There was a big communication gab with the supplier and the company, it caused a lot of stress in the family, and we were told things and different things happened
They were able to walk me through every step of the process. They were able to answer all the questions that I had. The 3D design was awesome because I knew exactly what it was going to look like.
They did excellent work. They did what they said they was going to do. And finished in a timely manner. They was done sooner than they had expected.
I would definitely recommend them.
Your project consultants are the face of your company to the customer, and your estimation one of the initial steps in the entire process. Because I was blindsided with an estimate increase due to some sort of calculation error, I struggle with recommending you to someone else because the same thing may happen to them.
This is an excellent company to do business with.
The work was done when scheduled. The workers were very courteous and the job was done very well.
Adam came to the house to give a quote on putting a roof over our back deck. The price came in extremely higher than 4 other contractors and when i say that i mean over 10k more. Anyways, the bigger issue is prior to signing the contract, we had a few questions...... how many lights, how many outlets, structural support and other smaller things that were not on the original quote. Why would we enter into an agreement to pay over 30 k without knowing all the details of the job. We heard from a friend of ours who had Perez do a kitchen remodel for them and they stated that everything needs to be written down because he does not uphold to what they verbally tell you. We were just dotting our "i's". Anyways, he was unable to provide the answers to my questions, would not give details of the job and only wanted to speak on the phone to discuss things rather than putting things down on paper, much like by friend had warned us about. very sketchy! stay away!
I thought the quality was very good and they were very professional.
We would highly recommended them based on their expertise.
The Perez Team was extremely easy to work with and very professional.
We have a hundred year old stone foundation home. There work linked old and new with real appreciation for the existing structure.
From my first phone call to when our project manager finished up, the Perez team was great! Everyone was very professional and courteous. I had a vision of what I wanted in my home and Perez made it happen. I really appreciate the commitment and patience it took to get our job done. Everything turned out beautifully!
I would give them a 5 stars all around! I was way back in 2013 but Perez Design/ Build Remodel did our kitchen and bathroom when we had hail damage. We immediately called Perez Design/ Build Remodel. They were great, we would highly recommend them to anyone.
Perez Design/Build Remodel was fabulous. They did a bathroom and a kitchen for me, and I can't say enough good things about them.
I am neither likely to recommend nor unlikely to recomend Perez. I would tell the inquisitor about my dealings with Perez and allow them to make their own decision.
Guaranteed to do a professional job but at a premium price compared to competition.
The overall project turned out just OK for us. Perez did not meet or exceed our expectations but more disappointing. Siding crew worked hard but were very sloppy in their work ethic. I am still picking up nails and pieces of siding. Also, in my swimming pool. It took considerable reworking to get the new composite steps correct and acceptable. Siders quoted "we are not carpenters". Siders took things for granted and did not ask first. For instance, moved their ladders in the neighbor's yard without asking. I am glad there was not an episode. They would borrow my personal items without asking first. Siders had to pull off approximately 300 square feet of siding due to incorrect alignment. We cannot get our window screens out to clean the windows since the siders ran molding inside the window screen area. To top that off, they applied silicone to the window screens for reasons unknown to me. Siders damaged my new roof by not using the protective matting provided by me and the project manager all the time when on the roof. Response was "I forgot". On the other hand, the gutter subcontractor did a good job. They were neat and efficient. I am never using Perez for any future projects.
The size of the renovation was substantial; being confident in the contractor made it an easy renovation.
John states he was completely satisfied, they were very professional and got the job done very quickly.
Excellent workmanship and timeliness. It was wonderful and I can't say enough about them.
I was satisfied in all areas!
I was very satisfied with the ceiling repair!
I am satisfied that they are very particular about their work!
We loved everything they did. We couldn't be happier.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Perez Design/Build Remodel as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys