Every crew that came out to our house was awesome. We enjoyed working with the entire team. They are nice and professional.
We were very happy with the professionalism and the respect they had for our property. We really enjoyed having them here.
They did excellent work.
They are a good company but they take on too many projects and this makes the project take longer than it should to complete.
The employees just stood around. They didn't work; they were lazy.
It took 5 months to complete job!
They did a good job; I'm happy.
Dried the leak up and left us hanging. The sheetrock, carpet guy came by and said he would come back to finish everything up and never showed. We called to no avail. We thought he would eventually show so we didn't push anything. Then one day we get a bill in the mail for the drying. All they wanted was the money for the dryers. We found the plumber cut the sheet rock basically put everything on a platter for them and all they did was the drying. TCM did send 5 to 6 people out initially so we thought everything was going to be good. I called to complain and heard nothing back. Our sheetrock is still missing and our carpet has not been reset. No I would not recommend them for any service.
I appreciated how quickly they got out to me because we had a major earthquake and they got to me rapidly even though they were busy.
The guys are really good. They did a good job for me. They cleaned up. They're excellent people to work with. I enjoy the newsletter they send out. They were really, really good. They did a good job.
I was satisfied with their quick responsiveness and their quality of work.
Wayne and his crew did a great job for me and my family. Professional work, Good attitude, knowledgeable and timely. Great job!
TCM Restoration and Cleaning was so professional and incredibly responsive to our needs. The staff were on time, had clear directions, professional equipment and we felt comfortable with all of the
We were so pleased with the results!! Thank you again so very much!
They went way above and beyond to help us,.
I was most satisfied because I thought that they were very easy to work with. I felt like they cared about the quality of the work that they did. They were always professional. They were community oriented and they are a small business. They were very upfront about what they were going to do and their prices. They were transparent.
TCM was professional and very pleasant to work with. They oversaw the restoration of our roof after wind damage, and they have cleaned our carpets. I dealt with five different people at TCM, and they all obviously possessed a strong ethic for professionalism, and good old politeness.
The staff at TCM were fantastic. Not only did they do the work at an outstanding level, but they did the work according to schedule. I look forward to using them on my next project.
We are very happy with the quality of work and all the different workers that were on our job. Everyone was great at communicating when they would be there. The work site was cleaned up every day before they left. Very professional. We definitely would recommend them.
I was most satisfied with the demolition, he said it would take just a couple of hours and it only took a couple of hours. They cleaned everything up and put it all back together. The contractor kept it all very neat and cleaned up when he was done. I was satisfied with the work that was completed, everything looks great.
They were prompt in services with a last minute request.
So knowledgeable & the work was done so fast!
I will definitely use them again.
The most satisfying part, was that they found the leak and fixed it!
They did awesome work.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of TCM Restoration and Cleaning as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys