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USI All Purpose Windows and Doors failed to meet my expectations and honor their agreements. The quality of the windows is satisfactory but the interaction with their staff is a negative experience. It is not worth the investment of employing their services.
Champion's windows are top notch, but problem solving is nonexistent. Offering excuses does not solve problems. Providing solutions is what a customer wants to here not excuses.
I understand that all the homes in this area are trying to be sold quickly, but the craftsmanship needs to be adhered to. It is one of their marketing tactics and it was sub-par from what I experienced.
With the exception of the old bathroom tub and walls removal guy, who was like a bull in a china shop with his music blasting away, the rest of the crew was very professional, kept us informed of their procedures and answered any questions we had about the steps they were taking to put our walk-in s... more
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