Additional Comments - We never thought we would want to go through the headaches of building a new home, but with Stateson it was a very smooth and an easy process. We were so pleased with every aspect from picking out the floor plan, design center, quality and the reasonable time in which it took to build the house. We would highly recommend Stateston to anyone wanting to purchase a new home.
We felt as if we were guinea pigs for The Hanover floor plan. We were one of the first people to build this floor plan after its release, and it became obvious at the very beginning that the kinks had not been ironed out and their marketing had not been updated to reflect what they were actually capable of building in a Hanover. We were told from the very beginning that we would have 9 ft ceilings on our first level, only to find out halfway through the building process completely on our own that our ceilings were only 8 ft. We were also told that we would have a seat in our master bathroom shower, only to find out at our pre-drywall meeting that it was "not possible" for our floor plan, even though it is standard in all of the other Stateson models.
We have encountered numerous areas of poor workmanship throughout our home immediately after closing. We would rather have a longer build timeline and receive a home with quality workmanship instead of our home being built in less than 6 months and starting our list of fixes/repairs immediately upon moving in.
Additional Comments - Working with the team at Stateson Homes was warm and welcoming. They were always happy to answer questions.
I had an exceptional experience building with Stateson Homes and I am thrilled to have found them. I am an out-of-area real estate agent and investor and I found their staff, processes and overall business to be exemplary. I enthusiastically refer anyone to choose Stateson Homes for their new home in Western Virginia.
The people we signed the contract with to the person giving us the keys when our home was finished were the best of the best!
All around a great experience
Professional & Organized - The developers were great! The sales staff was a bit more disorganized, and I waited outside for over 30 minutes on my closing date because someone forgot to show up and let us in.
Such a beautiful place! Denny was great to work with. We appreciated Connor so much! He was also great to work with. Super easy process! Made the building process uncomplicated and easy to do! Very grateful for Stateson Homes!
The build has been a great experience through the entire process. From the time we initially visited to the finished product, the Stateson Homes team has done an excellent job.
There were several issues with the house when I moved in, and they were readily and quickly fixed.
Overall a very positive experience with high quality builder.
Stateson excelled from original through closing. I can’t say enough of how good a job Conner and Chad did. We are very pleased.
We had a good experience in all steps of the building process.
We are not inclined toward offering recommendations, but, if asked, would rank Stateson highly for anyone interested in buying a production home in its price range offerings.
Guys at Stateson know what they are doing. They are friendly, reachable, and helpful.
We moved in May 9th, 2024. Early on there were some things we didn't like, but there were things in late April early May we liked even less. Issues like landscaping/yard, not being able to do anything about blinds or shades for the windows, leaving us without privacy for a while, and finding out there were no light fixtures in the bedrooms. Things got worse from May 9th on. I had a list problems that were to be addressed for the 45 day walk-through which started much later than the 45 days. Issues that shouldn't have been difficult to care of and while some things were fixed after I persisted, some things have not been completed and we are now getting close to twice that 45 day period. By far the worst of all is the number of times I have been ignored or have not been told the truth (a nice way of putting it). They seem to want to do the bare minimum. And it is astounding to me when contact is made, how many times I have been promised certain things at specific times and no one shows up, no calls or any kind of contact. It sure looks like Stateson Homes is not interested in anything but building houses as fast as they can, making as much money as they can, and not taking care of the ones who are paying for their over priced houses.
The local representatives, Brenda Helmandollar and John Snow, were great to work with. I wish I could say the same for the rest of this company.
I could see myself recommending Stateson to a friend if the situation was presented to me.
I’m new to this state and don’t know anyone but my son and his wife.
The whole process was extremely smooth. Finished quicker than expected. The building process was very efficient with constant updates. Tristan was quick to answer questions and a pleasure to work with. The finish quality of the home is fantastic! Beautiful home, fantastic quality, even better people.
I am Happy with the maintenance support, Jason have been very prompt to address issue . However after moving into new villa in 6 month itself we had a solid crack on wall between master BR and hall. Not sure if it’s design issue . I strongly believe it’s not a regular crack due to climate change but it’s a big one. This is worrying for us and we think it could come back in future .
I am very satisfied with the sales and construction process.
They have a lot of homes being built at the same time, but it also feels like they take time to listen and understand each individual family's needs/desires.
Denny was encouraging, insightful, and simple to deal with, making the experience a breeze. He always took the time to share and visit with our many visits to our new home. Great asset to Stateson Homes.
The process from inquiring, looking at plans, signing the contract , building and closing could not have gone better. This team is on the ball