RWB is a company of strong integrity, who builds quality homes.
I have built about six homes moving from city to city and I can say that this was the easiest builder I have ever worked with. I felt comfortable with handshaking as an agreement when every other builder I had to put it in writing.
Recognize Excellence - I would recognize Ann, Greg, And Richard They were phenomenal partners.
I have recommended them to anyone. He is the best!
Likes & Dislikes - Quality of the build. Love the stairs.
Recognize Excellence - Ann was invaluable in getting all to work.
Areas of Satisfaction - Attention to followup service.
Easy to work with. Greg did a great job.
Outstanding builder with great customer service skills
Very pleasant experience. Honest, diligent and superior quality. Richard gave us a price at the beginning and he was good for his word. We really appreciate dealing with honest people and with Richard you will not be disappointed.
We have recommended RWB to multiple friends and acquaintances.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Richard Wallace Builder, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys