The experience was excellent. Peak delivered on their guaranteed dates and the quality of trades uses was top notch.
The renovation portal was very handy to monitor what trades and work was being done on a daily basis.
We are happy to recommend Peak Improvements. The process was thorough and transparent. Communication throughout the duration of the project was timely. They delivered what they said they would, for the price and timeline stipulated. We felt that we were listened to; they were very easy to work with. And of course, we’re very pleased with the quality of the work.
Lori, our designer, was great - she really listened and considered our needs and style. Josh was helpful and accommodating. The subcontractors were also excellent. We enjoyed working with everyone.
Peak Improvements met and exceeded my expectations!
They also remodeled our living space.
Everybody fulfilled their roles extremely well.
The project design was amazing and they were all really good at their jobs. The communication was very clear and honest.
Chris: for his dedication to the projectWes: hard work and easy-going demeanor.
Exceptional communication including Holly.
I am very happy with the work. Everyone was easy to deal with. Bryan, the project manager, kept us well informed and dealt with any issues. I will be hiring them again when I am ready to do more.
This is the second time I've used them, I was satisfied the first time and they outdid themselves this time. Their communication is great. Chris and Wes for outstanding and I couldn't have asked for a better crew to do the work on my renovation.
We had great service in the past, so we expected great service and that's exactly what we got.
Chris never fails to provide excellent customer service. He's great.
Peak Improvements exceeded beyond expectations everything they said they would do. They are one of the finest organizations that I have ever dealt with.
We couldn't be happier with the total experience. Peak Improvements goes beyond expectations. The most stress free, enjoyable renovation imaginable. We have used their services twice in the past, and every time we have been completely satisfied.
Every person that we dealt with was very professional, knowledgeable and honest. There were no suprises. They provided high quality materials and their workmanship was always perfect. They went above and beyond expectations.
We have recommended PEAK and will continue to do so. There are a lot of options when it comes to home renovation companies, and with most things, you get what you pay for. Renovation Find also recommends them, and that gave us peace of mind as well. As this was a huge investment for us, we are 100% confident we made the right choice. We couldn't be happier with our new and improved living space.
Initial planning was outstanding. They listened to what we needed the space to be and created a plan that gave us everything we wanted (and more). When unexpected issues arose, Peak came up with solutions quickly and effectively.
Chris and Wes are calm professional trades people with good problem solving skills
It was a pleasant experience, they were very enjoyable to work with.
We did not do our kitchen. That is a project for a few years down the road. We will definitely have Peak Improvements do the work. We are completely satisfied with our Peak project. In fact, the result has exceeded our expectations. We highly recommend Peak Improvements.
They did not fall short of our expectations in any way. In fact, in all areas they exceeded our expectations.
There was open communication. We were given updates to the project and all our questions were answered quickly and to our satisfaction.
We did not research other improvement companies. We met Rick from Peak at the home show and we liked them so much we just completed our renovations with Peak Improvements, and we were NOT sorry. It could have gone so wrong, given the stories you hear, but it turned out very well for us, as we are thrilled with the result of our project. We highly recommend Peak Improvements.
We couldn't be happier with our main floor renovation project! We were extremely impressed by Peak's contract negotiation process; everything is clearly laid out before the work begins. Our designer - Gail Impsey - was extremely helpful. She came to our home with samples and talked us through all of our options. She helped source out all of the non-standard items like our front door. She made improvements to the design of our kitchen. Although it took a while to pick everything out, we are extremely happy with our choices. It was obvious to us that all of the trades workers took pride in their work. Minor concerns were handled with extreme professionalism by our general contractor and the project was only one week behind schedule. We would recommend Peak to anyone looking to do a large renovation project.
Our project manager Wess was very good.
The communication with the project manager Wess was good. He was able to resolve issues quite efficiently. Also the office staff were always polite and knowledgeable.
Peak Improvements LTD was absolutely amazing to work with. They communicated clearly and were very respectful.
I was very satisfied with the people, they were very friendly, accommodating, and professional.
Peak Improvements worked very hard to ensure I was a happy customer.
In several areas, they made the extra effort to make the project work out well. Wes MacQueen, the Project Manager, is a careful worker and as such whatever he personally handled was super well done.
I was particularly impressed by the communication process . I always knew what was going on.They were also exceptionally tidy!
All of the staff at Peak were great to work with.
Everyone we dealt with was great. Wes and Braden who were our construction crew were great to have around ,always willing to stop and answer any questions we had .
The workers and people coming to my house were professional and respectful. My children and I felt comfortable and at ease with the people in our home. They were great at keeping us informed in a layman friendly way.
in the end a quality product that my family and I will be able to enjoy for years to come.
Great Company to work with! Professional, always available to answer any questions or concerns. Very meticulous about their workmanship. They take pride in their work and it shows in the final result. Highly Recommended!!!
All areas. Primarily because of the staff. Each person I dealt with was professional and seemed to really enjoy what they were doing. They made the whole process a pleasant one.
Peak Improvements is a company that pays attention to detail, not just in the construction process but in the way in which they relate to the client experience.
The whole crew has been excellent. It is a pleasure to deal with Rick and Chris. We were on vacation when the bulk of the work was done but the deck looks great and the yard was clean and free of debris. Wes is courteous, professional and does great work.
Peak Improvements were good communicators, delivered on time and on budget. I will call them again.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Peak Improvements LTD as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys