They very efficient when I signed the contract. They told me clearly what the steps were. They were right in regards to the timeline of the work. They were very prompt and I appreciated that.
The work was excellent. The only reason I gave it a four and not a five is because it was paying the premier price range. Depending on the user's budge, they may get better value elsewhere.
High quality work and very professional people.
We are very happy with the work of TW Ellis. We had a very large project that lasted almost a year. Tim and Chris kept us up to date with weekly conference calls and face to face meetings. The lines of communication were always open. TW Ellis has a team of master craftmen that take pride in their work and it shows.
They worked hard, did things professionally and got the job done. It's a well-built deck. I'm in a new development, and I tell my new neighbors about T.W. Ellis.
I would definitely recommend getting a price from Ellis and considering them for any project. He came in and sat down and brought his ideas to my drawings and I liked what I saw.
T. W. Ellis did an outstanding job on our deck. We were very pleased and have received excellent comments from friends and relatives. Barry was excellent to deal with.
Overall we are very happy with the finished sun-room that they built on our backyard deck. We use it every day. There were a few glitches concerning how much pine board to order which put the finished job well over a month late. Also because we are located in Pikesville/Mt. Washington area and T.W. Ellis is up in Belair, there was a problem with some of the workers getting to the site at the beginning. That said, Barry Ellis was quick to get things right.
From beginning to the end of our bathroom remodel the entire project ran smoothly. Tim understood our budget and our needs and style and did not attempt to oversell any products or services. The employees, especially Tony, and the subcontractors were very knowledgeable and professional. We plan to use T.W Ellis for future home remodeling and we highly recommend him to all.
There are two extremes with T.W. Ellis. They have great construction crews that produce quality crafted work, they are very courteous, and kept the job site clean and safe after each day. The subcontractors were all extremely professional and it is evident that they are each the best in their own trades. Their office administrator and in house designer were also great to work with. However, when it came to organizing the schedule, making changes on the fly and finishing out the job that is when things fell apart. The owner of the company, Tim, showed his true colors when the project manager quit the company as we approached the end of our build. He basically refused to complete the majority of the punch list items and used dialog that was completely unprofessional and condescending. I kept the costs, selections and schedule well organized on my end which I would highly recommend you do if you work with this company. The quality of work is great if you can deal with the unprofessional owner.
We're still waiting for things to be finished. There have been too many things up in the air for too long.
They just did a great job. They were easy to work with and took care of everything.
TW Ellis was a pleasure to work with! Highly experienced, quality work, and great communication.
Working through adverse weather, snow, rain, etc., the job went on until conclusion. On site inspections were frequent and thorough and the liaison person, Chris, was very professional and friendly throughout. The payment plan in installments was appreciated. This contractor is highly recommended to all.
We have a screened in porch built. We are completely satisfied and impressed with the quality and attention to details. Wonderful job!
I have worked with several other companies to renovate my house and one was horrible and the others were OK. T.W.Ellis had been such a pleasure to work with and the work they did has exceeded my dreams. The level of professionalism, expertise, commitment to do the best work, and to make me happy were top notch. I highly recommend them, and will be using them again for more projects. You will enjoy your experience with them!!
We were highly satisfied and they exceeded our expectations. We are very pleased with the quality of the workmanship. The whole experience was wonderful.
We had a front porch added to our home from T.W. Ellis. It looks like it came with our home. Our new porch is better than we expected. We get so many compliments from our neighbors, that one friend/neighbor is also having a front porch added in a few weeks, and another has contacted Barry about getting one also. From the very start of our project, Barry was there, The crew is awesome, friendly & great at what they do. We appreciate everything T.W. Ellis has done for us, our porch is beautiful and adds value to our home. Thanks Barry and crew!
Barry and his team did a fantastic job! He worked with us up front on design options, was clear with the cost related to the options and kept us up to date with the schedule for the work. We ended up with an amazing outdoor living space; we couldn't be happier!
I am hesitant. It would be with reservation. They brought in a fence company and it was done wrong.
I am very impressed with the quality of the craftsmanship, and I am very happy with the materials.
Our project turned out way above expectations, we have a beautiful product which is a great addition to our house.
Very professional and did the quality work they were contracted for. We're very pleased with the finished product.
I was highly satisfied. All the subcontractors were very professional and were pleased with the end product.
We were very satisfied. We will use them again.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of T.W. Ellis as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys