Its a pleasure working with Heima and Charles. They provided great service and excellent customer service.
Very very professional, but friendly too. Very conscious and very efficient. All thumbs up
I didn’t know who to contact for the water damage in my master bathroom so I searched Google and got very lucky when i found Restoration Xpress. I randomly called and I’m so happy I did. Isaac Nahum and his team showed up within a few hours of my call and gave me a quote on the spot. Within an hour of me signing the paperwork Isaac had a team here bringing in the machines necessary to dry out the walls. They told me exactly what they needed to do and they took pictures and documented everything. Each day a team would show up to check equipment and take readings. Each day they showed up there was always a supervisor (they try and have the same supervisor show each day but that can’t always happen) they were always professional and answered all my questions. If i got frustrated they stayed calm and was able to put me at ease. I already recommended Restoration Xpress to a friend and they were very happy with their experience too!!! I hated that I was in the situation to need a company like this but I was very happy I found Restoration Xpress!!!!
Fantastic owner and crew. Pleasure to work with under less than pleasant circumstances. Will recommend.
The supervisor or head tech was absolutely excellent, answered all questions and we cannot say enough about him.
Very Service Oriented, professionals team that was on time, charged based on the original estimate
This was a tough job but the people at Restoration Xpress were efficient, hard workers and polite. The job was finished in no time and the rooms look wonderful....better than new!
They did a good job and would recommend.
great and professional company
My only recommendation, especially as a property manager and homeowner, is Restoration Xpress. No comparison in detail, service, reliability, pricing - in every aspect of the experience!
The people were very responsible and showed up. They abused the system.
Amazing team and everyone has been really helpful! Especially Isaac!
Restoration Xpress did a great a job and followed up with me and they were thorough.
Excellent customer service . Very prompt response . On July 4,2020 I had a broken Fire Sprinkler in a 3 floor apartment unit I called them for help and even though it was holiday I had a team on site within Two (2) hours.
Restoration Express were 100% professional, and the did the work the best possible way. Responsive, timely, courteous, and most important- they know what to do and how to do it with minimum damage. I was very satisfied working with them.
Heima is the quarterback. She is wonderful!
The people who came to work in my house after a disastrous plumbing even caused by the condo upstairs from me, were extremely efficient, courteous and professional. They did an excellent job.
I have used Restoration Xpress on personal restoration jobs for myself and clients that needed their services. They are efficient, honest and work quickly to resolve all issues. They truly go above and beyond to make sure you understand the scope of work and remediation processes and I would used them again for myself or my clients of the future.
I was very happy with them. I would recommend them to a friend for sure.
I was very pleased with their performance and timeliness of the project. I would recommend them and use them again.
They were very thorough and very professional. They had no complaints from removing the mold to putting it back together.
Everyone was super helpful and extremely efficient. Everything was completed on time and to my satisfaction.
They were excellent and excellent workers. They did a great job.
I was very satisfied with the service. They were diligent, responsive, and fast.
They are an amazing company.
They were very timely and thorough. They got out as soon as possible to rectify the situation.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Restoration Xpress as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys