S + H Construction provides high quality and a strong team!
The service was excellent. The cost was high. I am comfortable calling S+H at any time for a project large or small.
Over the past 10 years, S+H has renovated most of my house room by room. I trust them completely to do the highest quality work. They are the best!
The company and the people at S&H are exceptional! Professional, personable, and reliable. They are everything a homeowner could possibly wish for! They completely deserve their very well-earned reputation!
The S&H team was incredible, and I would highly recommend them. They built a bathroom, laundry room and master closet for our home, and the craftsmanship and thoughtfulness of the team was beyond our expectations. The team was responsible, respectful, clean, and friendly to the point that by the end of the project we felt like they were an extension of our family.
i highly recommend S and H Construction for all building projects. Their work is excellent and they were willing to discuss all aspects of the project and correct any problems to my satisfaction. They replaced the windows in my Bay Village house and redid the window molding and i was very satisfied with the end result.
S&H did an excellent job on our apartment renovation. All work was of the highest quality. The job was completed on time and under budget. Communication and responsiveness were excellent. S&H was a complete pleasure to work with.
The ONLY contractors to hire.
I already have!
S&H are honest, organized, and talented craftsman that reinvented our 1960s condo into an award winning home. They were partners in helping us understand trade-off decisions and transparent in this decision-making. They listened to our perspectives, while also knowing when to guide us to their expertise. We feel lucky to have worked with them and recommend them to all who are taking on a renovation!
S & H took over our project after we had to get rid of a contractor who was terrible. We literally went from the worst to the best ! President, Doug Hanna, and his staff have seen to it that all the sub-standard work performed by the previous contractor was corrected and all continuing work was done right ! The sub-contractors they use are exceptional, always making sure that we, the homeowners, understood the work performed and asked questions to make sure that we would be satisfied in the end. Issues were always addressed and acted upon, without delay, by the project manager and on-site supervisor. I would recommend S & H Construction with enthusiasm to anyone considering renovation work.
The lead carpenter from S&H was an outstanding professional who explained structural issues to us in addition to important design elements such as size and proportion. Our project, an addition to the front entrance, improved its visual appeal as well as your feeling approaching the front door. The carpenter also did a quick survey of houses in our neighborhood built in the same style and period to make sure our new architectural details did not clash.
Communication was abysmal and project took way too long; I think the only reason it was finished at all was because I continually nagged. My complaints were ignored.
Even though they may charge a premium, they are worth it because they are trusted and have an excellent rapport with their customers. They go the extra mile to provide confidence that you are in the best care possible for your home, the design, and safety. I appreciate the people immensely.
Areas Of Satisfaction - They were completely professional the entire time. They were thoughtful about issues regarding timing and budget and truthfully, my house is AMAZING. I could not recommend S&H Highly enough!
S+H did an excellent job as the general contractor for the renovation and small addition to our three-story 100 year old house that included gutting and expanding the existing kitchen, complete renovation of the 2nd floor bathroom, total renovation of the master bedroom and third floor (including a new bathroom), AC system, heating and electrical upgrades, new hardwood floor on the 1st level, insulation, painting throughout and exterior work. S+H provided a detailed estimate of the work prior to being selected and the quality of the project manager, superintendent and sub-contractor's was very good. All of the S+H work was coordinated with their sub-contractors and our custom kitchen/bathroom cabinet manufacturer/installer. We are very happy with the final product. Don V.
We are always pleased with the quality of construction from S+H as well as all of their employees. We continue to use them for all of our home projects.
Both their workmanship, which is top notch, and their customer service, also top-of-the-line, make S&H the go-to construction company in the area. It's ALWAYS a pleasure dealing with them. Their work is beautiful, and they bring tremendous integrity to every project--large and small.
Over the years there have been too many small and large projects to recall. The most recent involved retrofitting our kitchen, installing a deck, gutting and totally remodeling our half bath and overseeing the removal of an antiquated heating system and replacing it with a compact and much more efficient one. Thanks to S+H's in-house range of skills and access to highly skilled subs, none of the projects required the service of an architect or designer. As general contractor, S+H did a superb job of guiding us through each phase of the project and coordinating the subs in a manner that was highly efficient and minimally intrusive on us (who were living in the house at the time of each project). However, nothing was more awe-inspiring than the up-beat atmosphere, trust and mutual respect that all trades people displayed on the job. There could have been no doubt that they have had extensive past history as colleagues and subscribed to common goals and objectives of the task at hand. We were almost sad to see them go when the job was over. (And our marriage was none the worse for wear)
The timeliness, dependability and personal attention of both project manager and job supervisor were top notch. The tight scheduling, basically two months for the entire project (interior demolition -including removing a 100-plus-year-old chimney- installing a heat pump system, then laying new flooring on two levels of the house) was a challenge, but the S+H team was up to it. Thank you!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of S+H Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys