All workers sent to my home were non-english speaking so communication difficult. Must always be aware of what materials are being used to avoid substandard quality of replacement materials. Some agreed upon things were not honored by contractor even with a second reminder. Once job was completed... more
We are very pleased with the painting job done by Fresh Coat. The painters worked diligently. They were courteous with attention to detail. There was a Project Manager who verified the scope of the work and inspected each days progress. They returned the house just as they found it.
We had some issues out there that I should have and I wouldn't recommend them to anyone. The agent was was difficult afer the sales was completed
It was a great experience. It was a very professional job and worked out really well.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sharp Residential as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys