I have been dealing with Philadelphia Gas and Electric for 15 years. I have been very happy.
Michael Toran was great and very informative. I learned a lot from him. He was very knowledgeable. His associate was great.
I really do not know enough people to be able to recommend these services
Friendly, knowledgeable, fast, and skilled
Philadelphia Gas and Electric was very professional and worked quickly!
Very professional timely and friendly service
The technician came in on time and took care of the problem immediately. He was knowledgeable and explained everything. I felt that the price was on a high end, but worth it. Would definitely recommend.
Philadelphia Gas and Electric provided quality service and good communication.
Real professionals from start to finish! Incredibly knowledgeable and helpfull! Top quality workmanship! You will be very satsified if you hire them!
Philadelphia Gas and Electric's owner was very thorough in explaining everything. He honored my request to itemize things. I am glad everything turned out well.
I was very impressed and completely satisfied with all of the communications and the work!
Honest, communicate clearly and always follows up. Highly recommended!
Recognized Excellence - From start to finish job well done, communication was excellent, theses guys are the best
The team was very professional. They made sure that I was informed about the product that we have just had installed. They cleaned up behind their self. I could not be more happier.
I am. Very pleased with the work and the price.
Communication - Throughout the entire process starting with Mike Toran’s assessment of the entire project and very detailed proposal for the work, I was kept very much aware of my options and given a very fair time frame to make a decision on the project. Mike Toran is extremely knowledgeable in his field and gave me a comfort level that made our decision to use PGE, a very easy one.
Their work is high quality, and at a good price. I recommend the purchase of their service plan!
I think they are great.
The team at Philadelphia Gas and Electric did an excellent job on my AC replacement. This was a tricky installation, but they had enough experience and expertise to recommend the best solution, and then did some great creative problem-solving to get the job done. I'm very happy with how it turned out and would highly recommend them.
Mike and PGE are very responsive, trustworthy, professional and perform quality work.
I never met a guy who loved his job so much. The work was well done, reasonable and happy to have found him.
They gave me a very thorough analysis of what the problem was with my furnace and made recommendations that made sense to me. The heating has been good in the house since it was installed.
Mike and his crew did a very nice job with my furnace and central AC installation. They got everything done in one day and Mike gave me a complete walkthrough of system operation. Mike is very good at providing clear detailed responses for any customer questions.
When you call P.G.& E they will have someone to call you back and come over the same day to look at your unit.Yes i would recommend PG&E to family and friends.
They are very professional and spend a lot of time with the customer explaining what is happening.
Philadelphia Gas and Electric did an excellent job, and I would use them again!
They were responsive, did what they said they were going to do, and the equipment we installed is working as promised.
They have been a good company. Whenever we need a support call, they answered immediately or come the next day. I find them to be reliable and great company.
Communication - Every time something is wrong they go up on the roof. Scott would take a picture and show me what the part was, what the problem was, what the solution was, and how to prevent it. I really appreciate that.
I first had PG&E sell me my current home heater and after several years I am still satisfied with my purchase and installation
Areas Of Satisfaction - Installation is of very high quality. Personnel are the best.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Philadelphia Gas and Electric as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys