at Deck and Drive Solutions installed the deck, stairway, Rainescape and railing with high quality workmanship.

Clean & Safe

Clean & Safe - At the end of each work day the crew did a great job in cleaning up. The crew also worked very safe.

Work Done Right

Work Done Right - As the installation progressed every thing looked great. Nothing needed to be reworked.

Problem Resolution

Problem Resolution - There were no problems to be resolved.

Schedule

Schedule - The deck was completed on schedule.

Value

Value - Great value!

Areas For Improvement

Areas For Improvement - No areas for improvement.

Areas Of Satisfaction

Areas Of Satisfaction - Aaron Rouse was a great communicator. He gave us many options to choose from.

Recognized Excellence

Recognized Excellence - I would recommend Aaron Rouse and Chuck (the lead installation contractor).

Aaron and his crew are first class.

I wish all contractors were as knowledgeable and professional as Heilman! It was a great experience.

Great quality and prices. Highly recommended.

Follow-up and any issues were dealt with swiftly and effectively. Highly recommend Bend Custom Decks. Arlie and Kim are just good people and truly are proud of the products that they put their names on.

Replacement stairs, small deck, and lighting look great and adds value to our home. We were thankful to have finally found a professional contractor who was willing to take on our fairly small job. Most advertised companies declined interest and did not even want to bid.

Very satisfied with the build and new deck, it's gorgeous and delivered what we wanted. Very dissatisfied with the sales experience and back office, which colored our experience throughout the build process. There was poor or no communication during permitting and when additional expenses would be incurred during construction communication was late. Our salesperson made representations about pricing being "locked in" that contradicted the contract, and ultimately were not true. If another company would have been able to complete the job, I would have used them. Due to the complexity of the site, we proceeded with MasterDecks despite the cost of the deck ballooning by over 100%. I'm really torn here because many members of the team were great, permitting team was able to get us squared away after a very difficult process with the city, the build team were respectful and did good work, but the business side of the process was deeply unpleasant.

We are very impressed with Denver Decks from design thru completion. The end result exceeded our expectations and our deck and new roof covering is perfect. The whole job was completed in just a little over 3 weeks which was very efficient given the scope of the job. We would highly recommend them to anyone!

We love our new patios that were just installed by North County Deck & Patio. These replaced redwood decking that we have enjoyed for the past 40 years. We are especially appreciative of all the help provided by everyone at North County Deck who participated in our project! From my first discussions with George the owner who provided excellent guidance on design and materials decisions, to the project leadership from Tom who took careful measurements and thought through so many of the challenges that projects like this entail. But I especially want to acknowledge the team that made all the day to day project decisions and detail work so well done by Adam and excellent workmanship by Juan. One of our goals for our new patios was to make them safer from wild fires, so we chose TimberTech AZEK decking that is Class A rated for fire safety. They have a way of fastening the decking where you don't even see the fasteners at all which makes for a very clean look. We were also seeking to have the upper patio shaded and the rain water channeled away. So NCDP recommended an Elitewood aluminum patio cover. The day after the cover was completed it rained, and only the edges of the patio even got wet. Our new patios just extended our home by about 500 square feet!

Steve and his staff are the best. I'd recommend them to anyone that wants the job done right. Our county inspector said he was going to use our deck as a storm shelter the next time a tornado rolls through.

Outstanding in all respects!!!

Very professional staff. We were impress by Andrew’s team. Worked quickly and precisely.

Areas Of Satisfaction

Areas Of Satisfaction - Knowledgeable, very helpful with suggestions, hard workers, friendly.

Great company, quality work and the crew was fantastic. Would recommend this company for your next project.

From the very beginning of my project to the final completion, I felt completely confident in both the timeline and the quality of workmanship on my deck. Communication was clear and consistent, expectations were well explained, and everything progressed exactly as promised.The craftsmanship is excellent, with great attention to detail, and the finished deck exceeded my expectations. It’s clear that Bend Custom Decks takes pride in their work and truly cares about customer satisfaction.I would absolutely recommend Bend Custom Decks to my neighbors and friends and would not hesitate to work with them again in the future.

Mark Hicks provides great service and value. I would recommend them.

Right from the initial phone conversation with Deanne and Scotts initial visit to layout the new deck we knew we were in good hands. Once the schedule was set each milestone was hit on time and the craftsmanship and quality was apparent from the initial layout through to the completed deck . When we visited the showroom to pick out the colors for the decking Deanne walked us through the various options, including different deck layouts behind the showroom. This gave us a clear idea of how our deck would look when completed. Additionally, we noticed examples of the metal gates and fencing that Scott had mentioned on his initial visit. We told Deanne we would like to install new gates and fencing and two week later the job was completed.

They communicated well with us and accomplished our goals, and were very professional.

They were outstanding. Our project is outstanding and I would highly recommend them.

Chose a larger deck company due to some of the complexity of my desired design. They have the resources needed to build what I wanted. Quality of workmanship is top notch. Excellent communication regarding progress, throughout the process. If someone became ill, or left on family leave (that did happen) they have the resources to call in other folks to continue the work.

Very professional deck rebuild. Always kept us apprised of progress via a group chat. daily hard workers. Very nice final result. Great organization!

Large job - 8x50 deck replacement and complete siding/soffit/guttering replacement (20% stone facade). Feel quality materials used with good workmanship, believe will stand the test of time.