Lauren and Gene did a great job and the work done was excellent. They communicated well, gave us good advice and helped us make good choices for our projects.
Our experience with Rockland Interiors far surpassed our expectations. Lauren's advice and organization combined with Gene's attention to detail made our complete kitchen makeover a very gratifying experience. The end product is beautiful and so functional. Thank you Rockland Interiors!
The complete process of listening to our needs, recommendations, design, great subcontractors, neat and clean work throughout the construction and finish. One subcontractor was so good that he diagnosed and fixed a thirty year old problem that multiple trades people had no success with. Quality work and nice people! You can't ask for more.
Recommendation from a work associate.
Not at this time but we will readily recommend Rockland Interiors to friends looking for someone to do this type of work.
Fortunately, we are done with projects like this for the near future. Rockland Interiors will get the call when we are considering any other remodeling service.
Thank you for the opportunity to review a business like this that does what they promise so well.
Lauren was wonderful. We really had no idea what we wanted in our new kitchen and she came up with several excellent ideas. She also made full use of odd little spots so no space was wasted. Gene was completely thorough in measuring, aligning, and installing. When we were unsure of what choice to make both Lauren and Gene weighed in on the pros and cons of each. Their professional input was invaluable.
We found Rockland Interiors to be highly organized and professional. They were a delight to work with as opposed to our feelings on a previous contractor. The contracts were written in a clear and concise fashion and there were no “hidden” surprises.
Not only did they adhere to the schedule, they finished early with Gene working Saturdays to ensure we had a working kitchen for Christmas when my mother with dementia was coming over. The kitchen was not just operable but all tile, painting, etc. was complete. They went above and beyond for us.
Lauren showed us cabinetry of different prices and helped us select designs that kept us within our budget.
We were extremely satisfied with both quality of materials and workmanship to such a degree we will use them again in the future.
At the end of each day all materials were put away and floor was hand swept and cleaned.
Yes, which is why we will use them to renovate our bathroom.
We were obviously satisfied with the design and quality of work, but just as importantly we enjoyed a stress free major kitchen renovation. Everyone at Rockland Interiors is so easy to work with.
A friend used them last summer for her kitchen renovation.
We will be renovating our master bath hopefully in late 2018.
I would have liked a little more notice as bills came in. This was a first time renovation for us and we felt there were some costs that we weren't able to plan for. The costs were fair, but we just felt that we weren't forewarned quite enough of them as we went along.
I was most satisfied with the professionalism, kindness, and courtesy in everyone involved in the renovation. I was also satisfied with the flexibility in scheduling work time.
I heard about them from a magazine - Publication New City Neighbors.
Overall, we are very, very satisfied. The project did start a little bit later than we had planned, but also we were informed that they were squeezing us in. So that is certainly understandable. Our job was of a size that they were able to take us a little sooner than they thought. In the end, everything was fine and the project didn't take as long as it should have.
There was a slight slip up with the counter top company. It wasn’t ordered on time and project was delayed over a week.
The design layout and planning the new kitchen.
Through a friend at the paint store.
Not at this time. We highly recommend them.
Bathroom project. We will be in touch at a later date.
Lauren and Gene were both very professional and a pleasure to work with. We very much appreciated that they do not take on multiple projects simultaneously and were able to focus on our project before moving on to the next one. They were both knowledgeable, honest, professional and trustworthy.
They did a great job designing the layout of the cabinets. I would have appreciated more input on design choices (on backsplash, countertops, floors, etc.).
It was great to work with a husband/wife team and not have to be the go-between. They were also extremely trustworthy, honest and professional.
Not at the moment, but would recommend Rockland Interiors to anyone looking.
Master Bathroom in the next year or two.
My only additional comment is that perhaps a different type of material should be used to seal off the rooms to prevent dust/dirt from getting to other parts of the house.
I am waiting on a vent hood to replace mine. Lauren is wonderful to work with.
There were no falling short of our expectations. Lauren is an expert and professional.
The overall layout and design was most satisfying. Lauren made a large kitchen out of our small one.
My contractor, Greg Smith, recommended Rockland Interiors.
My next remodel will be the bathroom in 5 years. I will definitely use Lauren again.
I just want to say "Thank you" to Lauren because she was a pleasure to work with.
I was satisfied with everything.
I heard about Rockland Interiors through a friend.
They did a very good job and I am very happy.
The Primavera team are consumate professionals and genuinely care about the satisfaction of their customers and the quality of their work. A real pleasure to work with.
Two: 1) support for the ordering process (choices, selections, options) 2) Quality of workmanship.
I have already recommended them to friends and colleagues and will continue to do so.
Would recommend Rockland Interiors to friends.
Did not fall short, in fact the they went the extra mile.
Design and installation.
From a friend
Nothing right now.
Through my contractor
Not at this time, but I will refer your business when asked.
No more projects planned except the exterior landscaping, etc.
I found Lauren very patient and thorough, considering we were dealing with a complex and complicated job of designing and creating a whole new kitchen. Lauren has architectural experience as well, which enhanced the process. She is well qualified and also a pleasure to work with!
Rockland Interiors (Lauren) is friendly, knowledgeable, committed to my satisfaction, and resolves issues immediately.
Person (Lauren) is why I used rockland Interiors.
I looked it up.
I recommended them to a home buyer, but never got their name.
great working with Rockland Interiors.
Lauren was a pleasure to work with. She accommodated us with our needs and our price range and she kept on top of things. We are very happy with Rockland Interiors.
They didn't install anything for us. We just bought a product.
They did everything really well. There were just a couple of things I was disappointed in with the cabinet, but it is nothing terrible. I just thought the design could have been better.
I was most satisfied with the relationship between Lauren and us. She understood what we were looking for and tried to find us the perfect bathroom vanity cabinet that accommodated us and our needs.
We heard about them through a contractor.
We have friends who will be doing their bathroom within the next 6 to 8 months.
Our next home remodeling project will probably be a roof repair within the next month or two and a driveway within the next year.
Lauren is amazing, she had wonderful ideas!
As soon as I made the decision she put the order in.
I was most satisfied with the design itself. She did an amazing design!
I heard about them through my contractor.
We used Lauren for our home and we do not need anymore remodeling.
They provided excellent service and I would highly recommend them.
I was most satisfied with the time in which the work was completed.
They are in m neighborhood so I drive by them.
Everywhere ...... There is no happier .....
From a friend....
No ... Though if someone is interested I will definitely tell them of Rockland Interiors...
None unfortunately ...
They did not fall short of my expectations
The best part was that they came to my house to evaluate what I needed, and then the people they recommended to me to do the project.
I have recommended them and my friends are using them now.
Easy to work with
Not for a while
Lauren personally made sure to take care of any issues that came up and was calm when I wasn't. She was a pleasure to deal with!
I was impressed with Lauren's knowledge of her products and her practical recommendations. I had number of specific things I wanted in my kitchen and she continued to revise things until I was totally satisfied.
My contractor recommended them.
I have referred friends to Rockland Interiors.
None at this moment.
Lauren and Margie are a great team to work with and really helped me with the issues on my specific order, which matters a lot to me as a customer. As an amateur home remodeler, we had some delays but I now understand those delays are related to manufacturing which is quite common. Lauren went above the call of customer service to meet with me in person to ensure the issue was resolved. I would recommend Rockland Interiors for anyone looking to really put a great face lift on their kitchen.
The order and estimated completion date of our order slipped significantly due to some issues with last-minute adjustments and manufacturer delays. Lauren and I went back and forth with email communications trying to resolve and Lauren took a trip, in-person, to meet with me and tried her best to resolve the situation. While it is challenging to rate this delay against Rockland Interiors, I wanted to answer the survey based on the question of schedule.
My expectations of the process at the beginning of my order was that we would have our cabinets within 6 - 8 weeks after our order. The process was clear to me upfront but then after trying to better understand the process, I learned it is truly a 10 - 12 week process, at best. In our case it was longer than that because the manufacturer was also behind in their production deadline. The scheduling is not in control of Rockland Interiors.
Margie was an all-star in getting all the logistics resolved and sending over any replacement parts that I needed.
Through a referral.
Not at this moment.
The bathroom is our next project and we will probably address it in 2016.
The staff was very good.
Our contractor recommended Rockland Interiors to us.
Was a little challenging waiting for the counter top since we were living in the house without a kitchen sink. But in the end, all worked out fine.
Emails were answered immediately. Someone was always available by phone for questions.
None-although the kitchen counter had some fabrications issues, Rockland interiors was helpful in ways they could compensate.
I enjoyed working with Rockland Interiors who provided unique ideas for my kitchen.
Not at this time.
Nothing interior. Everything is perfect.
I love my kitchen. Thanks to everyone at Rockland Interiors!
Lauren is very knowledgeable!
Lauren brought a lot of expertise to the design experience.
Gregg Smith of Palisades
Bathroom in about 6 months.