We love our home and the location. However, ever since moving in almost 2 years ago, we have had major issues with our backyard. It was not leveled properly, rocks left in the soil, and then horrible sod put down. We also had drainage issues after every rain storm. Fast forward a year and a half and backyard was leveled again, “new” sod put in. The withers who laid the sod did an absolutely horrible job. It’s not connecting and there are big gaps between pieces of the sod. I am extremely disappointed in the workers doing our yard and the disregard they all seem to have for doing the job right. Be premiered to argue and have numerous hassles about your yard, especially if you’re on any type of slope.
Recognized Excellence - Really liked Tony!
Areas Of Satisfaction - modern look, smoothness
Areas For Improvement - They didn't fall short of any of my expectations.
Areas Of Satisfaction - They exceeded my expectations.
Our experience with Schuber Mitchell exceeded my expectations. The whole process was painless and fast. I would 100% recommend Schuber Mitchell to any one of my friends. Great Company, great people.
Recognized Excellence - Melissa Simmonds with Flatbranch worked with us on our mortgage through Schuber Mitchell and she was very helpful and always willing to answer any questions we had. Tony Grantham was a great help with sending us updates on our home and going the extra mile to make sure we were at ease through the whole building process. Lastly Diana Paige did a wonderful job helping us throughout the signing process!
Areas For Improvement - The only problem we had was with our backyard not being leveled out correctly and that is being fixed. I have no real complaints toward that situation.
Areas Of Satisfaction - I am very satisfied with the whole experience! I was not left wanting, every need and adjustment was taken care of when needed and we had no problems!
Additional Comments - It is very apparent to me that this company is about more than just building quality homes in a timely manner. They truly care about their customers and go the extra mile to pray over your home, and those living in it. They aren't just a business, they're a ministry as well.
We were extremely happy building with building with Schuber Mitchell Homes. We love our home!
Schedule - It actually finished 3 months sooner than expected.
Recognized Excellence - I would like to recognize everyone we worked with for exceptional service.
Areas Of Satisfaction - Our expectations were exceeded that it finished earlier than planned and the quality of the house is beautiful.
Recognized Excellence - I would like to thank Jeramie and his team for a outstanding job, as well as all the trades that took part in this build . Kortney would be so proud of the compassion and love every one has showed with Schuber Mitchell for his wife and 2 little girls . Thank you for a rainbow after the storm. Love Brittany ,Natalie ,Kennedy and my Mom & Dad
Areas Of Satisfaction - Everything was great !
Areas Of Satisfaction - The house inside and out is beautiful.
Additional Comments - A very positive experience.
Recognized Excellence - I would like to recognize Malachi and Michael for their exceptional service.
Areas Of Satisfaction - They met all my expectations
Areas Of Satisfaction - The craftsmanship was really good. They kept in touch when there were changes that occurred.
Areas Of Satisfaction - I think that overall they communicate well and were very polite. It went very smoothly.
While looking for a home in Missouri and moving from Mississippi, I toured a model home that was very close to my son and my 4 grandchildren. I was so impressed with the quality of the home and the neighborhood that I went home and did some research on the company. I am impressed with a lot of things but especially with their dedication to Christianity. The company came in with my grandchildren and my son and blessed the home and allowed them to write scriptures on the framing of the house before the drywall was put up. I actually moved in yesterday after driving up from Mississippi. One of the gifts that I received Monday upon moving into my new home was a beautiful bible with my name embossed in gold on the cover. I am a widow who is making a huge life change in retiring and moving to be near my grandchildren to be a full-time Nana. No one can imagine how it makes me feel to know that I have moved into such a beautiful, well-structured quality home and a home that I can always be proud of, but especially the people who helped to make all of this happen for me. Tony Grantham was absolutely awesome in his emails, texting and answering every single question I have had. The loan company, Flat Branch and Melissa Simmons were just as incredible as Tony. I just cannot say enough good things about the people and I wish that everyone could see my beautiful home. I will always recommend Schuber Mitchell Homes to anyone who wants a smooth process that has been extremely easy and uncomplicated by this great company. I want to thank them from the bottom of my heart for making my life and my huge life change so easy and comfortable and amazingly exciting for me and my family.
The staff at Schuber Mitchell made the home buying process so personalized and special. Amanda and Micheal, specifically, were wonderful to work with.
I have already referred two friends to Schuber Mitchell Homes.
They do great.
It was an amazing experience. You often hear horror stories about building a house, but it was a lot of fun.
I have and will continue to do so. Until they change my mind.
Have lived here just a short time but the few problems I had (minor) were taken care of with one still on hold but not much time has passed. Nothing to do with the home-the mail box needs to be replaced. I've now lived in the house for 2 years and everything is working out quite well. I'd recommend these homes to a friend.
I have been completely happy with how Schuber Mitchell has responded to any repairs that needed be taken care of. What I am not happy with is how the drainage problem in my yard has been dealt with. Although they recently tried to solve the issue, the on-going drainage problem throughout the year has left my yard a mess and it appears that the issue in my yard has not been completely solved.
Areas Of Satisfaction - I was impressed that they had an orientation scheduled before I moved into my home. I have purchased two other new-construction homes and have never had the builder take time to acquaint me with all the features of the home.
Already referred many friends and colleagues
Yes !I would recommend Schuber Mitchell homes to a friend or family !Awesome people to do business with :)!!!!
They were very professional and we were very pleased with the quality of work and professionalism of the company!
Likes & Dislikes - We love the look and the appearance, it is beautiful!
Recognized Excellence - We would like to recognize Amanda Bragg and Bryce Hanson for their exceptionakl service. They were both very quick to respond if we had a question!
Additional Comments - We would recommend Schuber Mitchell Homes if anyone asked what builder to go with!
I think everyone needs a schuber Mitchell home, there well built and beautiful... im telling everyone i know looking for a new home they wont go wrong going with Schuber Mitchell
Communication - I have known what was going on thru the whole process... they are a well oiled machine!!@
Condition of Home - It's beautiful we are so happy!!!
Likes & Dislikes - We love everything!!!!
Design - We love our new home
Additional Comments - We have felt like we are a part of a family!!! We would like to thank everyone at Schuber Mitchell for our beautiful home
Have been Very Happy with my NewHome so well insulated! Smaller utility bills ,so awesome !ThankYou
I would give a five plus.
We already have recommended you.
This is my second home that I've had re-roofed with them and they did a great job. They came out on the weekend to give me a quote and to start some of the work. They were very prompt in responding to all of my needs. I was very pleased with their service and I'm very happy with the end result.
I know for us, we had an amazing experience. Jonathan Stacy, from the moment he came out, he was knowledgeable, addressed any areas we had concerns about. We couldn't have been happier. He was the reason why we went with DHI Roofing. He was professional and very knowledgeable. I could not have ask... more
Tracey Biesterfeldt was very professional, pleasant and helpful throughout this process.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Schuber Mitchell Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys