Not having to worry about coordinating multiple contractors/companies on our own was a huge plus for us. We knew this job was going to be rather large and would require a lot of communication so having one single contact point for questions/updates was probably the biggest selling point besides the quality of work Perez is known for.
We basically showed up to the showroom when requested so we could pick out the materials and go over designs but that was as far as our "work" on this project went. Which was nice considering we barely have time for anything outside of our daily schedules.
The hardest part was the wait for the job to be completed (which was on schedule). We were incredibly eager to see the final result and couldn't have been happier when we did.
Very unorganized job
From start to finish, our bathroom remodeling project was awesome! Jason was right on top of things and all staff members and workers were outstanding. The final product is absolutely beautiful!
We have recommended Perez several times to people who spoke of having trouble finding someone who would respond to a request for estimate. Perez always responds.
They were very professional and prompt. They did very good work.
The whole experience was excellent. Perez was extremely punctual throughout the process. Always felt like we were in good hands.
They did quality work, great communication and interaction with workers.
After having had some bad experiences with other contractors and subcontractors, I am relieved to have found a contractor I can feel confident about hiring in the future and recommending to friends. 👍🏻
Will definitely call again for future projects. Chris and Charlie great to work with. They went above and beyond in their personal interaction and communication and work is excellent!
They were professional, courteous, timely, and very easy to work with!
Overall, we’re very satisfied with the completed project. Our dark, dated, compartmented kitchen became a bright, modern, open space for us to enjoy.
Their process is well thought out, they establish a GMP, and their field staff make the tough process almost enjoyable! They are also responsive and do what they say they will do, when they said they would do it.
I already have!
I am extremely pleased with the quality of the work performed by Perez Design Build Remodel. The process was smooth from the planning stage through to completion. All staff were professional and personable. It was a pleasure to work with such dedicated professionals.
Yes. Everyone who sees our kitchen asks who did it. I always praise Perez and urge them to call if they are planning a remodel.
We hired Perez to remodel our master bathroom. They blew past the contracted start date without a phone call on the status. It took over 2 weeks and 5 unanswered phone/text messages to get a hold of the project manager to start the project. Pieces of wood with nails sticking out were left in a main walkway. Our drain pipe to our washing machine was cut without notifying us or our project manager. We unknowingly did laundry and gallons of dirty water drained onto our garage floor. We were never presented with a schedule, and I was told on 12/23 that I could paint over Christmas (12/24-12/26), and they would finish the job on 12/27. Materials were stored in our hallway and right outside our children's bedrooms for weeks without asking us for permission. They are age 3 and 6; they easily could have been hurt or the materials could have been damaged.
I have already recommend to friends to Perez. Our entire experience from planning/design to actual construction/clean up was spectacular.
They kept in touch with us. If anything occurred, they were in touch. We greatly appreciated that
Project was to take about 2-3 weeks to completion, once all the parts were received, Project actually took nearly 2 months, not happy with that.
I would most definitely recommend Perez for an exterior remodel. We had been craving a craftsmen style home. Perez made the conversion possible with our 1950s ranch style cedar home. We are very pleased with the outcome.
Process was efficient and methodical from the start. Very clearly outlined expectations and objectives. Clear budget and cost outline. Totally transformed our home with this remodel.
They were just fantastic to work with.
I would say it was fast. It was efficient. They did the work as promised.
Satisfied with overall job ! No complaints
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Perez Design/Build Remodel as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys