Organized, on time (generally), responsive, excellent attention to infrastructure and finishing detail, superior product, great value for the money
We have recommended Simonini for renovations to our friends and neighbors.
This is a tough question. We in fact have recommended Simonini to 2 friends...both of which are building substantial new homes. We do this as a professional courtesy and in the belief that Simonini is a class organization that will apply “lessons learned” to future relationships. In reality, ours was a difficult experience with many hiccups, delays, and mistakes on both ends that resulted in a less than pleasant overall experience. Post moving in, this continues with yard and front walk issues. Individually most\all the folks we dealt with were great...it’s the collective “meshing of parts” that caused most hiccups and unnecessary tension. All that said, we have faith this situation will improve and therefore we feel good about our recommendations to use Simonini and are glad our friends chose to. We are hopeful their experiences will be good ones.
We have already highly recommended Simonini Homes and we will continue to do so in the future.
Great work and very responsive to our needs and our requests.
Recognized Excellence - The superintendent, Dominic was great.
Areas Of Satisfaction - Their communication exceeded my expectations.
Additional Comments - They made building a house easy.
Excellent quality and service. One year follow up was taken care of with no issues. Angelo and team repaired items we didn’t note.
Always responsive to requests
Simonini is an excellent company to work with.
Best building experience ever with Simonini!
Appreciated the process for building (i.e., scheduled, predictable, planned, etc.), high quality, and accountability for delivering on their warranty promise. They were a pleasure to work with, great coaches to us, and created a life-changing experience for us as we built our first home.
They did a great job on our house and we are very pleased.
Simonini is a world class builder and it was a fabulous process! They were a joy to work with.
I was blown away but not only the service, but the detail in which Simonini handled my house build. I don't know how I could have a better home built. If I had to go back and build a home again, I would call Simonini in a heart beat. I could not be more pleased with what they did for me and my family.
We love our new Simonini Townhome. The staff was a pleasure to work. They were and still are courteous, professional and very helpful. Our home was immaculate when we received it after the closing. The quality of the home is superb. Attention to the details and the workmanship was nothing short of a custom home.
Professional approach with great communication. Great company to work with.
We were very impressed with Simonini's attention to details and quality in the entire construction process. The home was completed on time - to the exact week.
It would be a huge opportunity for improvement in communication and follow through.
Simonini builds a quality home and exceeded our expectations.
We have purchased 3 newly constructed homes. Given our experiences, if we were to purchase a 4th, we would want it to be a Simonini home. The people were exceptional and the workmanship is of the highest quality.
Professional, innovative problem solvers, high quality workmanship, very organized, a pleasure to work with, great follow-up for any problems not noted at job completion. John Tammaro and Eric Clay are particularly outstanding to work with.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Simonini Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys