Additional Comments

Additional Comments - Great experience from start to finish. I would highly recommend Preferred Home Improvement.

Current Referrals

Current Referrals - I have mentioned Preferred Home Improvement to everyone I know who is thinking about doing work.

Recognized Excellence

Recognized Excellence - Mike was excellent and great with communication, which was huge for me.

Additional Comments

Additional Comments - It’s nice to get the product and professionalism

Preferred Home Improvement was professional, timely, and did the job exactly as described. When there were issues, they communicated well and addressed them.

Areas For Improvement

Areas For Improvement - Preferred Home Improvement did not fall short of my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize the owner for his exceptional service. He was top-notch.

We are very happy with the services provided by Mad City Windows & Bath. They were terrific!

Overall, we were extremely happy with all of the work done at our host post-tornado.

Recognized Excellence

Recognized Excellence - We are very appreciative of Mike Sr. And Mike Jr.’s guidance, support, and expertise in helping us get through this process.

Areas Of Satisfaction

Areas Of Satisfaction - The final product, especially the deck, really exceeded our expectations.

Additional Comments

Additional Comments - As stated earlier, we are extremely satisfied with all of the work done and wouldn’t hesitate to use PHI in the future.

Recognized Excellence

Recognized Excellence - Mike was great to work with as were all of the workmen at our job. I wish I knew their names to give them all a shout out.

Areas Of Satisfaction

Areas Of Satisfaction - the quality of work was excellent and I am a stickler for organization and neatness and every night the job site was left neat and orderly.

Areas For Improvement

Areas For Improvement - They didn't fall short in any area. This is the second job we have done with Preferred Home Improvement. They have been very good to work with, and I would highly recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - I was most pleased with the end result. It is exactly what we were looking for.

Mike and his team were highly professional and a pleasure to work with. It is refreshing to work with a company that takes pride in their work and has outstanding craftsman.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the overall product, the level of workmanship, and the professionalism of their contractors on the job site. I was especially satisfied with the workers that were here on site and how hard they worked.

Recognized Excellence

Recognized Excellence - Mike, the owner, was fantastic. The carpenter, Rusty, that did our deck was outstanding. Igor, the team lead that did our siding, did great work.

Recognized Excellence

Recognized Excellence - The installers were so professional and meticulous in their work. They were true tradesman that were focused and took pride in their work.

Areas Of Satisfaction

Areas Of Satisfaction - Attention to detail and meticulous tradesmen that installed out new back patio door.

Additional Comments

Additional Comments - Overall a great experience from receiving our first quote from Mike to instillation day. On time, on budget and I would highly recommend Preferred Home.

Areas Of Satisfaction

Areas Of Satisfaction - The design and quality of the deck met my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with Mike, the owner. He took a personal interest and showed up on site to make sure the planning was properly done in advance before the job started, and dropped in while the job was going on.

Nice people, easy to work with, responsive to all my questions. We were very satisfied with the results. Mike offered suggestions and shared experiences. The cost was fair and more reasonable than others and there were no surprises. The job was done very timely. Highly recommend Preferred Home Improvement.

Areas Of Satisfaction

Areas Of Satisfaction - We were really happy with their responsiveness to calls and questions. Mike would check the job personally as well, which we appreciated.

Recognized Excellence

Recognized Excellence - Both Mike's made us feel really comfortable with the job they did.

Additional Comments

Additional Comments - Really happy with the way the house turned out. We have gotten many compliments on how nice it turned out.

Areas Of Satisfaction

Areas Of Satisfaction - Excellent customer service and communication

Very much so!

My overall experience with Preferred Home Improvement was outstanding. Mike D’Amario (owner) has a strong focus on quality and customer satisfaction, very fair and transparent pricing, and demonstrated excellent communication and flexibility throughout the entire project. He served as a thought partner, helping us make good choices and adjustments along the way. Finally, his employees were professional, friendly and trustworthy. Once the project was underway, there were zero delays along the way. We are thrilled with the outcome of our very large home project, which was a complete re-do of our home’s exterior.

Areas Of Satisfaction

Areas Of Satisfaction - Flexibility and communication throughout the project. Strong focus on customer satisfaction and quality.

This has been a great experience!!! Preferred was courteous and made sure that I was completely satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - Communication was very good. The willingness to correct any and everything that was not exactly the way I wanted it.

Recognized Excellence

Recognized Excellence - Rashawn was extremely friendly and pleasant. Mike was outstanding.

Mike and his team did our major home renovation and we are thrilled with the results!! We had stucco removed and replaced with Hardie board, all new windows, doors, shutters, soffits, gutters and downspouts. We also added a front portico and pent roof over the garage. Mike and his team provided high quality workmanship and were extremely professional. It looks amazing!! I also appreciated their communication throughout the process. Some of the work needed to be adjusted as the project was in process and Mike was great at listening and incorporating our requests. 100% recommend Mike and his team for your next home project!

Follow Up

Follow Up - Mike and his team did our major home renovation and we are thrilled with the results!! We had stucco removed and replaced with Hardie board, all new windows, doors, shutters, soffits, gutters and downspouts. We also added a front portico and pent roof over the garage. Mike and his team provided high quality workmanship and were extremely professional. It looks amazing!! I also appreciated their communication throughout the process. Some of the work needed to be adjusted as the project was in process and Mike was great at listening and incorporating our requests. 100% recommend Mike and his team for your next home project!

Recognized Excellence

Recognized Excellence - Mike, yuri (window installer) both finish guys

Preferred Home Improvements does outstanding work. They go above and beyond to ensure the final product is exactly what we are looking for. The primary goal is to get exactly what you had in mind for the project. Their workmanship is outstanding!

Clean & Safe

Clean & Safe - They really excelled at keeping the job site safe and clean. We would give them a higher rating on this statement if possible.

Areas Of Satisfaction

Areas Of Satisfaction - We were most pleased with the ease with which we worked with the owners, the quality of their workmanship, their willingness to work with our design terms, and their interest in ensuring we had the best materials installed. They made sure the materials were installed correctly, so the final product was everything we hoped for and more.

Areas Of Satisfaction

Areas Of Satisfaction - The exterior of my house looks amazing. I receive compliments daily. We have new windows, roof, and Hardie board siding.

Preferred Home Improvement was extremely professional. They addressed all of my issues. They were always responsive when I had concerns or questions. I would highly recommend them. They were great to work with!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with my experience in the area of the general organization of how the project was conducted. They kept things clear while meeting schedules. They did what they promised they would do.

They are very professional, very down-to-earth, and I felt very comfortable with everyone that showed up. They showed up on time and came every day, weather permitting. We did have an emergency situation with bad weather overnight. We noticed water coming in after they had put siding up around the window. They were there at 7:00 AM to handle that before anything was damaged. We were very, very pleased from the beginning, middle, to the end.

Areas Of Satisfaction

Areas Of Satisfaction - I was very surprised at how punctual they were every day, and how consistent they were on the job. They worked really hard.

Areas For Improvement

Areas For Improvement - Preferred Home Improvement didn't fall short of any of my expectations.

Preferred Home Improvement respected my property and completed the job in the timeframe that I was told.

Areas Of Satisfaction

Areas Of Satisfaction - Preferred Home Improvement met/exceeded my expectations because the timeframe was right on target.

Quality Of Workmanship

Quality Of Workmanship - The crew was incredible - worked through a very harsh winter and did a phenomenal job

Schedule

Schedule - Even with some additional changes that we added in they still finished on time and within budget.

Recognized Excellence

Recognized Excellence - The crew that did the siding were awesome. And Mike and Mike were always there to guide us. I have recommended preferred to everyone I know that is looking for siding

Areas Of Satisfaction

Areas Of Satisfaction - All of them. They even communicated with my electrician directly to make sure that they were not stepping on one another. It made it easy for me.