I have been singing your praises since my first interactions with your company.

Trust

Trust - The crew went beyond my expectations! I benefitted from advice and clear explanations of what was going on.

Punchlist

Punchlist - Once supplies were available, work was quickly finished. Your employees went above and beyond to get my place in order.

Areas Of Satisfaction

Areas Of Satisfaction - Everyone connected to the remodeling project at my place was considerate, and accomplished their part efficiently. I LOVED how carefully debris was cleared during and away after work was completed. All of my questions were always answered. I was treated with the utmost respect and consideration!

Additional Comments

Additional Comments - True to all promises... I love the home I live in now.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectation with the scheduling, timing, and customer service.

Satisfied with Perez work and expertise Will not hesitate to call them for other projects.

they were reliable and very professional

This is our second major project with Perez Design/Build Remodel and we have been pleased with both projects!

Perez did a great job from the initial sales/site visit through review of the final punchlist. Perez was very patient with me as I made the big decision to proceed with a whole home remodel and also as I took the time to consider and make the many large and small decisions that were needed. Examples of these decisions are: where to remove and add walls and add a ceiling beam, the best HVAC system and where to put it, new attic insulation in the rafters, the locations, type, and brand of new windows and doors, the locations and types of ceiling lighting/light switches and electrical outlets, the type of flooring, trim, and cabinets, choices for a fancy glass, tile, and stone shower, a new electrical panel, an improved roof line for the front porch, and a new concrete front stoop and sidewalk. Since my house was mostly hand-built by my ancestors, it took a lot of workmanship to bring it up to modern standards and make it really nice.

Expertise

Expertise - Perez has great personnel with the expertise to complete a complicated project. The key people we engaged with included the Project Consultant (initial iterations on project scope and cost estimate), the Designer (floor plan/electrical), the Design Manager (cabinets/flooring/trim), the on-site Project Manager, and the Office Manager. All these people had incredible knowledge of their areas and were very professional.

Schedule

Schedule - Perez beat the agreed upon schedule. Perez personnel were on site almost every day; there were no big gaps in their focus on completing the project as efficiently and quickly as possible while still doing a high quality job.

Construction Quality

Construction Quality - One ding on the quality of materials and workmanship is that on some of the wood trim the top coat was allowed to pool such that it looks a little bit like a raised area of gray glue. This isn’t noticeable to anyone but me, but since I dust the trim, I noticed it. Given the massive amount of work on my whole home remodel, this is minor. Also, the internet connectivity wasn’t wired correctly and we ended up finishing that ourselves. The rest of the work was done extremely well.

Communication

Communication - Overall Perez did a great job communicating with me.

Problem Resolution

Problem Resolution - There were very few problems in my Perez remodel. At one point we had to pick a different version of white for my siding, as the prior choice was not available, but this was easily done. At the end we realized we needed a front stoop, since the porch was too high for just one step up, so Perez was able to sub-contract very quickly for a new sidewalk and stoop. It would have been really inconvenient for me to try to arrange this myself, and I probably would have had to wait months to get the work done.

Clean & Safe

Clean & Safe - The job site was kept clean and safe over the 19 weeks that construction was occurring.

Punchlist

Punchlist - Perez was flexible and let me start my own punchlist since I happened to be in town before they were ready to do their punchlist. Of course, since my list was done early, it had a lot of minor line items. Perez quickly completed all the items.

Areas For Improvement

Areas For Improvement - Perez met all of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Perez exceeded my expectations in their structural engineering knowledge of how to add a ceiling beam to preserve structural integrity while removing parts of two walls. The two walls made all the existing rooms very small and hard to furnish and hard to use. We now have a large living room that is a much nicer gathering place. Perez was able to get my new floor pretty much flat, even though my home had been slowly built up over many decades, pushing out in 3 directions, and I was worried the floor would be a headache. Perez exceeded expectations in terms of design (cabinet/countertop/sink/shower materials/colors, trim material/color, and wall color); everything looks great. Perez met my expectations for the demolition of the existing walls, two chimneys, and a brick floor section in one room. Perez also did a good job with spray foam insulating my attic and switching from an oil furnace to a dual heat pump/propane HVAC, which they were able to install in the attic so that I have more square footage for the living space.

Lead Source

Lead Source - I found Perez by doing an internet search. Over a period of months as we decided what we wanted done, I developed the trust in their expertise and business ethics to hire them for the whole home remodel.

Additional Comments

Additional Comments - I was pleasantly surprised that the construction phase was close to zero stress. All the details were ironed out prior to the work starting, and we were able to stay with that plan. The Project Manager was very capable and easy to talk to.

We knew we could count on Perez every step of the way in our kitchen remodel. Someone always got back to us if we had a question.

Areas Of Satisfaction

Areas Of Satisfaction - A wonderful job putting my new kitchen and also guaranteeing work they did 2 years ago.

Areas For Improvement

Areas For Improvement - There were problems with the subcontractor, but they were extremely responsive in addressing that and making it right, so I don't hold them responsible for it.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations in resolving issues and communicating. They were extremely responsive.

Additional Comments

Additional Comments - I would definitely recommend them and reuse them.

So far it has been a good experience

I have recommended them to several friends. The ones that used them are quite happy. They are not the least expensive, but they are very good at what they do.

The Perez team was great to work with. They were able to move walls around and retain old moldings, doors etc seamlessly. The new floor plan works very well and blends beautifully with the character of our 1930’s house. The quality of the work is excellent. Tracy patiently worked with my daughter revising choices of tiles and other details. Overall extremely pleased with the results.
Thanks for making this project fun!

They all knew their stuff and did a great job.

Communication

Communication - Yes, Perez Design/Build Remodel communicated with me effectively.

Problem Resolution

Problem Resolution - Yes, Perez Design/Build Remodel effectively addressed and resolved problems.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations. It is a 200-year-old farm house. We are very happy with the work they did.

Lead Source

Lead Source - I heard about Perez Design on the internet and I started talking to other people, and they told me they were good to work with and top-notch.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the workmanship exceeded my expectations.

We got what we paid for. Excellent quality and workmanship and attention to details.

Supervisors stayed in touch with us and kept everything running smoothly

Perez Design/Build Remodel is very dependable.

We have already recommended Perez to friends. We find the people there pleasant to deal with. They respond to phone calls quickly and the workmanship has been great.

I had a phenomenal experience with the whole team at Perez and their subcontractors. Adam, Tracy and the entire team were awesome to work with. They were kind, respectful of my home and my time. Their structure and design process left me feeling confident that the project would stay on track and there would not be surprise costs along the way. I had a pretty good vision of what I wanted my design to be and Tracy and David were awesome at helping me bring it to life! Once the project started, each phase was completed quickly and efficiently which speaks to the expert skills of everyone involved. Jay and Mike were a fun pair to have in the house during construction and they move at warp speed! Ray (plumber) is one of the nicest men I’ve ever met and also an expert in his field. There was quite a bit of electrical work to be done and Jordan often stayed late to finish on time. The final result met my expectations and beyond! My family and friends were thoroughly impressed and I have a beautiful home that I’m super proud of. I already have another project in mind and will surely be using Perez again!

They did what they were supposed to.

Great company and wonderful customer service

There were several disappointing issues with the sitting room renovation but the final vision for the room was achieved.

Not having to worry about coordinating multiple contractors/companies on our own was a huge plus for us. We knew this job was going to be rather large and would require a lot of communication so having one single contact point for questions/updates was probably the biggest selling point besides the quality of work Perez is known for.

We basically showed up to the showroom when requested so we could pick out the materials and go over designs but that was as far as our "work" on this project went. Which was nice considering we barely have time for anything outside of our daily schedules.

The hardest part was the wait for the job to be completed (which was on schedule). We were incredibly eager to see the final result and couldn't have been happier when we did.

Very unorganized job

From start to finish, our bathroom remodeling project was awesome! Jason was right on top of things and all staff members and workers were outstanding. The final product is absolutely beautiful!

We have recommended Perez several times to people who spoke of having trouble finding someone who would respond to a request for estimate. Perez always responds.

They were very professional and prompt. They did very good work.

The whole experience was excellent. Perez was extremely punctual throughout the process. Always felt like we were in good hands.

They did quality work, great communication and interaction with workers.

After having had some bad experiences with other contractors and subcontractors, I am relieved to have found a contractor I can feel confident about hiring in the future and recommending to friends. 👍🏻

Will definitely call again for future projects. Chris and Charlie great to work with. They went above and beyond in their personal interaction and communication and work is excellent!

They were professional, courteous, timely, and very easy to work with!

Overall, we’re very satisfied with the completed project. Our dark, dated, compartmented kitchen became a bright, modern, open space for us to enjoy.

Their process is well thought out, they establish a GMP, and their field staff make the tough process almost enjoyable! They are also responsive and do what they say they will do, when they said they would do it.

I already have!

I am extremely pleased with the quality of the work performed by Perez Design Build Remodel. The process was smooth from the planning stage through to completion. All staff were professional and personable. It was a pleasure to work with such dedicated professionals.

Yes. Everyone who sees our kitchen asks who did it. I always praise Perez and urge them to call if they are planning a remodel.

We hired Perez to remodel our master bathroom. They blew past the contracted start date without a phone call on the status. It took over 2 weeks and 5 unanswered phone/text messages to get a hold of the project manager to start the project. Pieces of wood with nails sticking out were left in a main walkway. Our drain pipe to our washing machine was cut without notifying us or our project manager. We unknowingly did laundry and gallons of dirty water drained onto our garage floor. We were never presented with a schedule, and I was told on 12/23 that I could paint over Christmas (12/24-12/26), and they would finish the job on 12/27. Materials were stored in our hallway and right outside our children's bedrooms for weeks without asking us for permission. They are age 3 and 6; they easily could have been hurt or the materials could have been damaged.

I have already recommend to friends to Perez. Our entire experience from planning/design to actual construction/clean up was spectacular.

They kept in touch with us. If anything occurred, they were in touch. We greatly appreciated that

Project was to take about 2-3 weeks to completion, once all the parts were received, Project actually took nearly 2 months, not happy with that.

I would most definitely recommend Perez for an exterior remodel. We had been craving a craftsmen style home. Perez made the conversion possible with our 1950s ranch style cedar home. We are very pleased with the outcome.

Process was efficient and methodical from the start. Very clearly outlined expectations and objectives. Clear budget and cost outline. Totally transformed our home with this remodel.

They were just fantastic to work with.

I would say it was fast. It was efficient. They did the work as promised.

Satisfied with overall job ! No complaints

Responsive service

I was disappointed because I did not receive any detail of the amount of material used on my house. I have a concern because there was at least a $1000.00 dollars in material left over and that causes me some concern.

very professional all employees

They are a good company, reliable, and have good craftsmanship.