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They were just very, very good. He went overboard. When Mr. King came to my house he fixed my roof, and patched it. Then it hailed that night causing a lot more damage. I was very thankful and grateful for him before he got the contract. They are terrific.
I loved the Kohler Design Service. Living in a remot area it was such an easy process without having to drive around to look at samples and â€œshop aroundâ€. The design pictures, which included all the products I selected, were amazing and really provided a vision of my future master bathroom. I... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Plumbing Contractors Hub as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys