Have you had work done by Royalty Windows? Let everyone know about your experience by leaving a review!Leave review
From start to finish, they were a class act. The salesperson listened to our needs, and met our budget. The work was completed before the scheduled date, and the quality surpassed our expectations. The installers were polite and kept a clean work area. We would use them again.
I had them for a previous job and I called them back to do more work due to their patience and quality of work I received the first time!
Tom C. of Orland Park, IL
Personable project consultant, Gerry and professional installers who arrived on time and finished when promised. Everything went as planned and they made sure to protect the floors and to clean up when through. We love our new bay window that looks out onto the golf course
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Royalty Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys