During COVID, it has been extremely challenging to find a landscape company that not only could support our project, but we could also trust that they would see it through. We did have some initial reservations when first reaching out to Outside Landscape given how quickly they could start work on our project, however, it rapidly evaporated. The professionalism, the communication, the sense of ownership and pride this company has for their work and the relationship with their clients is outstanding. They truly stand behind their statements that they want you as a customer for life. We knew this project would be the first of many and I cannot think of going anywhere else to have our additional landscape work done than Outside Landscape.

Excellent design and excellent work! Great people and great clean up!

Outside Landscape Group was very nice, helpful, respectful and great to work with.

We have recommended them to friends.

My experience was a perfect 10 from my initial consultation through completion of the project. They were so patient with delays on my end and worked hard and efficiently. A+

The quality of work was great, but I did have some timing issues I would have liked to have seen handled better.

Very professional to deal with and outstanding result. The design team really listened to us and came back with a plan that was great and on budget.

Adam was my consultant and did an excellent job start to finish

At this time I can’t highly recommend Outside Landscape. The lack of urgency to finish our project leaves us very dissatisfied.

Great design. Worked quickly and cleanly.

They are not people who can do good work, only easy work. I have a steep and it was a disaster. The price was way too much. I would not recommend them.

The team at Outside Landscape Group gave us a great design, delivered that design exactly as it was explained to us, and the end result is a fabulous landscape of which we constantly receive positive comments from our neighbors. There were some design aspects that I was curious as to how they would work out, but once the whole package was completed they turned out beautifully. Adam Huber, the project designer for our project, knows his stuff. I would recommend then to anyone and look forward to working with them again in the future.

We would highly recommend Outside Landscape. They were professional and knowledgeable and did a wonderful job on our project.

Outside Landscape Group does excellent work at a fair price.

If anybody is looking for a terrific design, quality work, and excellent communication, Outside Landscape Group is the one they need to choose.

Sales Knowledge

Sales Knowledge - I dealt with the owner and he did a good job.

Recognized Excellence

Recognized Excellence - I would like to recognize Rick for his exceptional service.

Recognized Excellence

Recognized Excellence - I would like to recognize the owner, Rick for his excellent service. I would also like to recognize Kerri Callahan, the office manager. Kerri was wonderful to work with.

Areas Of Satisfaction

Areas Of Satisfaction - Outside Landscape Group has met and exceeded my expectations in all areas.

Additional Comments

Additional Comments - I have used Outside Landscape Group multiple times. I have been very happy each time.

It's hard to think of enough adjectives for Outside Landscape Group. They are prompt, punctual, talented, and friendly. I just couldn't feel better about it.

Types of work

Types of work - They installed a new irrigation system, took out 1200 shrubs, resodded the front yard, and added a sidewalk.

Recognized Excellence

Recognized Excellence - There are a number of people. I would like to recognize Suzie, Mary, Carry, Rick, Pedro, and Tom for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded all of my expectations.

Recognized Excellence

Recognized Excellence - Ray was great to work with and we look forward to phase 2!

Recognized Excellence

Recognized Excellence - I would like to recognize Rick for his exceptional service. I would also like to recognize the laborer's for their exceptional service. They did a great job. They did a fantastic job.

Areas Of Satisfaction

Areas Of Satisfaction - Outside Landscape Group met or exceeded my expectations in all areas.

Recognized Excellence

Recognized Excellence - I would like to recognize Ray Arevalo for his expertise, professionalism, communication, and overall wonderful guy to work with. He is an excellent project manager and made some plant choice changes to our plans with no problems.

Areas For Improvement

Areas For Improvement - I witnessed daily a couple of the installation crew who stayed on their cell phones a good bit during the installation process. They did this while the others continued to work hard.

Areas Of Satisfaction

Areas Of Satisfaction - From an excellent website, to the time given for our initial meeting, to the friendly and professional owner and manger, to the excellent design concept, all the way to the finished product, my expectations were exceeded.This was an outstanding project that we are already enjoying so much. Rick listened to my vision and we agreed on a Southern palate of landscape/plants. That is exactly what I have. A Charleston Courtyard garden.

Recognized Excellence

Recognized Excellence - Our Landscape Architect (Ray Arevalo) was terrific to work with on our project. And the crew was outstanding. Problem solving and flexibility occurred throughout the project, and led to a better design solution overall.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the hardscape work was fantastic. Materials were selected to complement our home and the setting. The communication from everyone at the company, the daily updates and the site progress review phone calls also exceeded my expectations.

Design

Design - Great flexibility on-site with knowledge of drainage needs and appropriate plant material siting.

Knowledgeable

Knowledgeable - Extremely. Both the crew and the LA exhibited complete knowledge and confidence due to their years of experience.

Additional Comments

Additional Comments - I absolutely would recommend Outside Landscape Group!

Value

Value - Well worth it

Recognized Excellence

Recognized Excellence - Ray Arevalo and the two hard working crews...they did a great job.

