About this company
Peak Improvements LTD
GUARANTEED PRICE + NO SURPRISE CONTRACT Show more
GUARANTEED PRICE + NO SURPRISE CONTRACT
SERVING: Central Alberta region; Edmonton, Sherwood Park, Leduc, Spruce Grove, Fort Saskatchewan and surrounding towns.
PROVIDING: Renovation services for kitchens, bathrooms,basements, design services and home additions, since 2007.
At Peak Improvements, we believe that the foundation for every client-contractor relationship is trust. Your home is one of the most important parts of your daily life; you deserve to know that you are leaving it in capable hands and with a team that cares.
Peak Improvmeents values our customers, as well as the opportunity to forge longstanding relationships built on trust and transparency. That is why every project we undertake is subject to our exclusive Guaranteed Price + No Surprise Contract. Hide
Types of work
GuildQuality surveys
Badges
Photos 211
Coronavirus (COVID-19) response
We’re taking the following precautions for our customers:
With the Covid-19 virus dominating the news, Peak Improvements is continuing project development and construction of all projects while monitoring this rapidly changing situation. There is a great deal of uncertainty and we would like you to know that the health and wellbeing of our customers, our trade partners and our employees is our top priority. We will continue to serve our clients while taking action consistent with the guidance of Health Canada.
Peak Improvements in conjunction with all our trade partners and employees, will ensure that all personal are following the precautionary protocols as advised by Alberta Health Services. Trade partners and employees which have travelled within the last 14 days or show symptoms of Covid-19 will not be working in any client’s home. The production personal will maintain a clean and hygienic environment with hand washing and sanitization available while on site. Communication is crucial as we work through this time together.
Customer satisfaction
Reviews 60
Recent reviews
Angela W.
Additional comments
Safe
Safe - COVID - 19 Protocol was followed by all the parties involved.
Respectful
Respectful - There were no problems with any of the people involved with the renovation.
Communication
Communication - Kept us informed as to any changes and/or any delays.
Customer in Edmonton, AB
Additional comments
Recognized Excellence
Recognized Excellence - Bryan Bergstrom, excellent to work with. As well as all the partners,
Areas Of Satisfaction
Areas Of Satisfaction - Timeline, and honesty
Additional Comments
Additional Comments - I love the end product
Val T.
We had great service and honesty with Peak and their contractors.
Additional comments
Recognized Excellence
Recognized Excellence - From our initial meeting with Rick, he was honest and straightforward. Two things he said that resonated were, “don’t do the Reno if you’re not planning on staying” and “we’re not the cheapest nor the most expensive “. Lori was fun to work with. Super positive and fun. Wes made sure the day to day went smoothly.
Nancy Y.
It was a pleasure to work with Peak from initial contact to the end of the project especially since we had heard many horror stories that acquaintances had with other companies. We highly recommend Peak and would use them again.
Additional comments
Quality Of Workmanship
Quality Of Workmanship - Every trade (tiling, cabinet install, granite install, electrical, plumbing) were very professional and cared about their work.
Areas Of Satisfaction
Areas Of Satisfaction - On time and on budget which is unusual for the industry it seems.
Response
John P.
Erane M.
We are happy to recommend Peak Improvements. The process was thorough and transparent. Communication throughout the duration of the project was timely. They delivered what they said they would, for the price and timeline stipulated. We felt that we were listened to; they were very easy to work with. And of course, we’re very pleased with the quality of the work.
Additional comments
Recognized Excellence
Recognized Excellence - Lori, our designer, was great - she really listened and considered our needs and style. Josh was helpful and accommodating. The subcontractors were also excellent. We enjoyed working with everyone.
Donna W.
Peak Improvements met and exceeded my expectations!
Additional comments
Types of work
Types of work - They also remodeled our living space.
Recognized Excellence
Recognized Excellence - Everybody fulfilled their roles extremely well.
Areas Of Satisfaction
Areas Of Satisfaction - The project design was amazing and they were all really good at their jobs. The communication was very clear and honest.
Lorne W.
Susan M.
