About this company
Regent Homes LLC
Since 2004, Regent Homes has not only been building homes but also creating a developmental niche for itself as a unique company with a visionary stance. Regent doesn't just build homes. It builds beautiful and walkable communities that are traditional neighborhood developments (TND). Regent's TND neighborhoods are patterned after Tennessee's traditional small towns. They're designed with pedestrians in mind. Tree-lined streets and a network of wide sidewalks create a strong pedestrians connection between residential areas, neighborhood retail/office areas, and the neighborhood greens. Streetscapes and architecture are design in a historical flavor. Deep front porches, high ceilings, tall windows, and classic architecture detailing reflect and era gone by. Lenox Village was Nashville's first traditional neighborhood development of it's kind, as well as Regent Homes first TND community. Creation of such traditional neighborhood development was the result of the collective efforts of David McGowan, President of Regent Homes; Rick Blackburn, Vice-President of Regent Homes; and city planners and engineers. This kind of successful collaboration is indicative of the team approach that the company itself uses to produce such impressive homes and communities that pleases customers.
Types of work
GuildQuality surveys
Badges
Customer satisfaction
Reviews 863
Recent reviews
Vimal G.
I was very happy with the sales agent. He gave excellent service.
Jeffery M.
I am neutral on this topic because communication was slow at times, but overall the company did fine.
Mary E.
Most pleasant experience building I have ever had.
Steven P.
I love the home but I would never go through the building process with Regent again, or live in a community still in progress.
Customer in Spring Hill
I was very happy happy with the sales agent. He gave excellent service.
Customer in Nolensville
Regent Homes LLC has left us with a few issues and it seems to be taking a while for anyone to address them.
Customer in Nashville
There is not enough customization allowed.
Customer in Nashville
We found that as a rule of thumb the home is nice. It is about average quality. All of the appliances, plumbing, and electrical were as low quality we've ever seen. It's important to take good notes during the walkthrough and spend every second analyzing and evaluation the acceptable and unacceptable parts of the home because their warranty is short and will leave you out of luck.
Brian T.
I would have to warn a would be buyer that Regent will deviate from the plan and from what you see at a model at their own discretion with no warning or compensation offered for these changes
Haley M.
I was highly dissatisfied with every interaction I had with a Regent Homes Representative throughout the buying process. John Burns, Madison Underwood, Kyla Van der Voort had extremely poor communication and did not make any effort to remove barriers during the buy/closing process. I would never be able to recommend Regent Homes LLC due to never wanting a friend to have to experience all the headache these individuals caused.
Customer in Spring Hill
I really enjoyed our experience building with Regent Homes. They were timely and very professional. We absolutely love our home.
Jamie C.
Overall I would not be able to recommend Regent Homes to a friend. This is my first home built from Regent and it has not been as smooth as I thought it would have been. Throughout the process the sales team and everyone I worked with were wonderful. However, when my home was being built I could see sort cuts being made, sloppy work, and just not up to the standard I thought I was getting from Regent. I brought up issues as they arose, and almost all were addressed, but not to the high standard that I expected.
Gary C.
I had a very good experience with the home building process. The attention to detail helped it get done accordingly. I am very pleased overall
Customer in Nolensville
I think the house needed another work week to finish things. There was a hallway that wasn't painted an a hinge left off of the front door. Several things like that. They hadn't covered the wires the stuck out of the wall. I'm calling tem about those. The wires that attached the alarm system. That wasn't done. There were a few other things.
Aaron B.
I will advocate not doing business to Regent Homes to every person I encounter and may show online the hell we went through with this broken company. If Regent doesn't change I can't imagine how they will stay in business. The delays cost us over $4,000 of expenses not counting the hardship my family had with said closing. I was really hoping that buying a house would have been one of the happier experiences. The "delays happen" attitude of Regent coupled with a broken customer engagement process along with a dysfunctional customer oriented policy and procedure made buying from Regent a horrible decision.
Aaron S.
Very poor communication with each person in the process, multiple missed closing dates, unclear options/ standard features on the house, subpar subcontractors.
Joshua L.
2nd home with Regent Homes. And again, highly satisfied! Their homes are beautiful and have the best products, especially their cabinets and granite from Sims-Lohman.
Kimberly M.
The quality of the finish was poor. The staining on the stairs are four different shades.
Customer in Madison
Not in this life time or the next.
Customer in Mt. Juliet
Right now it is too soon to know about the follow through on the things that they say they are going to do. It is hard for me to know about the follow-through.
T.A.L.
We were treated excellently from beginning to end.
Callen G.
I would recommend Regent Homes to anyone looking to buy a new home in a family-friendly neighborhood.
Jacques S.
Everything was done smoothly so far, so it's good. Any issues that need to be fixed--a bunch of little things needed to be fixed got fixed, and it was fine. I submitted six requests, and they all got addressed fast.
Cecil D.
Enjoying our home
James C.
I was very happy to move into a nice community that was very new.
GuildQuality
Customer feedback report
