Our new three season sunroom came out beautiful. The installers, Eric and Chad, did an outstanding job integrating our design. They worked fast and consulted us when their were questions or options that we needed to choose to make sure we were happy with the outcome. The only negative was the length of time that it took from when we signed the contract in May 2020 to completion in February 2021. With the pandemic and other supply problems, things were very much delayed. Many of those were beyond Patio Systems control. Their new production manager Jasmine is a joy to work with and extremely responsive. We definitely recommend Patio Systems if you are considering building a sunroom.
Great local company. Friendly staff beginning with the individuals who answer the phone, sell the products to the installation and service personnel too! Product line is dependable.
Highly recommend, particularly if you have Ron Simmons involved.
My experience with Ron and all of his staff was exceptional. I definitely would recommend Patio System to a friend.
The work is still fine.
Had one door which, after a year, had settled so that the latch wouldn’t catch and a gap was seen between the door top and frame. Called Patio Systems and they promptly sent out a guy to shim it up as good as new - all without charge!! Very happy!!
They did a beautiful job, and it was examined by a private inspector during our first year of our home. He thought it was beautiful, and was also very impressed, along with us as well.
Excellent work no leaks should have done it sooner
I love my new room, it's now my favorite room in the house. I spend my mornings and evenings in the new room and so does my cat. It is like being outside only you don't get chewed up by bugs. I highly recommend Patio Systems!
You still have not fixed the rubber weather guard at bottom of door. That makes it hard to close properly.
The quality is great and except for one new subcontractor that had to be replaced, the construction was timely. The finished product is great and has added real value to our home.
They did a good quality job, we are happy with the overall job. It did take a while to complete.
I am very satisfied except that I still have a leak when it rains. They have been out several times trying to fix this and its still not taken care of.
We were very pleased with their service.
I will recomend
Professional, honest company
We are very pleased with our three season porch screens and plastic panels.
I've had the porch system long enough now to see it thru a couple of seasons. I continue to be very pleased with the system. Washing the windows is a bit more of a hassle than I'd like it to be, since each panel has to be removed for washing. But the track system seems to work very well to make taking them in and out relatively easy. Can't think of anything I'd do differently at this point.
The installers were courteous and professional.
I am very likely to recommend Patio Systems, Inc. to a friend. The awning was good.
Our salesman was very knowledgeable about the Sun Room product he proposed and the service he gave during our "purchasing" period. The reason for 4 stars instead of 5 stars is; 1) there was a quality control problem with two of the large windows (see #7): 2) there was a quality control problem with one of the window latches (see #7): 3) The final esthetic appearance of the roof needs to be improved (see #7). The installers were very efficient. The overall quality of the product and the installation was highly satisfactory.
Patio Systems has installed awnings for us at two homes and in each case did a good job before and during installation, and provided good follow-up service if needed.
Patio systems did excellent work.
I have seen a good number of screened-in porches. All looked relatively the same in quality and construction. Not overly impressed. At the top of my list of gripes was the fact that the contractors filled the void between the house’s siding and the screen frame with foam rubber. Bugs still get in and the foam will, over time, decompose. I also wanted to remove visual obstructions posed by non-supporting columns and railings. I asked 3 companies for bids. All sent representatives out to the site. All said they could do what was asked. In PATIO SYSTEMS case, they brought along product samples, and their PRO to evaluate roof and support construction. I subsequently visited their Lewes showroom. I learned that not all screened porch products are created equal. Their products are made with thicker gauge aluminum. The frames and door are more substantial than anything I saw before. Plus, I learned that they routinely cut the house siding and recess the aluminum frame. No chance of bugs. The other 2 contractors never followed up, despite my repeated phone calls. I suspect they were looking for a quick "in-and-out" job. Patio Systems was not the cheapest, but I always believed you get what you pay for. I'm a perfectionist. There is only one way to do something. Anything less is unacceptable. It's a curse. PATIO SYSTEMS pleased me in every respect.
Due to having our awning installed in November, we have not used it to judge its effectiveness. However, we are extremely pleased with the appearance and quality of the awning. Looking forward to using our awning in the warmer months to further enjoy our deck. After less than a year, we noticed a run in the owning and it starting to unravel. We went to Patio Systems to let them know. All we had to do was send them a picture of the run and it was approved to have it repaired. Everything was done efficiently and we are pleased with the outcome. Patio Systems is professional and we would highly recommend them.
Their workmanship and the finished product exceeded my expectations.
The products, services and value were exceptional and come highly recommended
They were reliable, on time, and have good quality.
I am neutral here as we love the product. The lack of timely communication is why I cannot recommend.
They did a good job. We love it.
I already have. I am not going to share a public comment because this was done for an HOA and I don't want to speak on behalf of the HOA in a public comment.
On the whole, the project installation went well and was completed in a timely fashion. Unfortunately, there was a problem that caused the whole installation to be unuseable. But the company was quick to react, had staff ot our home within a couple of hours to review the situation. The next morning a crew was on site to correct the issue that caused the problem. SInce then, we are very pleased with the work that was done.
We are so pleased with our Patio System. We are looking forward to enjoying this porch year round. Patio Systems were so professional and always available with all our questions. They arrived and finished the job on time. We were so happy with them and have recommended them to many of our neighbors.
Refer to the comments above.
We love the finished product. It makes our deck far cooler during the summer days and also helps cool our home.
They did a great job, and I gave their card to a few of my neighbors.
Excellent service and the quality of product is second to none. I've already recommended Patio systems to several people.
We've already done so.
Everyone was nice.
Everything was excellent.
Patio Systems is beautiful. The work and quality are phenomenal.
We are very pleased with the professionalism of staff, the quality of the product and workmanship of Patio Systems. They were not happy with one of the windows, ordered a replacement and installed it as soon as it arrived. They were responsive to all our requests. We would highly recommend them!
Areas Of Satisfaction - Unlike another company we contacted, Ron and the others didn't try to tell us what we wanted. They listened, offered options and let us make the decisions (which, in some cases, took us a while). Also, when I noticed that there was some outside air coming in the seam of a window and that the vinyl in one outside area needed to be secured following a strong wind, they responded immediately and fixed those areas.
Patio Systems, Inc. is a very professional company. They showed us our options, showed up when they said they would come, and took care of a few issues immediately, even after we had paid for the system in full.
you cant go wrong with patio systems. I was extremely satisfied with the quality of the windows and the workmanship of the installers
Our all season room is our now are favorite. The materials are top quality. We are impressed with the final product. It exceeded our expectations!
This is our second purchase from Patio Systems, Inc and we could not be happier with the service we received from start to finish. Ron was great to work with, installers were excellent and anyone we deal with in the office could not be more welcoming. We love our new 3 season room and are so happy the service we received.
I already have.
Very pleased with the product & workmanship! Far met our expectations! Everyone pleasant to deal with! Very customer-oriented.
The salesman was very helpful. The installers were courteous and worked well. I did have to have a call back, and the gentleman who came out was very helpful. He showed me and explained to me how to do something. All in all, the company is top-notch and I'm glad I used them.
I was very pleased with how it came out. They exceeded our expectations and the work was done in a timely manner. They were very professional. It adds a great bit of value to my home.
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