I am very happy with the work. Everyone was easy to deal with. Bryan, the project manager, kept us well informed and dealt with any issues. I will be hiring them again when I am ready to do more.
Michael G.
This is the second time I've used them, I was satisfied the first time and they outdid themselves this time. Their communication is great. Chris and Wes for outstanding and I couldn't have asked for a better crew to do the work on my renovation.
Response
Customer in Edmonton, AB
Easier Than Expected
Easier Than Expected - We had great service in the past, so we expected great service and that's exactly what we got.
Recognized Excellence
Recognized Excellence - Chris never fails to provide excellent customer service. He's great.
Judy B.
Judy B.
We couldn't be happier with the total experience. Peak Improvements goes beyond expectations. The most stress free, enjoyable renovation imaginable. We have used their services twice in the past, and every time we have been completely satisfied.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Every person that we dealt with was very professional, knowledgeable and honest. There were no suprises. They provided high quality materials and their workmanship was always perfect. They went above and beyond expectations.
Response
Vimy S.
We have recommended PEAK and will continue to do so. There are a lot of options when it comes to home renovation companies, and with most things, you get what you pay for. Renovation Find also recommends them, and that gave us peace of mind as well. As this was a huge investment for us, we are 100% confident we made the right choice. We couldn't be happier with our new and improved living space.
Response
Sharon P.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Initial planning was outstanding. They listened to what we needed the space to be and created a plan that gave us everything we wanted (and more). When unexpected issues arose, Peak came up with solutions quickly and effectively.
Customer in Edmonton, AB
Recognized Excellence
Recognized Excellence - Chris and Wes are calm professional trades people with good problem solving skills
Dave W.
It was a pleasant experience, they were very enjoyable to work with.
Response
Maureen M.
We did not do our kitchen. That is a project for a few years down the road. We will definitely have Peak Improvements do the work. We are completely satisfied with our Peak project. In fact, the result has exceeded our expectations. We highly recommend Peak Improvements.
Additional comments
Areas For Improvement
Areas For Improvement - They did not fall short of our expectations in any way. In fact, in all areas they exceeded our expectations.
Areas Of Satisfaction
Areas Of Satisfaction - There was open communication. We were given updates to the project and all our questions were answered quickly and to our satisfaction.
Additional Comments
Additional Comments - We did not research other improvement companies. We met Rick from Peak at the home show and we liked them so much we just completed our renovations with Peak Improvements, and we were NOT sorry. It could have gone so wrong, given the stories you hear, but it turned out very well for us, as we are thrilled with the result of our project. We highly recommend Peak Improvements.
Ean B.
We couldn't be happier with our main floor renovation project! We were extremely impressed by Peak's contract negotiation process; everything is clearly laid out before the work begins. Our designer - Gail Impsey - was extremely helpful. She came to our home with samples and talked us through all of our options. She helped source out all of the non-standard items like our front door. She made improvements to the design of our kitchen. Although it took a while to pick everything out, we are extremely happy with our choices. It was obvious to us that all of the trades workers took pride in their work. Minor concerns were handled with extreme professionalism by our general contractor and the project was only one week behind schedule. We would recommend Peak to anyone looking to do a large renovation project.
Response
Ian M.
Our project manager Wess was very good.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The communication with the project manager Wess was good. He was able to resolve issues quite efficiently. Also the office staff were always polite and knowledgeable.
Response
Alexandra J.
Peak Improvements LTD was absolutely amazing to work with. They communicated clearly and were very respectful.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was very satisfied with the people, they were very friendly, accommodating, and professional.
Response
Deborah M.
Peak Improvements worked very hard to ensure I was a happy customer.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - In several areas, they made the extra effort to make the project work out well. Wes MacQueen, the Project Manager, is a careful worker and as such whatever he personally handled was super well done.
Response
Maryann S.
Lynn J.
Response
Alexandra J.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The workers and people coming to my house were professional and respectful. My children and I felt comfortable and at ease with the people in our home. They were great at keeping us informed in a layman friendly way.
GuildQuality
Customer feedback report
