We had our kitchen remodeled, and are so happy with the results. They did a beautiful job! The sub- contractors were excellent, everything went very smoothly. The whole PHC team was great to work with!
It was unbelievably easy to work with Precision HomeCrafters.They are very professional, respectful, they show up on time and deliver quality work. I can not say enough about them.Philip McClain is amazingly good at what he does. Phillip is very thorough and on top of everything. Joshua Dean was nice to work with and did a great job setting everything up.
Precision HomeCrafters delivered on everything they promised. From the beginning stages of receiving a quote to the delivery of a completed bonus room (that exceeded our expectations), they were professional, courteous and gave us a finished product that our entire family is thrilled with. We highly recommend using them and would certainly use them again. On a side note, they truly went above and beyond--after having an earlier than expected arrival of our second child, they brought us an amazing dinner while our project was still underway. We're not sure of any other company who would treat us so well!
Precision HomeCrafters entire team is professional, knowledgeable and went above and beyond to ensure my satisfaction of the room remodel. Their attention to the smallest of details within the scope of the project showed their commitment to the quality which they delivered 100%. I will both recommend and use them in the future!
Areas For Improvement - Absolutely none
Areas Of Satisfaction - My designer Holly was on the job site constantly and would not accept anything but perfection . She is very knowledgeable and available. I trusted her completely. My kitchen is wonderful and exactly what I wanted. Thank you!
Lead Source - A friend
Areas Of Satisfaction - I was most satisfied with the end product. What we wanted was fulfilled.
I am very happy with the work Precision HomeCrafters did for me! They were able to complete my major renovation in a timely manner. My kitchen looks just like one of Precision HomeCrafters in their brochures after completion. Very professional organization with really good subcontractors.
Areas For Improvement - They did not put Ram Board down to protect the new flooring. The flooring was damaged as the renovation progressed. That being said, Precision HomeCrafter did make it right and repaired the damaged floors at no additional cost.
Areas Of Satisfaction - The Precision HomeCrafters employees Joshua and Philip were excellent! They showed up every morning at the agreed upon time. If they were running late, they would give me a call to let me know they were running behind. I was very happy with how the contact was setup with weekly payments based on what work has been completed.
Lead Source - I met the owner, George Williams at the Pelham Home Building and Remodeling Showcase at the Pelham Civic Center. I sat in on one of his seminars.
I was very satisfied with Precision HomeCrafters and their professionalism, quality of work, and scheduling. Everything worked well and I was very pleased with all that they did.
Areas Of Satisfaction - I was most satisfied with their quality of work.
Areas Of Satisfaction - I am most satisfied with the job they did and it was in the time they promised,
Lead Source - I went to the Better Business Bureau looking for contractors. They had a good rating.
I couldn't be more pleased with the quality and performance of PHC. They have great design expertise and first rate contractors.
Areas Of Satisfaction - Great project design expertise and the highest quality subs. Particularly electrical, cabinetry, and HVAC.
Areas Of Satisfaction - Staff was professional & courteous.
Lead Source - We attended church with the owners
Areas Of Satisfaction - Tailored the home modifications to the owner's specific needs.Referred owner to helpful suppliers for needed materials/tasks.
Lead Source - Owner was pleased with the company on occasion of previous work performed.
Areas Of Satisfaction - I was very pleased with their ability to work with an undefined vision.
Areas For Improvement - no big issues. The weather really made it difficult to complete the painting quickly but they certainly worked when they could and often when it was pretty cold. Not sure we really had a schedule clearly defined.
Areas Of Satisfaction - Josh was very responsive and answered all of my many questions, especially misunderstandings about the cost of everything. He quickly resolved each issue. Also, the shingle vendor dented a new gutter and you replaced it without question. I really appreciated that.
Lead Source - my neighbor used Precision and highly recommended you.
Areas Of Satisfaction - Precision Home Crafters did an excellent job of planning and scheduling the work.
Lead Source - I was looking for new windows. The guy that sold the house to me recommend Precision Home Crafters to me.
Areas Of Satisfaction - I hired George because I know he's going to do a quality job and do it right.
Areas Of Satisfaction - My home improvement project significantly added to the functionality of my home. Everything was done in a first-class way. In other projects in the past, with other companies, I have been left with a feeling of having to "settle" for something less than what I would have liked to have had. With this project, I have been totally satisfied, and there has been no settling. The team projected what costs would be for different parts of the project, I made decisions based on their projections and my budget, and the end product was wonderful. I would definitely work with Precision HomeCrafters again.
Lead Source - Referral from others who worked with this company.
My wife, and I have been in shear agony trying to find good contractors. These guys came along, and I was very skeptical. We had bad experiences so many times before. These guys are just very, very good. They have great attention to detail, and are great letting us know when they are going to arrive... more
Fresh Coat Painters did a good job. There was a misunderstanding about what type paint we wanted and we didn't realize it until after they had painted the entire house. We were on a tight schedule and Jerry had a team come in and repaint the entire house right away. We appreciate his standing beh... more
We are very pleased with all aspects of the job. They did what they said they were going to do.
We had a great experience with The Kohler Bathroom Design Service. I hope they will expand to Kitchen Design as well. Our designer would outstanding! We are so pleased with the final project plan.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Precision HomeCrafters as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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