Restoration Express were 100% professional, and the did the work the best possible way. Responsive, timely, courteous, and most important- they know what to do and how to do it with minimum damage. I was very satisfied working with them. Heima is the quarterback. She is wonderful!
The people who came to work in my house after a disastrous plumbing even caused by the condo upstairs from me, were extremely efficient, courteous and professional. They did an excellent job.
I have used Restoration Xpress on personal restoration jobs for myself and clients that needed their services. They are efficient, honest and work quickly to resolve all issues. They truly go above and beyond to make sure you understand the scope of work and remediation processes and I would used them again for myself or my clients of the future.
I was very happy with them. I would recommend them to a friend for sure.
I was very pleased with their performance and timeliness of the project. I would recommend them and use them again.
They were very thorough and very professional. They had no complaints from removing the mold to putting it back together.
Everyone was super helpful and extremely efficient. Everything was completed on time and to my satisfaction.
They were excellent and excellent workers. They did a great job.
I was very satisfied with the service. They were diligent, responsive, and fast.
They are an amazing company.
They were very timely and thorough. They got out as soon as possible to rectify the situation.
They were very professional.
Immediate response, very professional and very understanding of working with the terms they were given.
They did a wonderful job.
Reliable, professional and very knowledgeable.
Problem Resolution - They were very educated and they advised on every step.
Punchlist - They did exactly as they advised.
Recognized Excellence - The team leaders, Isaac and Chris, were good.
Areas Of Satisfaction - Everything was excellent. They were prompt, educated me at the beginning of the project how they were going to resolve the issue, and did they exactly what they said they would do. I was happy with the results and it is great.
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Additional Comments - They were professional through the whole process and I would definitely recommend them.
Areas Of Satisfaction - They met all of my expectations, I have not had any problems!
They fixed a water leak and completed mold remediation.
Recognized Excellence - Everyone was great.
Areas For Improvement - They did not fall short in any area.
Recognized Excellence - I would recognize Issac and a few of the guys that did the labour. The crew leader and the people they sent out were very great.
Areas Of Satisfaction - I was most satisfied with their response time.
Additional Comments - They are very responsive, responsible, and communicate really good. I dealt with a few other companies and they by far have exceeded any expectations that I had.
Recognized Excellence - I would like to recognize Issac for his exceptional service.
Areas Of Satisfaction - Restoration Xpress met all of my expectations.
Recognized Excellence - The guy that came out to access the damage was very honest. He stayed in touch with me and gave advice that was needed.
Areas Of Satisfaction - I was impressed by the team. They told me how many days it would take and they were right on schedule.
Recognized Excellence - I would like to recognize Isaac and all of the employees and tech that were on the site for their exceptional service. They were equally efficient and top the line.
Areas Of Satisfaction - Restoration Xpress exceeded my expectations in all areas.
Quality Of Workmanship - Restoration Express is the best I've used in the 22 years since moving to Florida.
Recognized Excellence - I would like to recognize Charles for his exceptional service. He was a gentleman, professional, and available.
Areas Of Satisfaction - Restoration Express exceeded my expectations in many accounts: 1. They got the job done in a timely manner 2. They were very professional. 3. They were very polite.
Additional Comments - I would have no hesitation in recommending Restoration Express to anyone as the most qualified in their field.
Recognized Excellence - Mr. Bitton
Areas For Improvement - No areas.
Areas Of Satisfaction - The exceeded it in all areas. They were smart, quick, clean, and I would recommend them to anybody.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Restoration Xpress as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys