Good job on water heater.

The HVAC technician -- Kevin Johnson -- was a pro. I never want an expensive air conditioning repair bill, but I felt like Kevin took a lot of time to diagnose the problem and present me with at least two options.

Pluming expertise, complete and thorough work ethic, and gets the job done right.

See below!

Was pleased to be offered a next day appointment after furnace stopped working. House was cold; thanks to a heater a room was made comfortable. Wound up replacing furnace and adding a heat pump (urged by my brother). Made comfortable almost immediately and very pleased with outcome. Very pleased with Real Plumbers personnel.

Because of the great service I have received 🙃

I Waited over 6 weeks for a new HVAC unit but never got it, poor communication about the situation and finally I went to another company. I own multiple properties and was a loyal customer with Real Plumbers and my first interaction with Warner was such a disappointment.

They did HVAC and plumbing. For the most part, the HVAC and plumbing was fine. It was just that we were doing some work that they didn't relatively have experience in. We were doing some radiant floors, and I'm not very happy with the results, and in their defense they were OK. So, we're still trying to determine the cause of the issue. Their response has been positive; it's just that the issue hasn't been resolved. I'd give them a strong B. I would strongly recommend Warner Super Service for everything except radiant floors.

I have been using Warner Super Service for 15 years. They are very professional. I've used them both at my house and my office. They come put a solution for whatever is ailing our system, so it's great. I would grade them an A.

They are great.

professional, knowledgeable

Excellent customer service! They are very trustworthy and knowledgeable!

They exceeded all my expectations!

I was charged a higher than normal fee for just coming out to see what the issue was. The plumber did not diagnosed the problem correctly. He wanted to put a band aid on it instead of getting to the root of the issue. He also looked at the upstairs bathroom and said he couldn't really tell where the leak was and would charge $350 to cut behind the wall to look. All he had to do was go to the other room and pull the cut out that has been there for over 50 years. Every plumber that has been to the house knows this. He said he was going to send me pictures of the leak he found in the downstairs bathroom. I never received it and was never contacted for scheduling the work until this survey. I have already taken care of the issue with another company that had great follow through and communication with customers.

Real Plumbers did exceptional work.

Very good service and I would highly recommend to all of my friends.

The company was very good and I will use them next time.

We have always had a good experience with Reel Plumbers! But Kevin is our to go guy!!!! We feel like he part of the family!!! We just love him!

I am very unhappy with the company. They did terrible work for me. The company did the work very badly. My AC unit is not working properly and the temperature has been very high. It has been very hard for us to sleep. I have spent a lot of money with this company and ended up having to call someone else. The new company showed me all the bad work Real Plumbers did. If I was not a busy person I would take the company to court and make them pay me back for everything I paid. I do not like problems, but it is not okay what they have done.

They did plumbing for me. It went well. They met the time all right. I did not have to call them back. I'd give Real Plumbers a B+.

If I used them, I probably used them as part of a home warranty. I think it may have been HVAC—I honestly at this point don't know. I would grade them a B.

It was plumbing. Everything is fine. The workers were very pleasant and very neat, and they fixed what they said. I didn't have to call them back out. I'd give them an A+. I've used them several times.

They've done several things for us. We've installed a garbage disposal, and they've replaced two toilets. I'd give them an A.

They've been out there a couple of times. They replaced our hot water heater and clearing out a line, where there has been a clog in the air conditioner condensation pipe. They cleared out the line that drains from the ac unit. I would grade them overall a B.

They did plumbing work. They fixed the problem. I didn't have to call them back out. I would give them an A+.

They did HVAC service. Everything turned out OK, and I didn’t have to call them back for anything. I think I’d give them an A.

They did HVAC work for me. It was a cathode—electronically it was a cathode—they changed the voltage and turned the motor around. That was the problem, and I think we had a heat valve here that kept turning on and off, and that component just blew. The guy identified it immediately and didn't try to BS me and throw in things that weren't relevant. It was positive. We even had a fuse outside, and he tolerated that. I'd give them an A+. The guy got to the problem. Didn't try to throw in things that weren't happening, as has been done in the past. They were very respectful.

They showed up and did their job. They always do. They did plumbing work for me.

His prices are expensive, but he's very professional. He knows what he's doing. I'd give him a B. Real Plumbers did some plumbing work for me, plumbing repairs.

They were efficient and friendly. They installed the heat pump. I would give Real Plumbers an A+.

Real Plumbers is good, but they're expensive. They do good work. They have fixed clogged sinks for me in the past. I'd give them an A. I don't know if I would recommend them because they were kind of expensive.

There was a problem with the dishwasher; it had some clogged lines. They took the lines out and replaced them. And then there was a problem with the faucet, they had to take that out. They had to come twice, I seem to remember to fix these problems. I would grade them an A. The customer service was very good. I was impressed, they were nice people. They came, and they helped.

They did air conditioner work. It was perfectly fine.

They did plumbing work. I would give them an A.

I've been using them ever since they've been in business for over 30 years. He's a good guy. The last thing he did was plumbing in the bathroom. I'd give them an A on everything.

They came relatively quickly. Nothing went wrong; they are just expensive. I would grade them a B. We had a clogged drain at one time, and they did some water heater work for us. I would grade them a B. There were some tracks left in the house.

I think they've got experienced plumbers that do a good job. I don't think they're the cheapest, but I do think that the work is quality work. I'd give them an A.

The diagnosis was clear. The price was OK. He did the work quickly. It was just great— happy, happy, happy. There was a sink that was blocked. He figured it out, and we agreed he would replace the disposal. He did all of that. He had one in the truck. It was great. I would give them an A.

It was good. They were quick, and they were clean. They installed a new hot water heater. I would give them an A+.

The experience was as described, it was done quickly, and a reasonable price. They've worked here a couple of times. They replaced some pipes and some faucets. They deserve an A.

I thought their fees were overly priced, but that's the only complaint I have. They installed a new gas furnace and a new hot water heater. I'll say it's a B.

I do remember it being positive. I would have remembered if it was negative. I believe it was air conditioning work. I'd rate it A+.

They were available when I needed them. They showed up when they said they would show up, and they solved the problem. They did air conditioning repair for me. Real Plumbers gets an A.

It took longer than what we actually expected to get it fixed because they had to wait for a part. They were doing A/C and heat work for us. I'll give them a B. I didn't like the thing. I applied for credit through them, and then when they knew how much credit I was getting back, they were like, 'Oh, our price is $800'—which was more than what I'd applied for. I was like, 'OK.' They didn't give me a price upfront. Our unit's still working as of right now.

Real Plumber did a really good job. They're very—on a scale from one to five, I'd give them a five. They did some toilet work for me. I'd give them an A+ across the board.

They were very good. They fixed my sink. My experience with them would be rated A overall.