Design

Design - Yes

Knowledgeable

Knowledgeable - Very

Recognized Excellence

Recognized Excellence - Ray Arevalo, Kerri Hallahan, Rick Kaldrovics

Areas Of Satisfaction

Areas Of Satisfaction - Entire project was well done & met expectations. Communication during weather delays was excellent. Work crew did a great job!

Sales Knowledge

Sales Knowledge - Ray was very good, gave me very helpful hints and advice.

Areas Of Satisfaction

Areas Of Satisfaction - The people working were very respectful. Ray made sure to come to see that the work was being done well.

Additional Comments

Additional Comments - I just want to let you know that this company did a great job. Ray was great and very patient as I was trying to make a decision. He also suggested other changes I could make. He suggested I have a budget and that they could work around that.

Recognized Excellence

Recognized Excellence - Ray is amazing to work with! His entire crew was very professional and the work is exceptional!!

Areas Of Satisfaction

Areas Of Satisfaction - Cleaned up everyday and stayed on track with the project. It turned out beautiful!

Additional Comments

Additional Comments - We would highly recommend them to anyone do an outdoor project!

Rick and his crew did an outstanding job. The job they did far exceed my expectations. It was unbelievable! They are professional, and they do excellent work

Recognized Excellence

Recognized Excellence - I would like to recognize Rick and his team for their exceptional service. The stoneworks were unbelievable! They went above and beyond. They far exceeded our expectations, and I would highly recommend them.

Areas For Improvement

Areas For Improvement - They were so good it was unbelievable.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations. They laid down 4x8 wood boards to protect my walkways, made sure nothing was broken, cleaned up after themselves, and they were fast and speedy but with great quality. They did my job in four days, and I can't even say enough. The stone masons built a wall in one day and put in our 23 stone steps in one day; it was awesome.

They are not completely finished, but so far I would recommend them. They are coming back in the spring to plant some flowers.

Rick and his team are a very professional and a pleasure to work with.

Safe

Safe - The crew kept the job site safe, clean and were very accommodating to our family and visitors.

Respectful

Respectful - Anything disrupted due to construction was put perfectly back in place each day and at the end of the job.

Communication

Communication - Great communication from Rick, the office team, and the crews!

Quality Of Materials

Quality Of Materials - Very satisfied with the softscape and hardscape materials

Quality Of Workmanship

Quality Of Workmanship - The crews are very experienced and with Supervisors overseeing the construction and finish quality

Expertise

Expertise - Great knowledge and experience - landscape design, pool design, construction, finish quality, and guidance for going maintenance.

Problem Resolution

Problem Resolution - Quickly resolved any problems that were identified during the construction and afterward.

Professional & Organized

Professional & Organized - Ricks team were recognized as professional, respectful, and hard working by other contractors we had on site at the same time.

Value

Value - Great finished product, support and experience from The Landscape Group - you will get a great value!

Sales Knowledge

Sales Knowledge - Extremely knowledgable and helpful!

Design

Design - Love our design and finished landscape!

Knowledgeable

Knowledgeable - Very!

Recognized Excellence

Recognized Excellence - Rick was always helpful and informative.

Areas For Improvement

Areas For Improvement - They are expensive, but there is no guarantee. So if a plant dies or something doesn't make it then you lose the money. I do not know if it is money well spent or not.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the work. It was beautiful and better then what it was before. It was not necessarily resolved, but better.

Schedule

Schedule - They told me that they could not make it.

Recognized Excellence

Recognized Excellence - Ray and his crew were amazing.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the design. It is amazing, especially the waterfall.

They were very helpful throughout the conception, design, and build phases of our project. We are truly pleased with the final results.

Schedule

Schedule - They actually came in before schedule on our project.

Recognized Excellence

Recognized Excellence - Ray, the head architect, was great and the concrete guy that they subcontracted was awesome!

Areas For Improvement

Areas For Improvement - We had trouble with the sprinkling system, but they were able to get it in over a period of a few weeks.

Areas Of Satisfaction

Areas Of Satisfaction - Their presentation exceeded my expectations. We had to show it to the City of Decatur and they were impressed as well!

Recognized Excellence

Recognized Excellence - I would like to recognize Rick and Adam.

Areas Of Satisfaction

Areas Of Satisfaction - I just like their professionalism, their knowledge, and the timely manner in which they did everything.

Line Of Work

Line Of Work - They just did some lighting and landscaping for me. They will also be doing more lighting, more landscaping, and an irrigation system for me in the future.

Ray and Outside Landscape Group did an exceptional job for us. Communications, design and quality of work were all top notch. We had some drainage challenges that he was very mindful of and he also incorporated what he could from our builder's landscaping. He came with a variety of ideas and was good at accommodating our requests. We worked with another vendor for a pool installation during this same time and that vendor was a disaster. Ray was beyond patient in working around them and getting us out a mud pit as soon as was possible. We found Ray's communications and proactive updates very helpful, and frankly atypical for a contractor. His teams were respectful of our property and keep things clean and orderly. They also showed up when they said they would. His recommended subcontractors also worked out well. Overall, we were thrilled with the outcome and the process to get there. We would recommend highly recommend this company.

Communication

Communication - Ray's communications were excellent overall. He was listened to us, was proactive, followed up. Way better than any other contractors we've worked with to date.

Schedule

Schedule - Ray went above and beyond to work around our pool project delays. I really appreciated it as neither of us had great visibility into the pool contractors schedule, which I'm sure made it hard to Ray to schedule us.

Recognized Excellence

Recognized Excellence - Ray made this project as seamless as it could be. Between the weather and the pool guy, he kept us updated, worked whenever it was possible and completed the job in a much shorter time frame than we would have expected. We really enjoyed working with him and also thought he did a great job.

Areas For Improvement

Areas For Improvement - There were just a couple instances when one plan had been agreed to and something in the topography (for example), caused Ray to change his plans. He proceeded with those new plans without running it past us (i.e. the low brick wall). We usually agreed with the change in plans but would've liked to hear them first and discuss any potential alternatives before he proceeded.

Areas Of Satisfaction

Areas Of Satisfaction - Keeping us updated on the schedule, working around our pool guy

I thought the plans that they presented before we got started were well thought out and thorough. The project management overall was really good. I'd give them an A-.

Outside Landscape Group did everything as planned. They kept to the plan and pretty much kept on schedule. They did backyard renovations. I'd rate them as an A.

They were easy to work with. They did landscape design, installation, some hardscaping. I would give my overall experience an A. I would recommend them.

The follow up I did not like. They did landscape, concrete, driveway. I'd give them a C.

They're great. They're wonderful. Rick and his group did a great job of assessing what we were looking to do in the time frame we were looking to do it. They were very good at assessing need and implementing the job. They did a beautiful job. The backyard required some grading and they fit the bill. I knew they were going to be able to understand how to get water to go where it was supposed to go and they did a great job. I'd say they’re an A.

Last year, they put in some plants and told me that they had kind of guaranteed some of their plants would be replaced if something happened to them and all of the plants did really well, but there were four or five azaleas on one side of the yard and they just didn't make it for one reason or another and we felt that we had watered everything and done everything. We called them before when they were fading and told them we're watering and they're just not perking up and they said there's a drought and they never would replace them. They never did. So we just replaced them ourselves this spring and that was the end of it. The other thing is that they did very good work, but when they came out you had to pay them $500 for a plan of your yard and that was non-refundable and that was all well and good, but they never did give me a copy of the plan, which I felt was kind of odd. But other than that, they really did do very nice work ; they did do a beautiful walkway and they did it very quickly and they were very clean and neat. Other than that it was a good experience, but it was kind of neutral. Some things were kind of wonky. I'd give them probably a B.

Just did a good job without me having to really prod them at all. Good job start to finish without me having to really micromanage anything. They did a big outdoor landscaping, hardscaping project for us. They created a big section of our backyard. They put in a patio, a fire pit, some steps, and a bunch of plantings. I'd give it an A+. I would recommend them.

The price is a little bit high. I liked everything except for the one pathway. I disliked the pathway because I thought it was going to be something else. I knew this was what it was going to be, but I wanted something else so I could avoid tripping. I was kind of assured the small pebbles were fine when I wear high heels and it'll be fine. I don't like pebbles as a pathway, so I wish I could change that, but those are it. Everything else was fine. I'd give them a B.

They were on time. They were able to finish the job in a timely fashion and did what I had to do within the budget I gave them. They were relandscaping my backyard and put a patio in. I'd grade them as an A.

Nothing in particular I liked about them. They were doing lighting, drainage, sod. I'd give them an A+ rating.

The person who came out and did our quote put a lot of time and effort into it. It made it feel different, a more personalized experience than other places that had come out and looked at the space. The quote itself and the drawings, the depiction of what we were going to do, it was very, very professional. It was very well done. I'd give it an A. It was a year ago. I don't think we had any problems. We've already recommended them.

I had an excellent experience with them. They were very professional, they delivered and went above and beyond. I would grade them an A+. I would recommend them to anyone.

Outside Landscape Group did super work. Super. I'm looking at it right now. It's gorgeous. It was absolutely positive. I liked their professionalism, the way they assessed the situation and gave me very clear drawing blueprints. They gave us a very good blueprint and gave us some options from low to high price so we could choose. After they started working, we made some changes and they had no problem with that. It's beautiful. It's been a year now. Everything is growing beautifully. The people in the homeowner association are no longer angry with me. I'd give them an A+.

Outside Landscape Group did a really good job. Really professional. We were really happy with their service. The recommendations were very good for the design of the deck work. They followed it up just as they had laid it out on the plans. It adhered to what we had initially agreed upon. Their follow-up at different junctures was very good. Very well handled. Very responsive to questions. I would give them a high rating all across. I'd recommend them.

They're punctual and did what they said. They did yard landscaping. I would grade them an A.