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The field superintendent was very professional and made me feel at ease. He knew the work that needed to be done and he did it to completion.
The service was above and beyond anything my husband nd I expected!!!! LYNN Schrage IS INCREDIBLE
It gives me great comfort knowing Allen's on site supervisor, Duncan Brown, has my best interest at heart. We have great communication and I am constantly aware of where we are in the project and where we are going.
They were absolutely great. They were personable, very professional, and very nice. They were great people to deal with and they did a good job.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Olympic Home Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys