Stateson excelled from original through closing. I can’t say enough of how good a job Conner and Chad did. We are very pleased.
We had a good experience in all steps of the building process.
We are not inclined toward offering recommendations, but, if asked, would rank Stateson highly for anyone interested in buying a production home in its price range offerings.
Guys at Stateson know what they are doing. They are friendly, reachable, and helpful.
We moved in May 9th, 2024. Early on there were some things we didn't like, but there were things in late April early May we liked even less. Issues like landscaping/yard, not being able to do anything about blinds or shades for the windows, leaving us without privacy for a while, and finding out there were no light fixtures in the bedrooms. Things got worse from May 9th on. I had a list problems that were to be addressed for the 45 day walk-through which started much later than the 45 days. Issues that shouldn't have been difficult to care of and while some things were fixed after I persisted, some things have not been completed and we are now getting close to twice that 45 day period. By far the worst of all is the number of times I have been ignored or have not been told the truth (a nice way of putting it). They seem to want to do the bare minimum. And it is astounding to me when contact is made, how many times I have been promised certain things at specific times and no one shows up, no calls or any kind of contact. It sure looks like Stateson Homes is not interested in anything but building houses as fast as they can, making as much money as they can, and not taking care of the ones who are paying for their over priced houses.
The local representatives, Brenda Helmandollar and John Snow, were great to work with. I wish I could say the same for the rest of this company.
I could see myself recommending Stateson to a friend if the situation was presented to me.
I’m new to this state and don’t know anyone but my son and his wife.
The whole process was extremely smooth. Finished quicker than expected. The building process was very efficient with constant updates. Tristan was quick to answer questions and a pleasure to work with. The finish quality of the home is fantastic! Beautiful home, fantastic quality, even better people.
I am Happy with the maintenance support, Jason have been very prompt to address issue . However after moving into new villa in 6 month itself we had a solid crack on wall between master BR and hall. Not sure if it’s design issue . I strongly believe it’s not a regular crack due to climate change but it’s a big one. This is worrying for us and we think it could come back in future .
I am very satisfied with the sales and construction process.
They have a lot of homes being built at the same time, but it also feels like they take time to listen and understand each individual family's needs/desires.
Denny was encouraging, insightful, and simple to deal with, making the experience a breeze. He always took the time to share and visit with our many visits to our new home. Great asset to Stateson Homes.
The process from inquiring, looking at plans, signing the contract , building and closing could not have gone better. This team is on the ball
Excellent quality, response time, and service.
It was so easy working with Stateson and i was amazed they were ready to settle on the very day that had been given to me when i signed the contract to have the house built. And we could not have had a better project manager than Tristan Kiser. He has been great.
Quality of housing and service do not match the advertisement or the price point
I am likely to recommend Stateson Homes to a friend.
Our overall experience with Stateson Homes has been positive. Alex truly went above and beyond in working with us to answer questions and provide options that made sense for us. His communication was ongoing and very much appreciated, answering questions and providing updates throughout the process. We never felt pressured throughout the buying process or the design center experience. He also provided many recommendations that were invaluable.
I am likely to recommend them because, although I am a little upset with some things, in general they are good.
Our total experience with Stateson Homes was wonderful, especially when we were in the design phase. When choosing kitchen and bathroom cabinets, handles and knobs, faucets, or rugs and floor types, Brenda, Anthony, and John were loaded with experience and ideas and were just SO helpful--and right in all their suggestions. The end result is that our completed dream house is everything we wanted and wished for.
Our experience with Stateson was good. Things were told to us that weren’t accurate, but overall a good experience
Great warranty service by Jasen and team.. One star less for HOA mismanagement and the huge increase in HOA fees even though not directly caused by Stateson has left a sour taste..
Sales Manager - Karen does such a great job! She is prompt in responses, and helps guide through the decision making process very professionally. Love the energy and enthusiasm to sell but also to make sure the buyer is getting what they need and desire!
Additional Comments - We love building with Stateson! :)
I love my new home but I am dealing with a large number of ant infestations. I have had to call Orkin to come today and I will complete your survey in the future. LD.
I think so. Build quality and delivery time seem good. The app experience could be better for getting build updates but the house came together so quickly it wasn't much of an issue.